Experiencing a non TSB 21-2206 vibration/pulsing while braking anyone else?

[Rocky29670]

I'm pretty much an exclusive 1 pedal driver. Recently I started to feel a vibration, or pulsating feeling when hard braking when manually pressing the brake instead of letting the 1 pedal regenerative braking do it's thing.

I took it to the service department to let them check it out as part of my 20k mile service and to rotate the tires. I thought it might be the 21-2206 sticky brake pads, but no such luck. On the rear rotor they said it had rubbed a groove on it and that a "chunk" was missing from the pad, but overall the pad was still greater than 5mm of thickness. So they couldn't do anything for me, because they said it wasn't a safety issue and my 18k mile brake coverage had passed.

Has anyone experienced anything similar? I'm really confused how the rear rotor could have a groove run into it, or how a chunk could be missing from the pad. None of that makes any sense to me as far as normal wear for 20k miles. I tend to think that it was a faulty pad or rotor from the manufacturer. They said it would be $350 if I wanted to change the rear pads and have the rotor machined. I think I'm going to pass on that for now since it's just an annoyance rather than being a safety issue.

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[Ford Motor Company]

I'm pretty much an exclusive 1 pedal driver. Recently I started to feel a vibration, or pulsating feeling when hard braking when manually pressing the brake instead of letting the 1 pedal regenerative braking do it's thing.

I took it to the service department to let them check it out as part of my 20k mile service and to rotate the tires. I thought it might be the 21-2206 sticky brake pads, but no such luck. On the rear rotor they said it had rubbed a groove on it and that a "chunk" was missing from the pad, but overall the pad was still greater than 5mm of thickness. So they couldn't do anything for me, because they said it wasn't a safety issue and my 18k mile brake coverage had passed.

Has anyone experienced anything similar? I'm really confused how the rear rotor could have a groove run into it, or how a chunk could be missing from the pad. None of that makes any sense to me as far as normal wear for 20k miles. I tend to think that it was a faulty pad or rotor from the manufacturer. They said it would be $350 if I wanted to change the rear pads and have the rotor machined. I think I'm going to pass on that for now since it's just an annoyance rather than being a safety issue.

Good morning! If you send over a DM with your VIN and Ford dealer info, I can look into your concerns on my end.

 

[Neil4Real]

It definitely is the TSB but I think brakes are only 12 months 12k miles, so that's why it wouldn't be covered, even if a manufacturing defect. You can reach out to Ford above and see if they can make an exception for you, though!

Just take it to a normal shop, can definitely get it done for less! I wouldn't wait, you'll just be causing further uneven wear/damage to your rotors, no?

 

[Rocky29670]

It definitely is the TSB but I think brakes are only 12 months 12k miles, so that's why it wouldn't be covered, even if a manufacturing defect. You can reach out to Ford above and see if they can make an exception for you, though!

Just take it to a normal shop, can definitely get it done for less! I wouldn't wait, you'll just be causing further uneven wear/damage to your rotors, no?

Brakes are covered for 12 months 18 k miles. However I'm thinking that since they said the brake pad was missing a chunk, but nothing was stuck to the rotor and they said the rotor had a groove rubbed into it, those have to be related right? I wish I would have asked them to take pictures of it. But I was using PAAK and forgot to bring an actual key, so I wasn't really thinking too much at the time. I just can't imagine any other scenario where the rotor rubs a groove in itself in 20k miles under normal wear and tear.

 

[generaltso]

I know this thread is kinda old, but I'm not sure the coverage question was ever answered. I can confirm that this TSB is not limited to the short brake warranty. I had my front rotors replaced last year, and the rear rotors replaced yesterday. Both were well beyond the 12 month brake warranty, but had no issue being covered by the TSB.

 

[Rocky29670]

I know this thread is kinda old, but I'm not sure the coverage question was ever answered. I can confirm that this TSB is not limited to the short brake warranty. I had my front rotors replaced last year, and the rear rotors replaced yesterday. Both were well beyond the 12 month brake warranty, but had no issue being covered by the TSB.

I went to another dealership who replaced both on the tsb

 

[nick1979]

I know this is an older post. I have a 2024 Mach E with exactly this problem, since the moment I bought the car. When in neutral, in order to "clear" the rust of the brakes, the car pulses/vibrates badly and so does the steering wheel. Original dealership didn't want to help, said the car was operating normally.... It is so bad a year later, that it is almost scary, even when I use the brakes normally, and the car adds the disc breaking the pulsing persists. I am going to go to another dealership. This is not a normal brake operation for sure. Seems very much like a defective rotor, that isn't perfectly flat.

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