Ford Power-Up OTA Update. Problems?

Kamuelaflyer

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1.6 combined with 3.27 FP seemed to be related to PAAK issues with me. I ended up uninstalling, and setting up PAAK. All over again. Correlation does not equal causation though.


I am too lazy to go out and change the settings in the car
I’m too lazy to use FP to set up a charge schedule. I just set it in the car and leave it at that. All you guys have me scared of FP, and for good reason it seems (See above).
monkey123' (except without the apostrophes and without the numbers).
Wait?! He has the same password as me?!!

Oh … the Monkey123 part. I thought you meant “except without …”

never mind.
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Shayne

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Have you tried toggling Connected Services off and back on? This is a setting in the car.

No idea if that will help. @Shayne mentioned it in another thread and it has the ring of plausibility (given all we do and don't know at this time).

I did NOT try that... But I'm not having exactly the same issues as you. I did have connectivity wonkiness in the vehicle... Like it wouldn't let me modify my home charging location preferences. The UI wouldn't finish loading that page. I assume that was a cloud issue, since I also couldn't change charge settings via FordPass anymore. They wouldn't sync to the vehicle.

As of yesterday or the day before, that stuff started working again with no changes on my part.
Credit: @Jscotty

Problem: Fordpass no longer pops up bottom blue charging details and attempting to modify charging in Fordpass returns no response from Fordpass. Weird but was a fix here.

It could of been a flute and came back by itself right at that moment after not working for a week?
But after toggling the top conductivity slider it was back and can push schedules from the app.

I have not tried it. Don't even know what connected services is but I will find that setting and give it a try.

The FordPass broke on me today. Well, maybe the last couple of days. I don't get the tabs on the Vehicle page so I can't select Manage EV to adjust my charge settings. I logged out and now can't remember my password. I wrote it down so I will look it up tomorrow. Another night where the car won't charge I guess. :) I am too lazy to go out and change the settings in the car. Luckily I can charge at the office if need be....
Vehicle => Settings => Conductivity (info). By memory cover on car. Your prob not charging right was not my problem. I could set up a schedule in the car and it would charge on schedule with no wake up required. My was just the info in the app and scheduling thru it.

Roll the dice and give it a shot does not harm or effect anything. Let us know the outcome.
 

Shayne

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1.6 combined with 3.27 FP seemed to be related to PAAK issues with me. I ended up uninstalling, and setting up PAAK. All over again. Correlation does not equal causation though.
Did resetting up PAAK have any noticeable effects or was it a complete dud? Carplay went down hill for me but PAAK is the same old PAAK (can be hit and miss and works OK). Carplay boots on cable again which is my current workaround as it is not that important and not digging in.
I’m too lazy to use FP to set up a charge schedule. I just set it in the car and leave it at that. All you guys have me scared of FP, and for good reason it seems (See above).
Yes be weary of the dreaded fordpass ;). The only thing I see in there is a remote start (heat/thaw) button which is not as critical for you (Cooling?). You can make life simple with this vehicle "if" the basics work. Drive Charge and Maintain Itself. A fob and learn the sync interface is all you need. No need to hooking a smart phone at all. But geeks like us will.
 

Kamuelaflyer

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Did resetting up PAAK have any noticeable effects or was it a complete dud? Carplay went down hill for me but PAAK is the same old PAAK (can be hit and miss and works OK). Carplay boots on cable again which is my current workaround as it is not that important and not digging in.

Yes be weary of the dreaded fordpass ;). The only thing I see in there is a remote start (heat/thaw) button which is not as critical for you (Cooling?). You can make life simple with this vehicle "if" the basics work. Drive Charge and Maintain Itself. A fob and learn the sync interface is all you need. No need to hooking a smart phone at all. But geeks like us will.
1. PAAK was very reliable for me (iPhone 12 Pro Max) from the start. It hiccuped during Ford's server issues, but that's it. I far prefer PAAK to carrying a fob itseems. Anyway, after 1.6 was installed FP would freeze up, the car would not unlock and it dumped both the entry code I set up and the backup start code. Reinstalling FP, deleting the PAAK on the car, and starting over put it back to normal. But correlation does not equal causation. Except for the following:

Ford Mustang Mach-E Ford Power-Up OTA Update. Problems? 1628263967836


2. FP. Meh. It's a combination of a one app covers every vehcile, a brand new type car, and a not particularly impressive app. Much of it I don't need. I live in upcountry Hawaii island (4400 ft elevation) and its very temperate around here. Oh pre-condition the car in the summer? yeah it's a sweltering 74 outside. That'll take 8 seconds to cool the two degrees or so. Winter Heating? Yeah, next winter I'll turn the seat heat on to see if it works while its under warranty. Unless I'm up and about after a cold front rolls through in February, the overnight low might reach a bone numbing 52 F, that'll take maybe 2 minutes max to heat to "comfortable." So what I need on FP is lock and unlock. And for it to work.
 


Shayne

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1. PAAK was very reliable for me (iPhone 12 Pro Max) from the start. It hiccuped during Ford's server issues, but that's it. I far prefer PAAK to carrying a fob itseems. Anyway, after 1.6 was installed FP would freeze up, the car would not unlock and it dumped both the entry code I set up and the backup start code. Reinstalling FP, deleting the PAAK on the car, and starting over put it back to normal. But correlation does not equal causation. Except for the following:

2. FP. Meh. It's a combination of a one app covers every vehcile, a brand new type car, and a not particularly impressive app. Much of it I don't need. I live in upcountry Hawaii island (4400 ft elevation) and its very temperate around here. Oh pre-condition the car in the summer? yeah it's a sweltering 74 outside. That'll take 8 seconds to cool the two degrees or so. Winter Heating? Yeah, next winter I'll turn the seat heat on to see if it works while its under warranty. Unless I'm up and about after a cold front rolls through in February, the overnight low might reach a bone numbing 52 F, that'll take maybe 2 minutes max to heat to "comfortable." So what I need on FP is lock and unlock. And for it to work.
Guess we will not get any percentages on the worth of setting paak up again. We are driving the same vehicle now so we may have different uses/standards. Rock solid is not something that comes to mind.

Why test the heated seats do they get shipped off sometimes for resell? Is it not an island car now forever?

We are temperate here also. It was a hot day to us up in our bush today @ 78 F. Who knows may be a good thing as time goes on. Definitely more precipitation here in the last few years. There is a reason to stop burning gas for just the enjoyment of it but that is not yet a common consensus.
 

Kamuelaflyer

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Is it not an island car now forever?
. Nothing is forever.

On a less philosophical level. Perhaps I’d want to drive up to the summit of Mauna Loa in the winter to test the regen braking bug on the way back down? ;)
 

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Perhaps I’d want to drive up to the summit of Mauna Loa in the winter to test the regen braking bug on the way back down? ;)
I would wait for the fix before I would make any really steep long runs. From what I have read it is repeatable if that is what you are planning on determining. ;)

I have had no noticeable additional problems since the 1.6.0 update. SecuriAlert now does not toggle itself back on or send messages which is good. With the extent of hardware and software in these it is not difficult to believe that not all are created equal. Couple of bugs to iron out but all and all this is one of the most awesome vehicle's I have owned.
 
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dr.cal.fan

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For anyone interested, here's the latest on my original issue. Took it in Thursday 8/5. On Friday they told me that software updates/re-installs weren't fixing the problems. The current theory is there may be a problem in the car's wiring. So they want yo keep the car through this week to try to figure it out.

I'm losing confidence that this will go well. But fingers crossed.
 

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Yes. That is what I was referring to.
The update somehow messed up my car so it wouldn't charge when the schedule arrived unless I woke it up. Same for departure times and battery cooling when parked on plug.

I made zero changes to any of my settings and after a couple days, the charge schedule started working on time without waking the car.
Departure times are hit and miss. Worked yesterday and day before but not today. To be fair, that issue existed prior to the update though.

For battery cooling when parked on plug....
@macchiaz-o 's work around was working for me but after the update even our "fix" was broke. Now I have to wake up the car to get the battery cooling to work.
How can you tell if Battery Cooling is working or not when charging?

Also — when I plug my EVSE into my Mach-E it no longer makes the loud hum that it use to but it is charging.
 
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dr.cal.fan

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Update: The dealer now believes it is the electronic components within the steering column which have failed. They are ordering a new steering column, and that's where we are at the moment.
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