How to activate BlueCruise?

[chris e]

What’s sync 364?

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[ChasingCoral]

What’s sync 364?

Two things you should see:
Sync Revision 364
Hands-Free Driving through October 2022 (that's when the maps expire, not the free period)

 

[ChasingCoral]

If your Ford Connect doesn't include and entry for 1 free year of BlueCruise (it will show expiration date a year from now), then your dealership probably didn't get the process to complete. They may have had the wrong version of FDRS running (see the following thread after this post: https://www.macheforum.com/site/thr...1g01-bluecruise-programming.16088/post-401972)

 

[chris e]

I’m sure they did it wrong

 

[chris e]

Two things you should see:
Sync Revision 364
Hands-Free Driving through October 2022 (that's when the maps expire, not the free period)

Mine shows revision 244

 

[chris e]

Quick follow up. After the dealer update and recent home software updates, I still don’t have BC. ..Would be great for our 5 hour trip this week.

 

[MailGuy]

My car confirms 2.8.3 installed, says BC is available through 10/9/22. Has sync 22095_Product with Revision 421. Ford Pass App also confirms the update was successfully installed. But Connected Services says nothing about BC (used to say coming soon). Car has yet to offer Hands Free in a BC zone. Ford Help Line also confirmed software is installed but Subscription has not been offered to me. Help Line can’t push it to me and said I have to wait for and accept the subscription offer coming in eMail.

sigh…

 

[Hilikus]

I just took delivery of my car yesterday and was trying to use BlueCruise on a highway I know it's activated on, and it didn't work. I've done everything according to the ford user guide but still nothing. This thread has gotten me farther than the dealer has...they're just not sure. I'm on Sync Revision 314...so I'm assuming that means I need to go back in and get the update, is that right?

Blue Cruise does show up in my connected services, as a trial until 2025.

 

[RickMachE]

If your application expiration date on the sync screen isn't in the future, you need 22P08.

 

[Gimme_my_MME]

Quick follow up. After the dealer update and recent home software updates, I still don’t have BC. ..Would be great for our 5 hour trip this week.

My car confirms 2.8.3 installed, says BC is available through 10/9/22. Has sync 22095_Product with Revision 421. Ford Pass App also confirms the update was successfully installed. But Connected Services says nothing about BC (used to say coming soon). Car has yet to offer Hands Free in a BC zone. Ford Help Line also confirmed software is installed but Subscription has not been offered to me. Help Line can’t push it to me and said I have to wait for and accept the subscription offer coming in eMail.

sigh…

Did you happen to add your car to your Ford pass account before delivery? Remove it from your account and re-add it. Note that you still have to reset up PaaK so don't try this if you don't have a key handy

 

[AZBill]

My car confirms 2.8.3 installed, says BC is available through 10/9/22. Has sync 22095_Product with Revision 421. Ford Pass App also confirms the update was successfully installed. But Connected Services says nothing about BC (used to say coming soon). Car has yet to offer Hands Free in a BC zone. Ford Help Line also confirmed software is installed but Subscription has not been offered to me. Help Line can’t push it to me and said I have to wait for and accept the subscription offer coming in eMail.

sigh…

My connected services updated stating it has been activated, my maps expiration shows 10-9-22. The car gives the message BC Not Available and I have no lane centering. I have a call with Ford on Tuesday, I suppose it will taken another 5 days at the dealer to figure it out.

 

[MailGuy]

Did you happen to add your car to your Ford pass account before delivery? Remove it from your account and re-add it. Note that you still have to reset up PaaK so don't try this if you don't have a key handy

No, added after delivery. BC disappeared from connected services several months ago, about the same time the latest schedule delay was announced.

 

[mpshizzle]

I just took delivery of my car yesterday and was trying to use BlueCruise on a highway I know it's activated on, and it didn't work. I've done everything according to the ford user guide but still nothing. This thread has gotten me farther than the dealer has...they're just not sure. I'm on Sync Revision 314...so I'm assuming that means I need to go back in and get the update, is that right?

Blue Cruise does show up in my connected services, as a trial until 2025.

That sync update revision only applies to early 2021 cars that didn't come with blue cruise. Have you activated your car on your Ford pass account? If so, yours should work right out of the box. Do you at least get hands on lane centering? Do you get the "Blue Cruise not available" message?

 

[Hilikus]

That sync update revision only applies to early 2021 cars that didn't come with blue cruise. Have you activated your car on your Ford pass account? If so, yours should work right out of the box. Do you at least get hands on lane centering? Do you get the "Blue Cruise not available" message?

I do have lane centering, and I get the "blue cruise is available" message, but it does not ever actually activate...only allows lane centering. The car is activated on FordPass and the connected services section shows that Blue Cruise is active and on a trial period through 2025.

On the About Sync section it shows that Hands-Free Driving mode is only available through 14-03-2022. So it looks to have expired. Dealer said I have not yet received the update yet,w hich seemed odd. I have no idea what the issue is...

 

[Kamuelaflyer]

I do have lane centering, and I get the "blue cruise is available" message, but it does not ever actually activate...only allows lane centering. The car is activated on FordPass and the connected services section shows that Blue Cruise is active and on a trial period through 2025.

On the About Sync section it shows that Hands-Free Driving mode is only available through 14-03-2022. So it looks to have expired. Dealer said I have not yet received the update yet,w hich seemed odd. I have no idea what the issue is...

You need a current map database. Those were pushed to cars a while back. A dealer should be able to update it for you. Without current maps BlueCruise will not work.

EDIT: Also check your setting, under updates and ensure you do not have a pending update for your car.

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