General thoughts on long term reliability for the Mach E

[Zekester]

The more I thought about this question, the less confident I was that I had a good answer. For me this was definitely an experiment. I bought the car to replace a totaled Mercedes E250 diesel, as a third vehicle for two drivers. Hard to overlook the irony of reading this thread while waiting in the MME for the tow truck to come and fetch the 2015 F-150 that stranded me at the supermarket last night. Starter crapped out.

I am of two minds. I think it should be more reliable as there are significantly less moving parts and tolerances. I also think it is likely to be less reliable as it is primarily a software driven device. Is that biased because I know less about that? Maybe. When I couldn’t get my truck to start I could easily figure out what was wrong with it, or at least narrow it down. If that happens with the MME I will have no clue.

Which one is more likely to strand me? I just don’t know. But based on infrastructure I’d say the MME, because I can’t just take it anywhere to get it fixed or charged. But that’s the infrastructure not the device.

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[ctenidae]

Drive Mode Unavailabe hit me multiple times today. Mostly innocuous, except once on a bumpy, narrow, windy, and crowded road when the steering went all squidgy suddenly. Kind of disconcerting. Another time I was cruising along, didn't notice it had dropped. I lifted because traffic in front of me was stopping suddenly, and the Unbridled regen I was expecting didn't happen. I had to go to brakes harder than I would have liked, but at least my disks got cleaned off.

The drive mode system has an awful lot of control over some awfully critical components. The parts may be reliable, but I don't feel like I can always rely on the car to do what I expect.

Does that count towards reliability?

 

[ctenidae]

NOTE: If you've never seen Better Off Dead, substitute Billie with zombies and forget the $2.

No- if you haven't incorporated Better Off Dead and One Crazy Summer into your view of Life the Universe, and Everything (cross reference, sorry), then go sit in the corner and don't come back until you've watched both and apologize to Ricky about his mom every time you see a bottle of Perriet. I mean, Peru.

 

[watchdoc]

Given the reduced amount of wear and tear from moving parts, I think this vehicle will run "foeva". I voted average due to the complexity of the electronics and the ongoing software issues.

However, by my own words in this forum, reliability should really be measured by a car's ability to get you from A to B. By that measure, the MME is likely above average. 'Cause man, when Billie is chasing you down for those two dollars you need that car to start and go!

NOTE: If you've never seen Better Off Dead, substitute Billie with zombies and forget the $2.

Cusack screaming "PAAAAAAAKKKK" instead of "Keys" would indeed be hilarious

 

[doogie63]

I think the car will be just as reliable as any other car. I worry more about cost of repairs. Everything breaks after time. I see these hugh repair cost after small fender bender accident. Just wondering what the repair for a/c stops working. Or screen goes out after warranty. Just replacing the breaks I suspect will cost a lot more then the average car.

 

[tfitzgex]

Oh, that is a real shame!

Sorry to hear of your experience.

Only time I was without mine was on the very day I was supposed to collect it new at 11am.

The night before I had gifted my Outlander to a son, after all at that time I thought what could possibly go wrong??‍

‘Phone call at 9am on the day to say I couldn’t have it.

Ah, I though, that’s what could possibly go wrong?

Ford instructed dealer not to release, demonstrate, sell or otherwise hand a car over to a new owner until e-call system had been re-programmed.

IT? s-h-I-T more like????

I do tend to take control of my own destiny so rented a small van for indefinite period to put all my tools in as I didn’t want a loaner and risk damaging somebody else’s interior trim.

2 weeks later and ‘Stang was ready for action!

Ford paid rental van bill.

I didn’t ask them to but it was a nice Touch.

Not only but also the crooked lying cheating lawbreaking Prime Minister of the time went back on another one of his promises and pulled the EV grant.

Ford covered the £3k grant towards car.

I didn’t ask them to do that.

So, I many be more sympathetic to Ford than the average, but I don’t necessarily need to be because the car’s awesome and I feel I’m in well in credit still from a goodwill point of view.

Ford gave me ford care premium until 75k miles. I'm at 54k now( I drive a lot) My issues have been related to HVBJB, I'm on my 3rd. There is no permanent fix for it. I like to do some "spirited" driving, so lots of full on pedal down action. that is what breaks the car.

 

[Mach1E]

However, by my own words in this forum, reliability should really be measured by a car's ability to get you from A to B.

Seems like a lot of people are using this definition.

The problem with that is pretty much any car on the road gets from A to B these days reliably.

There is a good reason why manufacturers confidently hand out 60,000 to 100,000 mile powertrain warranties……. They aren’t worried about the powertrain breaking either.

The problem with this car is almost 100% software related. But the bugs are really annoying sometimes.

Not sure what’s worse though- an old unreliable Chrysler where your power windows, seats, electrical stuff all seem to break right after the 3 year warranty or our car that you have to live with a new random bug “surprise” on a weekly basis.

 

[BigMach-E]

I am honestly of two minds here. It’s really hard to separate the fact that with two new MMEs in 27 months, and 37k miles between them, I’ve had two HVJB failures, and a suspension fault, a SVS that had codes indicating inverter temp out of range that went away by itself (the most recent reason to be in the shop) and not calling the MME the least reliable vehicle I have ever owned. And I’ve only owned used cars before.

I love my MME, but my car really needs to spend no more time in the shop for a year for me to have my mind changed.

 

[Guss-E 2021]

No- if you haven't incorporated Better Off Dead and One Crazy Summer into your view of Life the Universe, and Everything (cross reference, sorry), then go sit in the corner and don't come back until you've watched both and apologize to Ricky about his mom every time you see a bottle of Perriet. I mean, Peru.

I'm glad someone said it ??

 

[Guss-E 2021]

The problem with this car is almost 100% software related. But the bugs are really annoying sometimes.

Not sure what’s worse though- an old unreliable Chrysler where your power windows, seats, electrical stuff all seem to break right after the 3 year warranty or our car that you have to live with a new random bug “surprise” on a weekly basis.

Sometimes? ? Every time! But it's just code. It can be rewritten. The million dollar question is will it be ??

 

[ctenidae]

I'm glad someone said it ??

I've been attending this high school for seven years- I'm no dummy!

 

[Guss-E 2021]

I've been attending this high school for seven years- I'm no dummy!

Charles DE Mar. And I got the paperboy's name wrong. Johhny not Billie. Wow, has this thread digressed. I would feel very confident drag racing those two Asian brothers in my MME (though that SS was hella sweet).

 

[Logal727]

This is a purely un-scientific poll and simply based on what you THINK with the experience you have had.

For me, after 9 days at the dealer (and the dealer sucks) and all of the software issues, I don't have faith that Ford can make the Mach E right.
The display is sluggish, the random errors are mind boggling (drive mode) and no complaints would be complete without PAAK.
The hatch randomly stops when you close it, key fob, foot kick or button on the hatch.

I plan on moving on but I don't know what to get next.

Don't crucify me. Just answer the poll and lets chat about it.

Good luck finding a perfect vehicle. I haven't experienced any of that except sluggish display but that doesn't have anything to do with reliability, like at all. Also taking to the dealer for minor issues is just an exercise in frustration or worse they'll charge you cause they didn't find anything wrong.

 

[KevinS]

I'll let you know about reliability when I stop having to visit the dealer for recalls and CSPs.

The 'S' should stand for Service, because it certainly doesn't stand for Satisfaction.

 

[Logal727]

I'm going to a different brand. I've owned the car for 2 years 1 month, My car has been in the shop just shy of 5 months in total. This is the most unreliable car I've ever owned. I love it, but can't depend on it.

Good luck with that, Hyundai/Kia having same sort of issues and long-term reliability. I've thought about switching, but everything seems to have some sort of issues or annoyances.

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