Blanked
Well-Known Member
- First Name
- James
- Joined
- Jan 10, 2021
- Threads
- 32
- Messages
- 386
- Reaction score
- 373
- Location
- Bluffton, SC
- Vehicles
- 2021 MME FE , 2003 Ford Excursion EB 4x4
yeah, I see both and have tried it both ways to determine if I can get around an undocumented procedure/order...Do you have two blue tooth connections? One for the car & one for Sync? There were some posts early on about enabling Sync before the car/app interfering with PAAK setup.
That being said, I also think the APP install/setup needs to have "pauses" injected for customer interactions... example.. when it loads for the first time you get multiple pop-ups that ask you to Allow , Ok , when using... etc. I think the first one to pop up ends up being the last to get acknowledged by the customer.. it may be that the backend servers are actually expecting this dialog to be ACK'd first?
But again, without a true Process / Workflow published from Ford on how to "re-install" PAAK.. i'm just guessing.
I tried many more times late yesterday evening with my phone and my wife's. I ended up:
Per FordPass APP CHAT SUPPORT
1. removing the car from both Ford Pass APPs and accounts
2. then deleting the APP from each phone.
3. Then rebooting the phones.
4. Then master reset in the car (deletes all profiles , PAAKs , Backup entry codes , Backup Start codes)
5. Then shutoff the car.
6. Then got out of the vehicle.
7. Locked the car w/ the FOB.
8. let the car go to sleep (1hr)
9. Unlock car with the FOB.
10. Enter the car and turn on ACC power.
11. Perform connectivity reset.
12. Perform second master reset.
13. Enable connectivity (all services & wifi connection to the house Router)
14. Shutdown car.
15. Lock with FOB
16. Let car sit overnight.
I will again attempt the original PAAK setup procedures after work tonight with the Wife's phone.
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