Dealer updates or wait for OTA?

[unhandled]

I have a service appointment on Friday to have updates applied to my car.

I’m having a few questions about that:

- Would 2.5-3 hours be sufficient to apply the updates?
- I heard about dealers having issues applying updates, should I wait for those to rollout OTA?

My main annoyance is with PAAK/door locking behaviour and also not entirely sure what’s the status on my car for the 12v update.

Thanks for the feedback!

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[Glen]

Thats a question for the service manager at the dealer. How much time it will take. Best of luck.

 

[macchiaz-o]

Would 2.5-3 hours be sufficient to apply the updates?

Maybe, but probably not. There are steps requiring a human to click or turn the vehicle off and on or things like that. Said human will be working on your updates and on other customers' service needs at the same time.

I heard about dealers having issues applying updates, should I wait for those to rollout OTA?

? It could be another 3+ months before we begin to receive OTA updates for additional vehicle modules. Who knows? Maybe never.

I plan to ask the service advisor to schedule the glass recalls and address some concerns requiring firmware updates during the same vehicle visit.

 

[benk016]

The length of updates will depend entirely on what updates they apply. There are some that take around 30 minutes, and some that take a few hours.

When I had my PAAK update done, I also gave the dealer a list of other SSM/TSB's that I had issues matching so they could update those modules as well. They wouldn't apply those because they couldn't verify the concern even though the DTC's were there for them.

It really does depend on your service advisor and the tech doing the work. Just don't be surprised if they won't update ALL modules in your car.

 

[Marc S]

I brought my car in on a Tuesday at 7:15AM for an appointment I made a week earlier. It was to address the Sync TSB and to update the modules that needed it. I asked to wait, they said no. I asked for a loaner. They said no. I finally got my car back on SATURDAY (5 days later) with only the Sync TSB performed and nothing else. I hope you have a better dealer. I will wait for OTA updates for now on.

 

[unhandled]

I think I'll probably call the service department back to have them provide an estimate on the job and if the job is not done by EOD, then what are the options (loaner?).

 

[RickMachE]

Loaners are up to the dealer. Many no longer provide them. I got a free loaner as part of my deal.

 

[Glen]

I think I'll probably call the service department back to have them provide an estimate on the job and if the job is not done by EOD, then what are the options (loaner?).

Now your talkin. Call the dealer. ?

 

[Skolnick89]

updates. Received my GTPE a few weeks ago. The vehicle is showing no updates. Should I bring it to a dealer and what are the updates?
My only issue is the time it takes the system to load when I turn on the vehicle. I assume updates won’t help.

 

[blkadr08]

I have a service appointment on Friday to have updates applied to my car.

I’m having a few questions about that:

- Would 2.5-3 hours be sufficient to apply the updates?
- I heard about dealers having issues applying updates, should I wait for those to rollout OTA?

My main annoyance is with PAAK/door locking behaviour and also not entirely sure what’s the status on my car for the 12v update.

Thanks for the feedback!

Had my updates done on Friday. Took right at 3.5 hours before I got a call back from my dealer saying that it was done.

No obvious changes or improvements that I can see. Car is still excited that 1.4.1 has been installed.

Any way that I can verify from the car or phone that it was, in fact done?

 

[unhandled]

Had my updates done on Friday. Took right at 3.5 hours before I got a call back from my dealer saying that it was done.

No obvious changes or improvements that I can see. Car is still excited that 1.4.1 has been installed.

Any way that I can verify from the car or phone that it was, in fact done?

You might need FDRS or Forscan to check module firmware versions. I’m not aware of another method but other people might know if that’s in the car diagnosis mode (don’t think so).

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