Changes coming to Public Charging app

[DYohn]

Data point. My wife and I never used it on our phone, and both only used it in car.

Same here.

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[brandon4466]

For me, I purposely tried to use the Public Charging app because I wanted a system that didn't require my phone. But it didn't work out well.

For finding chargers, unless I was looking for Tesla Superchargers, I preferred using the built in Connected Navigation over the Public Charging app. (For trip planning outside of the car I use ABRP and Plugshare, and I wish I could still use the Ford App trip planning tool RIP.)

For starting charging, I'm not sure I ever successfully used the Public Charging App. I really wanted to, but there was some billing problem. More importantly:
* At Flo chargers I use my flow RFID card.
* At Electrify Canada chargers, they aren't in the Ford Network.
* At Tesla Chargers, I used the Tesla app to get my membership discount, or I would just use PlugNCharge.

There were a few other In-Network chargers where I've been able to use the Ford App on the phone, and I'd definitely rather use the big screen in the car. But, it didn't work once when I remember trying it, and between Flo, PlugNCharge, and out-of-network chargers, it's sadly not that frequent for me.

It might come down to a region thing then, I don’t know. I’m in California and do not have a charger in my home, so I rely on public charging. I can say, I’ve never not had the public charging app work. Here there are mainly Electrify America, EVGo, EV Connect, ChargePoint, and of course Tesla. It has always worked flawlessly.

If it is Plug & Charge compatible then it just starts charging right when I plug it in. I can go to the Public Charging app and it will slow me stats like the charge rate and how long until it reaches 80% (which is now gone with the public charging app also and is now only in the phone app for some reason).

If it’s not Plug & Charge then I just open the public charging app, it will have a list of the chargers where I’m at, tap on the charger that I’m at (the chargers are numbered), and boom. It just worked. No phone needed, no other apps, it just started charging.

Never once had it fail. Now, I can’t charge my car if my phone dies (which has already happened once since they got rid of the Public Charging app).

I really feel like they made the charging experience a much worse for a large percentage of people (for seemingly no reason).

 

[benk016]

I completely forgot this went away until I was on a trip last week. I opened the app and it worked normally for about 45 seconds then popped up that it no longer works.

I 100% used the car app to initiate all charging that wasn't plug and charge compatible. After using the phone app to do it last week, I'm even more bummed the car app is gone.

The phone app is much slower to respond. It takes minutes for the app to update your cars location after you've been driving and that throws it off because it defaults to your last reported position In the app and not the phones location. Once you did get to the charger you are at, it just seems less intuitive than the car app did. And one of the chargers I was at included extra info on the name and the length caused part to be cut off so I just had to guess which one was the charger I was at.

I'm hoping it improves, but not holding my breath.

 

[DYohn]

It might come down to a region thing then, I don’t know. I’m in California and do not have a charger in my home, so I rely on public charging. I can say, I’ve never not had the public charging app work. Here there are mainly Electrify America, EVGo, EV Connect, ChargePoint, and of course Tesla. It has always worked flawlessly.

If it is Plug & Charge compatible then it just starts charging right when I plug it in. I can go to the Public Charging app and it will slow me stats like the charge rate and how long until it reaches 80% (which is now gone with the public charging app also and is now only in the phone app for some reason).

If it’s not Plug & Charge then I just open the public charging app, it will have a list of the chargers where I’m at, tap on the charger that I’m at (the chargers are numbered), and boom. It just worked. No phone needed, no other apps, it just started charging.

Never once had it fail. Now, I can’t charge my car if my phone dies (which has already happened once since they got rid of the Public Charging app).

I really feel like they made the charging experience a much worse for a large percentage of people (for seemingly no reason).

That's all great but you are missing my point. On a road trip, in unfamiliar areas, looking for a convenient charge station along your route is impossible if you rely on the built-in Nav and want to use a Tesla Supercharger. The Public Charging app made it easy, and it populated the route into the Nav system for me. Using my phone for this while I'm driving is dangerous, and I will not use the phone unless I stop first. It's not about how you charge once you get there, that's a different topic, it's about GETTING there.

I hope Ford follows through and adds the Tesla network to the Nav system.

 

[ChasingCoral]

Same here.

Ditto

 

[ChasingCoral]

Where was this response posted?

Distributed to a group of owners to post for Ford.

 

[silverelan]

@Ford Motor Company make the FordPass app available in CarPlay and Android Auto if you want owners to use it to find chargers. Furthermore, let us see the charge rate from the app on the car’s screen.

 

[Jimrpa]

Distributed to a group of owners to post for Ford.

Thank you for sharing!

I wonder why Ford didn’t simply post the notice themselves?

 

[Jimrpa]

I wonder if they could make an iOS version of FordPass that is CarPlay compatible? Then public charging would be available via CarPlay?

 

[AhardFSU]

This speaks volumes. Two years after Ford’s announcement, and sixteen months after the network opening up. ?

Which begs the question, did Ford just “screw it, adding the Tesla chargers to the nav is too hard”? They made an announcement about a year ago that the charges would be added to the nav at the end of 2024. Here we are in the middle of 2025 and they’re still saying that adding the Tesla superchargers is a priority. Absolutely ridiculous

 

[lifebythemile]

Which begs the question, did Ford just “screw it, adding the Tesla chargers to the nav is too hard”? They made an announcement about a year ago that the charges would be added to the nav at the end of 2024. Here we are in the middle of 2025 and they’re still saying that adding the Tesla superchargers is a priority. Absolutely ridiculous

I remember reading somewhere that the 25’s have Tesla Superchargers available for preconditioning… so it’s definitely within the nav systems capability.

 

[RickMachE]

Thank you for sharing!

I wonder why Ford didn’t simply post the notice themselves?

Post negative news? Nah, they dribble it out via a network of people.

 

[HuntingPudel]

I remember reading somewhere that the 25’s have Tesla Superchargers available for preconditioning… so it’s definitely within the nav systems capability.

Pretty much all MMEs have Tesla precon available if the phone is Android and using Google Maps. Ford is just behind on all sorts of stuff. ?‍?

 

[Jimrpa]

Pretty much all MMEs have Tesla precon available if the phone is Android and using Google Maps. Ford is just behind on all sorts of stuff. ?‍?

I know you are a smart puppy - can you please explain what this “Android” is? ?

 

[kennelh]

I know you are a smart puppy - can you please explain what this “Android” is? ?

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