TSB 22-2117 - Fix for Stuck Power-Up 1.7.1 Update

[Daniel San]

Ford made another fix in their server late Wednesday or early Thursday. You can mention this to your dealer, although they may not want to take advice from a customer.

I relayed a bunch of things that are being said in this forum to the guy at Ford. It sounds like his "service" manager said no to pretty much all the things I said. I'm wondering now if he is just irritated with me and no is what i'm going to get from now on.

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[TheCount2]

If you'd like, PM your VIN number and I can look up what they actually did via FDRS. That may give you info to go back and talk with them.

I sent yo

I relayed a bunch of things that are being said in this forum to the guy at Ford. It sounds like his "service" manager said no to pretty much all the things I said. I'm wondering now if he is just irritated with me and no is what i'm going to get from now on.

Sorry. It looks like yesterday morning my dealer reran the all the processes for updates, reran one this morning, and it looks like updates are now complete.

 

[mikeinet]

I relayed a bunch of things that are being said in this forum to the guy at Ford. It sounds like his "service" manager said no to pretty much all the things I said. I'm wondering now if he is just irritated with me and no is what i'm going to get from now on.

Ha- im dealing with same. Sounds like dealerships aren’t used to people being smarter than them on something new they’re just trying to figure out.

Really appreciate this community and all the troubleshooting help that occurs!!

 

[Daniel San]

Ha- im dealing with same. Sounds like dealerships aren’t used to people being smarter than them on something new they’re just trying to figure out.

Really appreciate this community and all the troubleshooting help that occurs!!

Yeah I second that, without the good people of this community I would really be tearing my hair out.

I have now picked up my Mach E and none of the issues are solved. Automatic update button still won't stay on etc etc.

 

[Sleep7]

Yeah I second that, without the good people of this community I would really be tearing my hair out.

I have now picked up my Mach E and none of the issues are solved. Automatic update button still won't stay on etc etc.
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[Sleep7]

Hi. The latest in my dealership saga.I called them up after ford tried to contact them with no success. They told me they couldn't do anything for me because the last two cars they tried to install blue cruise on they say they bricked! How can ford not do anything to help me fix this car. Ridiculous!

 

[Blue highway]

Hi. The latest in my dealership saga.I called them up after ford tried to contact them with no success. They told me they couldn't do anything for me because the last two cars they tried to install blue cruise on they say they bricked! How can ford not do anything to help me fix this car. Ridiculous!

There are a lot of dealers and individuals that have been successful taking cars all the way up to current Blue Cruise. There are a lot of threads on that in the forums. The thing they seem to have in common is the willingness to take input on what to do to get through the process and good attention to detail on the procedure. It also looks like Ford has worked out the procedure so that most cars are working. It looks like your dealer didn't take the call from Ford. That and saying that they "bricked" the cars is a red flag. I doubt that is true.

time for a new dealer

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