22S41 Recall Software - Server Deployment Issue

[generaltso]

I have to admit…..I love them! My son, doesn’t as he doesn’t like the creamy filling.

Wait, so now are you back to talking about the British definition of twinkie?

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[GoGoGadgetMachE]

Hmm
Toyota is recalling its first mainstream electric car because the wheels can fall off

all part of "just in time manufacturing" - the wheels fall off just in time to be a problem.

 

[MarkW.]

So my car has been at the dealer for five days now waiting "in line" for the update (my dealer's service reps were hit with covid so they're short staffed). So this could mean I won't get a real update just a placebo? Talk about sucking the fun out of having a new car. . . .

 

[voxel]

Hmm
Toyota is recalling its first mainstream electric car because the wheels can fall off

Toyota has also shut down the manufacturing line that produces the bz4x + Solterra for the entire month of July. The August delivery dates have been pushed back to September at least.

https://global.toyota/en/newsroom/corporate/37549056.html

Just when you think it can't get any worse for carmakers in 2022... lol.

 

[Bigfeets]

As someone who's waited 216 days for my ordered MME to be scheduled, I watch this thread with great interest. So, despite not yet being an MME owner, I'm hoping someone can respond to these questions (facts preferred, but enlightened speculation acceptable):
Recall 22S41 does not apply to MME built 25 May 2022 and after because "recall" software was installed at the assembly plant.
a) Have ANY MME built since 25 May 2022 had "improved" hardware installed that does not require "welding contactor recall" software?

 

[EELinneman]

Ok y'all... Fun is over.

The updates aren't available due to a server side error. Ford is working to restore their functionality. No time frame has been given for resolution.

This is confirmed from Ford and I was okayed to release that information.

If they need cloud help to prevent this type of very public humiliation failure, I know people who can help from an infrastructure perspective....

 

[DevSecOps]

If they need cloud help to prevent this type of very public humiliation failure, I know people who can help from an infrastructure perspective....

I collect ad revenue for these types of posts within my threads...

 

[tobin1920]

I would definitely be interested to see exactly what rev they installed today so I might post in the FDRS thread to see if someone can run my VIN.

I’m sorry if this has been answered along the way, which I’m sure it has (just re-read the OP twice again) but is the May revision (placebo?) the one that will power limit you to let you limp along to a dealership, or is it truly a placebo that does nothing to help with the issue at all? Or is the rev that a some got OTA before it went MIA the revision that “fixes” the recall issue by having it fail a little more gracefully?

 

[DevSecOps]

I would definitely be interested to see exactly what rev they installed today so I might post in the FDRS thread to see if someone can run my VIN.

I’m sorry if this has been answered along the way, which I’m sure it has (just re-read the OP twice again) but is the May revision (placebo?) the one that will power limit you to let you limp along to a dealership, or is it truly a placebo that does nothing to help with the issue at all? Or is the rev that a some got OTA before it went MIA the revision that “fixes” the recall issue by having it fail a little more gracefully?

I used the word placebo because dealers might think they are installing the updates with the revised software version for the recall when in reality they aren't.

If that happens then yes the May version would be installed which does not have any of the new recall components. The May update is just a regular update.

 

[agoldman]

I would definitely be interested to see exactly what rev they installed today so I might post in the FDRS thread to see if someone can run my VIN.

I’m sorry if this has been answered along the way, which I’m sure it has (just re-read the OP twice again) but is the May revision (placebo?) the one that will power limit you to let you limp along to a dealership, or is it truly a placebo that does nothing to help with the issue at all? Or is the rev that a some got OTA before it went MIA the revision that “fixes” the recall issue by having it fail a little more gracefully?

Everything I heard is that it seems to fail quicker after the new update, but lets you drive to the dealer. Then again, who know what versions were applied prior to the server issue. On Saturday I had the update at the dealer, but it was already pulled so I got nothing. waste of time and repeat..
All I know is that I'm not interested in having my car bricked and stranded, so they need to get moving to at least help that situation out, although I would prefer the hardware fix and get it over with.

 

[WyldStallyn]

I would definitely be interested to see exactly what rev they installed today so I might post in the FDRS thread to see if someone can run my VIN.

I’m sorry if this has been answered along the way, which I’m sure it has (just re-read the OP twice again) but is the May revision (placebo?) the one that will power limit you to let you limp along to a dealership, or is it truly a placebo that does nothing to help with the issue at all? Or is the rev that a some got OTA before it went MIA the revision that “fixes” the recall issue by having it fail a little more gracefully?

The May version was only for Job 2 vehicles (maybe 2022 as well). The release date coincided with the recall cutoff but we are not sure what that update addressed. The June updates are the official recall updates and are the ones which added detection/power limiting functionality.

Based on what has been reported and confirmed in this thread, the updates should become available again shortly and it is expected the version numbers will not change. As soon as the updates are available, the version will be checked and comments will be made in this thread. @DevSecOps is also keeping the first post updated with all of the information

 

[tobin1920]

The May version was only for Job 2 vehicles (maybe 2022 as well). The release date coincided with the recall cutoff but we are not sure what that update addressed. The June updates are the official recall updates and are the ones which added detection/power limiting functionality.

Based on what has been reported and confirmed in this thread, the updates should become available again shortly and it is expected the version numbers will not change. As soon as the updates are available, the version will be checked and comments will be made in this thread. @DevSecOps is also keeping the first post updated with all of the information

Makes sense, thank you + @DevSecOps for the clarification. I just posted my VIN in the request thread to see if anyone is available to help me see exactly what got installed earlier.

Edit: Thanks to @WyldStallyn for checking my VIN, I’m indeed a rev behind. Bummer… hopefully getting this cleaned up won’t be too painful.

-BD on BECM so this is the latest version
-VB on SOBDMC which is one version behind the recall version

 

[Ajax]

My car's at the dealership now for the recall fix (ostensibly) and the 10k servicing. Will keep folks posted.

I just finished a 3,000 mile road trip yesterday spread out into 5 travel days with nothing but DCFC the entire way—at least 3-4 times a day and 8-9 driving hours per day in the summer heat (not extreme heat but 80s/90s). I'll put together a thread about the trip at a later date, but just wanted to tell folks considering a trip about my success. I was pretty worried since I didn't have the recall done or get the OTA during the trip, but I took some precautions (whisper mode 5 mins before DCFC, wait 5 mins before starting and after finishing DCFC, no hard acceleration before/after DCFC) that may have helped.

Dealer did indeed do the recall and rotated the tires for the 10k service. Not sure what Job my car is, but it was built in June 2021 and I took delivery in July '21.

 

[DevSecOps]

Dealer did indeed do the recall and rotated the tires for the 10k service. Not sure what Job my car is, but it was built in June 2021 and I took delivery in July '21.

As of right now (I just checked) the updates are still not available. If the dealer said they installed it today, then they lied or they installed the May version, which is not the recall.

It's kinda impossible to install something that's not available.

 

[shark]

I am scheduled to take our GT in this Friday 7/15 due to a "Powertrain Malfunction / Reduced Power" that popped up a couple weeks ago as soon as the wife started the car in the morning. She shut it down and restarted and the message has not appeared since. Anyway, I heard about the software update that could help should the HVBJB issue arise so I was going to ask them install any updates available.

When I first heard about the recall I went to the Ford site and checked for recalls on my vin and the site found nothing. Can someone check my vin to see what updates are available:
3FMTK4SE1MME02986

Will I be wasting my time if I take my car in on Friday and should I reschedule?

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