Same thing I’ve been told. This is trip three week 2. Last Friday they told me the engineer would be assisting. Haven’t received an update this week but from what I can tell it hasn’t been driven so I’m not sure anything been done yet. Usually they drive it to see if the fault will reappear.
Sorry to quote myself, but the fault BRIEFLY came up today as I was approaching a stop sign. It lasted just a few seconds and went away, never came back.
Hi and welcome to the growing club with this complex problem! You need to expect at least 3 service attempts and no guarantee it will be fixed.
In my case, this post is a decent summary
Since that post, I've received the message most consistently in the mornings when first starting the vehicle. This occurs approximately every 2nd or 3rd morning (e.g., not necessarily every day).
I think a Poll is in order at this point! It's not a matter of if you'll get this error, it's when! Uggggg... Is there any Ford engineer that can fix this? Anyone? It's how Ford steps up to address this big issue that will define my continued loyalty to this new brand!
Well, I now have a case number with Ford. Their technical team has been in contact with my service advisor, and they claim these guys are a step up from the engineers that were helping earlier. I have a new appointment for visit number two. There's one new issue that has cropped up after they worked on it: now the alarm randomly is going off stating a door has been opened. It's never happened before, but now it's happened twice in the six days I've had the car back.
For me, the faults started appearing after the final BC OTA. The OTA claimed success yet BC did not function. The faults were intermittent (lasting for only a few minutes at a time) so I drove it like that for 3 months. Ford then issued a bulletin for the issue which stated there was a software patch. Unfortunately my car was past it's warranty by that point but the dealer notice they started but had yet to successfully complete the 21G01 CSP so he recommended that I let them try that one more time and by default it will allow the software updates for the cameras since the affected modules are all the same.
I don't know the exact date that the final BC was applied to my car OTA, but it was around early June, and that's when all this started for me. I did play with BlueCruise a little bit right after it installed, and it did work for me at that time. I have informed everyone that will listen that I believe it must have something to do with the appearance of BlueCruise. For me, each instance only lasts about sixty seconds, and then clears itself and allows me to re-engage adaptive cruise. It has not stuck permanent for me yet.
