07/25/22 Build week chat

StephsMachE

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Still no word, was built 7/25 got email 7/26 saying built…but has not shipped. Apparently coming convoy some day
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geftsnowball

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Still no word, was built 7/25 got email 7/26 saying built…but has not shipped. Apparently coming convoy some day
I wouldn't be surprised if yours is sitting in the same train yard as mine a few miles from the plant and the only difference is the consistently inconsistent information provided by the system ?
 

Xadion

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Decided to see if random chat rep had any info and was informed:

"I am happy that you reached out to us regarding your order! Review of you your order shows the primary status of In Transit. Location-Laredo, TX. ETA-Aug-30-2022."

Glad the thing made it out of Mexico!

Don't know why it will take a month still to go to FL from TX, but, at least there is movement.

Chat person would not give me any rail, car, track or other info for me to spy on the progress with lol

Wishing you all luck and progress as well!
 

geftsnowball

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Decided to see if random chat rep had any info and was informed:

"I am happy that you reached out to us regarding your order! Review of you your order shows the primary status of In Transit. Location-Laredo, TX. ETA-Aug-30-2022."

Glad the thing made it out of Mexico!

Don't know why it will take a month still to go to FL from TX, but, at least there is movement.

Chat person would not give me any rail, car, track or other info for me to spy on the progress with lol

Wishing you all luck and progress as well!
Hah, I'd told myself that I would not do any more checking and just let it come when it comes but out of curiosity I hopped on chat support today too after seeing your post. Got the same information basically: "has recently been received at it's junction point in Laredo, TX. The ETA to the dealership is currently September 9-15." though I wonder where the huge difference in ETA comes from ? Still... good point, glad to hear that it's no longer just a few miles away from the plant and won't be sitting down there for multiple weeks (perhaps the multiple weeks wait will be at the destination train depot...)
 

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MPCane17

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Curious.. did all of you with rail shipping get a new estimated delivery date once your status changed to shipped? Or are you going off of the original estimated date that appeared once the car was built?
 

geftsnowball

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Curious.. did all of you with rail shipping get a new estimated delivery date once your status changed to shipped? Or are you going off of the original estimated date that appeared once the car was built?
My ETA has been the same from the start, no change from built or either of the two times I got an 'update' that it was at some point along the path that was not the production plant.
 
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Decided to see if random chat rep had any info and was informed:

"I am happy that you reached out to us regarding your order! Review of you your order shows the primary status of In Transit. Location-Laredo, TX. ETA-Aug-30-2022."

Glad the thing made it out of Mexico!

Don't know why it will take a month still to go to FL from TX, but, at least there is movement.

Chat person would not give me any rail, car, track or other info for me to spy on the progress with lol

Wishing you all luck and progress as well!
Does ford’s online system shows as shipped or in production for you?

My online order shows as still in production but the dealer and Ford chat rep is telling me that production is complete and eta is Sep 1 - Sep 10.
 

KSpen

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My ETA has been the same from the start, no change from built or either of the two times I got an 'update' that it was at some point along the path that was not the production plant.
That gives me some hope. I was given a delivery estimate of Aug 19-25 once the car was built on July 25. However it’s listed as convoy and there’s been no update at all since I got the built email.
 

elmedico27

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My online order shows as still in production but the dealer and Ford chat rep is telling me that production is complete and eta is Sep 1 - Sep 10.
I’m in the same boat. My working theory is that every vehicle scheduled for the week of 7/25 was built, but only about half of them were shipped before the plant shut down. I’m guessing that the expected delivery dates that Ford chat is providing were all auto-calculated in advance as if they would ship on time.

Don’t get me wrong, I’d love for my Mach-e to show up 10 days from now (as chat said it would) but I think a whole bunch of us are going to hear nothing for another week then see an actual (new) date when the plant comes back on the 15th for scheduling cleanup.
 

hapa1989

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I’m in the same boat. My working theory is that every vehicle scheduled for the week of 7/25 was built, but only about half of them were shipped before the plant shut down. I’m guessing that the expected delivery dates that Ford chat is providing were all auto-calculated in advance as if they would ship on time.

Don’t get me wrong, I’d love for my Mach-e to show up 10 days from now (as chat said it would) but I think a whole bunch of us are going to hear nothing for another week then see an actual (new) date when the plant comes back on the 15th for scheduling cleanup.
This makes me wonder...I got the built and shipped emails only a few hours apart...first the night of the 27th and then early morning of the 28th. Both emails had the same ETA in them, which is the one still showing on my reservations page. There was about a week where my ETA disappeared but I showed up again yesterday unchanged.

Wondering if anyone else saw something similar? Maybe this was the point at which they divided those going out vs those that would have to wait.
 

StephsMachE

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That gives me some hope. I was given a delivery estimate of Aug 19-25 once the car was built on July 25. However it’s listed as convoy and there’s been no update at all since I got the built email.
yep exactly the same here, built on 7/25. Convoy to CA and no update with the same eta as you.
 

KSpen

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yep exactly the same here, built on 7/25. Convoy to CA and no update with the same eta as you.
Yours wouldn’t happen to be going to ford store Morgan hill would it? Would make a rather funny coincidence I think.
 

Xadion

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Does ford’s online system shows as shipped or in production for you?

My online order shows as still in production but the dealer and Ford chat rep is telling me that production is complete and eta is Sep 1 - Sep 10.
Mine does show shipped. And I also got the built and shipped email a few hours apart like some others here.
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