Key Fob

dtbaker61

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Setting aside whether it was a good idea to only include one key fob ... the price of a 2nd key fob is so cheap ....
... I was expected something nearer to $200
that the point... Dealers are apparently setting their own price for Keys and Programming. Mine wants in excess of $200, and says keys are back-ordered regardless and they can't even say when they can order.

Keep in mind you do also have the ability to use the door code and start codes to drive the car. So no key of any kind is required.
... really ?
Not in my case as far as I know... I get no start codes because I cannot complete the PAAK setup. Setup says my phone is 'unsupported', I cannot configure it as a viable PAAK, so the car does not see a valid phone present and will not start without physical Fob.
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what my Dealership told me is the one listed at CarAndTruck is not the 'right one' and they wouldn't program it even if I brought it in. Next closest Dealership is 50 miles away... which is part of what is pissing me off. I would have thought my Dealership would at least program it for free to make up for non-functional PAAK in the name of Customer Service; and work on Ford themselves to change Policy so they don't look bad in the future.
Its not the wrong one. I got mine from there, and they are EXACTLY identical Same numbering and everything on it.

Is this your sales guy saying it, or the service department? Either way it sounds like you've found a crappy dealer.
 

mixduptransistor

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that the point... Dealers are apparently setting their own price for Keys and Programming. Mine wants in excess of $200, and says keys are back-ordered regardless and they can't even say when they can order.


... really ?
Not in my case as far as I know... I get no start codes because I cannot complete the PAAK setup. Setup says my phone is 'unsupported', I cannot configure it as a viable PAAK, so the car does not see a valid phone present and will not start without physical Fob.
The numeric code is completely unrelated to Phone-as-a-Key and has been on Ford vehicles since the 80s. If you can remember a four digit, and 6 digit code, you can open and drive the car without the need for any phones or fobs
 

dtbaker61

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The numeric code is completely unrelated to Phone-as-a-Key and has been on Ford vehicles since the 80s. If you can remember a four digit, and 6 digit code, you can open and drive the car without the need for any phones or fobs
I can open the car with the door access for sure....

but I cannot start the MME without the FordPass 'startcode' generated by a successful PAAK configuration. I can't get thru the PAAK setup, so I don't have a code. As far as I know, I have no way to start/run my MME without a physical key fob present in the car.
 
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dtbaker61

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Its not the wrong one. I got mine from there, and they are EXACTLY identical Same numbering and everything on it.

Is this your sales guy saying it, or the service department? Either way it sounds like you've found a crappy dealer.
service dept and head of financing. sales guy was friendly, but clueless.

I've gone ahead and ordered the fob, and will probably end up driving down to next closest Dealer, 50 miles away.
 


mixduptransistor

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you can open the car for sure.... but you cannot start it
Correct, to a point. You need Phone-as-a-Key setup to create a backup start code, but if Phone-as-a-Key is not working, you toss your phone in a river, whatever, you can start the car with only the code
 

milepost1

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you can open the car for sure.... but you cannot start it
you can start it with out the key or paak, From the manual

What do I do if my phone is lost,damaged, or the battery has depleted?

Use the Backup Start Passcode that you created to protect you in the event that you lose your phone, damage it,or the battery depletes. See Using the Backup Start Passcode (page64).

this will aslo work if you can not/do not set up PAAK

Now do i think Ford should have supplied 2 FOBS - yes. Do i want the govt to control such a trivial matter - Hell no!

It is up to Ford if pressure is enough for 2 FOB or people dont buy car because of it. that is free enterprise.
 

milepost1

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you can start it with out the key or paak, From the manual

What do I do if my phone is lost,damaged, or the battery has depleted?

Use the Backup Start Passcode that you created to protect you in the event that you lose your phone, damage it,or the battery depletes. See Using the Backup Start Passcode (page64).

this will aslo work if you can not/do not set up PAAK

Now do i think Ford should have supplied 2 FOBS - yes. Do i want the govt to control such a trivial matter - Hell no!

It is up to Ford if pressure is enough for 2 FOB or people dont buy car because of it. that is free enterprise.
I stand corrected. You do have to program 1 PAAK to set code. that is kinda lame. Still dont want govt to regulate it
 

TheVirtualTim

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that the point... Dealers are apparently setting their own price for Keys and Programming. Mine wants in excess of $200, and says keys are back-ordered regardless and they can't even say when they can order.


... really ?
Not in my case as far as I know... I get no start codes because I cannot complete the PAAK setup. Setup says my phone is 'unsupported', I cannot configure it as a viable PAAK, so the car does not see a valid phone present and will not start without physical Fob.

I found the price by going to parts.ford.com, select the vehicle type, and use 'remote' as the search string. It should bring up electronic half of the fob (it will also show you the physical key-half and you'd have to order both halves to get a full fob if you want it to be as complete as the fob you currently have).

But that's beside the point because I've been checking the Ford Parts website every day for the past 3 weeks and it's not in stock. Sooo... I went to the Car and Truck keys website and ordered it through them last week and just got the shipping notice today that the fobs are on the way.

Then I called the dealer, told them I *finally* found a place that has it in stock but need them programmed (I have two). Dealer service dept quoted me $108 to program *both* fobs.

I think that's probably reasonable since others were quoted $100 ... and even $200 to just program ONE fob (crazy prices).

ALSO... any locksmith that possesses the OEM key programming machine can also program the fob. If your dealer wants too much, shop it around to see if you can find a better deal.



As for your phone not being supported by Phone-as-a-Key... do you mind me asking what phone you have?

Instructions here https://owner.ford.com/support/how-tos/technology/keys/fordpass-phone-as-a-key.html just say "not compatible with all smartphones" but I didn't find a list of supported phones. I did find something that says it supports phones with iOS 9.0 or above and "Android" phones (without mentioning any minimum version number -- which is suspect because I'm sure there is a minimum requirement). It also says the phone must support Bluetooth 4.2 or later. It also mentions the Ford Pass app must be open/running when you use it.
 

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I purchased the key FOB with Ford parts numbers JR3T-15K601-FA and AC3C0763600000 (they also put JR3T15K601FA in order too but there are only two pieces so I'm not sure why). The cost was $$99.95 but they took off $10.00 at checkout so with shipping total was $92.24 (I have to pay for programming when my car comes in). My dealer quoted me $150 plus programming. They have 10+ in stock and can fill your order immediately, BTW (Car and Truck Remotes.com). I got a quote from Batteries Plus of $50 to program the remote but nothing from my dealer yet.

As far as programming, they say that the Emergency Insert Key has to be cut in addition to programming the plastic FOB and that will be part of cost once I do get the price to program it. My question is: Why is there an Emergency Insert Key in the first place? Where is there an "insert spot" on the Mach E? What does the Emergency Key do exactly? If these questions have already been answered I apologize but I couldn't find anything.
 

mixduptransistor

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I purchased the key FOB with Ford parts numbers JR3T-15K601-FA and AC3C0763600000 (they also put JR3T15K601FA in order too but there are only two pieces so I'm not sure why). The cost was $$99.95 but they took off $10.00 at checkout so with shipping total was $92.24 (I have to pay for programming when my car comes in). My dealer quoted me $150 plus programming. They have 10+ in stock and can fill your order immediately, BTW (Car and Truck Remotes.com). I got a quote from Batteries Plus of $50 to program the remote but nothing from my dealer yet.

As far as programming, they say that the Emergency Insert Key has to be cut in addition to programming the plastic FOB and that will be part of cost once I do get the price to program it. My question is: Why is there an Emergency Insert Key in the first place? Where is there an "insert spot" on the Mach E? What does the Emergency Key do exactly? If these questions have already been answered I apologize but I couldn't find anything.
There is no physical key lock location on the car. There is no cutting the key insert for the Mach E. It's included in the fob because it appears to be the same Fob they use for other cars. If they are charging separately for cutting the insert tell them you don't need or want that part. Either way it is way less than an hour of labor so it shouldn't change the cost either way
 

Illinibird

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There is no physical key lock location on the car. There is no cutting the key insert for the Mach E. It's included in the fob because it appears to be the same Fob they use for other cars. If they are charging separately for cutting the insert tell them you don't need or want that part. Either way it is way less than an hour of labor so it shouldn't change the cost either way
Just what I thought. Thank you for corroborating that. Batteries+ quoted me $75 for programming and cutting the emergency key. I'll have to ask if the price is lower if they don't have to cut the key blank. The dealer hasn't got back to me on his cost. I'm still hoping he'll do it gratis when my car comes in (or should I say "if"?). It would be good PR for them. He has agreed to mount the four bolts (one per wheel) of my wheel locks at no cost to me already.
 
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they are telling me they can't GET a second of the 'official part' yet, and they would not program the one found 3rd party even if I bought it and brought it in.

https://www.carandtruckremotes.com/2021-ford-mustang-electric-smart-remote-4b.html

I was ok with one Fob (for spare) with the expectation that PAAK was possible and reliable on any SmartPhone. Since PAAK is not possible on my phone, and unreliable at best, I am pushing for a second physical Fob. Yes, for free. I don't care whether Dealer eats it or pressures Ford to change Policy and send second Fobs for all MME owners... but I DO consider this to be a Health and Safety recall to *fix* limitations of PAAK which could strand somebody in severe weather or up the mountains or whatever.

Do you not think a $50k vehicle should come with a key and a spare 'standard' ?
There is another way to enter and start the vehicle without a fob and without PaaK. Right there in the manual provided in the glove box and available online. A numerical code you can enter on the B pillar to enter and another code to start. No one should be "stranded" on a mountain top. Just sayin' that some arguments in this thread are starting to sound a bit out there. I did purchase a 2nd fob and will get it programmed today, but that is for convenience, not safety. My wife keeps her fob and phone in her purse. Am I disappointed that PaaK is unreliable? Yes. I am also disappointed in Windows 10 absurdities, and those annoying drivers who don't turn right on a red light when they have hundreds of yards of clear lane.
 

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That's my point.... It comes across as 'really cheap nickel and dimeing' after the sale for what should be included STANDARD. a Fob probably costs less than $20, and takes less than 10 minutes to program.

I maintain that every new car should be required by law to come with 2 keys 'standard'. Charging $200+ for a spare key is gouging plain and simple. Charging a full Labor hour for 10 minutes work is unacceptable.
Setting aside whether it was a good idea to only include one key fob ... the price of a 2nd key fob is so cheap that it left a lot of people wondering (dealers included) if it wasn't some kind of mistake.

The key-fob is sold in two halves... one half is the electronics with the buttons. The other half is the physical key (which servers no purpose on this car ... but mates with the electronic side).

Anyway, the electronic side of the fob is only about $35 and the bit with just the key is about $50. I was shocked that the part that matters is only $35 ... I was expected something nearer to $200 (I've owned cars from other brands that were over $300 ... which I think is robbery).

Keep in mind you do also have the ability to use the door code and start codes to drive the car. So no key of any kind is required.

My personal experience with PaaK is that it works "most" of the time. When it doesn't work, I usually reset the Bluetooth stack on the phone (go into settings and toggle bluetooth off ... count to 10 ... then toggle it back on). Sometimes I just kill and restart the FordPass app and that does the trick.
$300 key... was it a German brand? Possibly Porsche or Audi?
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