Ford Power-Up Version 4.2.3 is here

[Mach1E]

I confirmed with them via PM that they were non-EA when they received 4.2.5.

Yet they posted that they are now and were on the waitlist for EA in April. May explain why they got it first.

Either way, it’s being released in batches, and you don’t like it. Got it. I still think this is the right way to do it, even if it creates “why didn’t I get the update when other people did” anxiety.

If you’re one of those people, I recommend signing up for EA. That’s what I did.

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[acosmichippo]

Yet they posted that they are now and were on the waitlist for EA in April. May explain why they got it first.

Either way, it’s being released in batches, and you don’t like it. Got it. I still think this is the right way to do it, even if it creates “why didn’t I get the update when other people did” anxiety.

If you’re one of those people, I recommend signing up for EA. That’s what I did.

lol now you're telling me I'm straight up lying. got it. I'm not going to post screenshots of a PM, but feel free to ask them yourself if you don't believe me.

get over yourself and stop making excuses for ford. there is NO REASON whatsoever it should take this long.

 

[Mach1E]

lol now you're telling me I'm straight up lying. got it. I'm not going to post screenshots of a PM, but feel free to ask them yourself if you don't believe me.

get over yourself and stop making excuses for ford. there is NO REASON whatsoever it should take this long.

?? Again, they were on a waitlist and now on EA. Not sure how that makes you a liar.

It takes as long as it takes. Especially when they wait for feedback from us EA people to work out the bugs.

 

[acosmichippo]

?? Again, they were on a waitlist and now on EA. Not sure how that makes you a liar.

It takes as long as it takes. Especially when they wait for feedback from us EA people to work out the bugs.

let's be 100% clear. this person:

1. has the same model year and trim level as me
2. up to and including 4.2.5 was NOT in Early Access
3. up to and including 4.2.5 was getting updates months earlier than me

Do you think this is acceptable?

 

[Mach1E]

let's be 100% clear. this person:

1. has the same model year and trim level as me
2. up to and including 4.2.5 was NOT in Early Access
3. up to and including 4.2.5 was getting updates months earlier than me

Do you think this is acceptable?

4. Signed up for EA

If you want to be like them, do #4.

That’s the only solution to your concerns. Even though they may have only been on the waitlist, it seems that helped them get the update sooner.

 

[acosmichippo]

4. Signed up for EA

If you want to be like them, do #4.

That’s the only solution to your concerns. Even though they may have only been on the waitlist, it seems that helped them get the update sooner.

1. you're grasping at straws. It makes no sense at all that being on EA waitlist would allow owners to get updates kind-of-somewhat faster.

2. Joining EA is not a solution. I don't want to be EA, I want stable updates.

3. you dodged the question. Why is it so hard for you to admit ford handles updates like shit?

 

[Mach1E]

1. you're grasping at straws. It makes no sense at all that being on EA waitlist would allow owners to get updates kind-of-somewhat faster.

2. Joining EA is not a solution. I don't want to be EA, I want stable updates.

3. you dodged the question. Why is it so hard for you to admit ford handles updates like shit?

Because I think the updates have been fine. We get lots of them pretty frequently. And as I have said before, I’m ok (and actually prefer) the way they send them in batches.

I also understand that it means some people will end up getting updates last (and may not like that).

But if those people don’t like it, they should sign up for EA.

 

[acosmichippo]

And as I have said before, I’m ok (and actually prefer) the way they send them in batches.

but WHY? how does it benefit anyone getting updates in batches? If you're trying to say batches are safer, then WTF is the point of EA if not to quash major bugs before general release? Ford doesn't need to reinvent the software release cycle that works for everyone else.

I also understand that it means some people will end up getting updates last (and may not like that).

But if those people don’t like it, they should sign up for EA.

1. I'm so glad you're ok with me being behind, thanks. I wonder how you'd feel if roles were reversed.

2. again, joining EA is not a solution. I want stable updates.

 

[macchiaz-o]

Because I think the updates have been fine. We get lots of them pretty frequently. And as I have said before, I’m ok (and actually prefer) the way they send them in batches.

I also understand that it means some people will end up getting updates last (and may not like that).

But if those people don’t like it, they should sign up for EA.

I have a '21 job 1 premium rwd std range. It's been continuously enrolled in the EAP since June 30, 2021.

And yet, the most recently received Power-Up is 4.1.1, more than six months ago. It's received two "priority updates" since then, just no further Power-Ups.

Why?? Maybe it's because my dealer updated a few modules in March? Who knows. I've contacted EAP about it multiple times and they've checked with the OTA team. That team says the vehicle is up to date, not missing anything.

Still seems a bit strange to have no Power-Ups since March, nothing since 4.1.1... but this is the current state of the OTA system: opaque and mysterious, regardless of EAP enrollment.

 

[Mach1E]

but WHY? how does it benefit anyone getting updates in batches? If you're trying to say batches are safer, then WTF is the point of EA if not to quash major bugs before general release? Ford doesn't need to reinvent the software release cycle that works for everyone else.



1. I'm so glad you're ok with me being behind, thanks. I wonder how you'd feel if roles were reversed.

2. again, joining EA is not a solution. I want stable updates.

Going in circles at this point, but you keep asking questions so I’ll try to answer the why again.

How does batches benefit people?
It gets more people updated faster. Just like in the 50 steaks ordered analogy. An average of 25 minutes is faster than 50 minutes for everyone. And we aren’t getting the “same steak/update.” We have different batteries, motors, hardware and software versions for all the different years and models. It’s not a “one size fits all” for everyone.

Is it safer? Yes. That is the point of EA. We get it first, they get our feedback, changes things then send to everyone else.

Example- the “smarter” range estimator. It was a hot mess for EA. We let them know and they fixed it before sending it to everyone.

This is why I prefer it this way.

 

[Mach1E]

I have a '21 job 1 premium rwd std range. It's been continuously enrolled in the EAP since June 30, 2021.

And yet, the most recently received Power-Up is 4.1.1, more than six months ago. It's received two "priority updates" since then, just no further Power-Ups.

Why?? Maybe it's because my dealer updated a few modules in March? Who knows. I've contacted EAP about it multiple times and they've checked with the OTA team. That team says the vehicle is up to date, not missing anything.

Still seems a bit strange to have no Power-Ups since March, nothing since 4.1.1... but this is the current state of the OTA system: opaque and mysterious, regardless of EAP enrollment.

Yeah it’s a bit mysterious since they don’t ever explain why different vehicles get different stuff.

The job 1 2021 people in particular seem to be alone in a lot of things (frunk button, Bluecruise).

Seems like this whole debate comes down to the same thing- people screaming “its not FAIR that we don’t all get the same thing at the same time.”

And they’re right, it’s not fair. But I would bet that if we could sit behind closed doors at Ford and understand all the reasons things are rolled out like they are it would at least make some sense. Someone has to be first, someone has to be last, and I bet that there are some hardware limitations that determine why we don’t all get the same features and updates.

 

[acosmichippo]

Going in circles at this point, but you keep asking questions so I’ll try to answer the why again.

How does batches benefit people?
It gets more people updated faster.

you're right, you are going in circles. earlier you said the batches were based on the model year and trim, and they can't work on them in parallel. but that is not what we're talking about anymore. It's not relevant here.

We have established that I am months behind another owner with the same model year and trim. please explain how that "gets more people updated faster". It's the same update, it should not take ford anymore time to push it to me than it does for anyone else with the exact same car.

 

[acosmichippo]

Someone has to be first, someone has to be last

but not MONTHS apart. that is the issue here, not who is first or last. MONTHS. If I was literally the last person to receive updates but it was within a week or so of the first person it would not be an issue. I wouldn't even notice it.

 

[Kamuelaflyer]

I would prefer them release software like Tesla, which for some reason is not as hampered by such things.

No, you actually don’t want that. What you want is fast, stable, and frequent software updates. Tesla misses on at least one of those prerequisites. That leads to the universal refrain of every Tesla owner I personally know when their car gets an update, “What did it break this time?”

are you sure they are?

Yes.

so... now you agree with me? Ford clearly has software update issues, frunk button included.

Ford doesn’t have an issue with being able to update job 1 car’s with a remote Frunk release — they have chosen not to do so.

if you’re genuinely that dissatisfied about the pace of software updates, this may not be the car for you. There are other choices. Many of them have even worse OTA update track records though.

ask the 2021 job 1 guys about their FRUNK BUTTON

Please don’t.

 

[Mach1E]

but not MONTHS apart. that is the issue here, not who is first or last. MONTHS. If I was literally the last person to receive updates but it was within a week or so of the first person it would not be an issue. I wouldn't even notice it.

The short answer (from other people here who work in software development, not me) is that this stuff takes time. Longer than you think, and longer than you like.

Not just months, years in some cases.

It’s not like Ford is just sitting on these updates waiting to release them in order to make money or something (like a new version of an iPhone).

If it was all lightning fast, my 2021 would have just come with all the best software. There would be no need to keep sending updates every few weeks in 2023.

And you weren’t the last. The 2023 people just got the update this week as well.

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