Key Fob

[mixduptransistor]

glad to see you were able to locate and purchase a Fob.....
$99 at https://www.carandtruckremotes.com/2021-ford-mustang-electric-smart-remote-4b.html

My Dealership is refusing to provide a 2nd Fob so far, so I'm increasingly pissed off that they are not working with Ford on (our) behalf to obtain 2nd Fobs since PAAK is CRAP.

Have you been able to dig up instructions on how to program Fob?
...apparently it is pretty specific to the MME, and I have not dug up the exact procedure... there seem to be a number of threads started on the topic, but so far I have found only procedures related to 'other' Fobs, not specifically how to program a second Fob for the MME

I would hope to avoid my Dealer at this point for programming or any other service.

Your dealer is refusing to sell you one, or are you demanding that they include a second one with the car for free? It seems odd that they'd refuse to sell/program one for you if you paid for it. If you're demanding it for free, the car doesn't come with two. That's Ford's decision. No one is going to give you something free

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[dtbaker61]

Your dealer is refusing to sell you one, or are you demanding that they include a second one with the car for free? It seems odd that they'd refuse to sell/program one for you if you paid for it. If you're demanding it for free, the car doesn't come with two. That's Ford's decision. No one is going to give you something free

they are telling me they can't GET a second of the 'official part' yet, and they would not program the one found 3rd party even if I bought it and brought it in.

https://www.carandtruckremotes.com/2021-ford-mustang-electric-smart-remote-4b.html

I was ok with one Fob (for spare) with the expectation that PAAK was possible and reliable on any SmartPhone. Since PAAK is not possible on my phone, and unreliable at best, I am pushing for a second physical Fob. Yes, for free. I don't care whether Dealer eats it or pressures Ford to change Policy and send second Fobs for all MME owners... but I DO consider this to be a Health and Safety recall to *fix* limitations of PAAK which could strand somebody in severe weather or up the mountains or whatever.

Do you not think a $50k vehicle should come with a key and a spare 'standard' ?

 

[mixduptransistor]

they are telling me they can't GET a second of the 'official part' yet, and they would not program the one found 3rd party even if I bought it and brought it in.

Ok, that is a little ridiculous. I'd probably take it to another dealer. The parts are out there both from Ford and from third parties. Very odd a service department would give up what is basically a free billable hour, since the process only takes like five minutes

I was ok with one Fob (for spare) with the expectation that PAAK was possible and reliable on any SmartPhone. Since PAAK is not possible on my phone, and unreliable at best, I am pushing for a second physical Fob. Yes, for free. I don't care whether Dealer eats it or pressures Ford to change Policy and send second Fobs for all MME owners... but I DO consider this to be a Health and Safety recall to *fix* limitations of PAAK which could strand somebody in severe weather or up the mountains or whatever.

Do you not think a $50k vehicle should come with a key and a spare 'standard' ?

Phone-as-a-Key is even unreliable on cars who have had it for many years--namely, the Tesla Model 3. I was already completely ready to need another fob buying into the Mach E. They didn't hide the fact that it only comes with one

Yeah, it's a little cheap on their part but I'm not really going to make a federal case out of it, though

 

[dtbaker61]

Ok, that is a little ridiculous. I'd probably take it to another dealer. The parts are out there both from Ford and from third parties. Very odd a service department would give up what is basically a free billable hour, since the process only takes like five minutes



Phone-as-a-Key is even unreliable on cars who have had it for many years--namely, the Tesla Model 3. I was already completely ready to need another fob buying into the Mach E. They didn't hide the fact that it only comes with one

Yeah, it's a little cheap on their part but I'm not really going to make a federal case out of it, though

That's my point.... It comes across as 'really cheap nickel and dimeing' after the sale for what should be included STANDARD. a Fob probably costs less than $20, and takes less than 10 minutes to program.

I maintain that every new car should be required by law to come with 2 keys 'standard'. Charging $200+ for a spare key is gouging plain and simple. Charging a full Labor hour for 10 minutes work is unacceptable.

 

[mixduptransistor]

That's my point.... It comes across as 'really cheap nickel and dimeing' after the sale for what should be included STANDARD. a Fob probably costs less than $20, and takes less than 10 minutes to program.

I maintain that every new car should be required by law to come with 2 keys 'standard'. Charging $200+ for a spare key is gouging plain and simple. Charging a full Labor hour for 10 minutes work is unacceptable.

Heh, I'm as big a lefty as anyone else but that the government should mandate how many keys comes with a car is nutty. They didn't change the number of keys after people ordered, they didn't bait and switch, and no one forced you to buy this car

 

[dtbaker61]

Heh, I'm as big a lefty as anyone else but that the government should mandate how many keys comes with a car is nutty. They didn't change the number of keys after people ordered, they didn't bait and switch, and no one forced you to buy this car

It was not a bait and switch so much as non-disclosure. At the time I ordered, I did not KNOW there would only be one Fob; every car I have bought in my life has come with two keys.

I was somewhat ok with having one physical key (as a spare), and PAAK for every day.... until it turned out that PAAK is not reliable, and not even possible in some cases.

I am not in favor of over-regulating, but the mfg are starting to give just one key (as a cost savings measure?!) , I think its time to push back as Consumers and let the mfg know this is not an acceptable Policy. It's dangerous to have one key and no spare; especially if PAAK is non-functional. To make Customers buy a second key as an optional item at an egregiously high price and require an extra trip to Dealer for programming indicates it is time for SOME regulatory body to step in and make it a federal requirement to include 2 physical keys with all new cars.

 

[back_at_it_19]

Not going to happen as this is a security issue that is carefully controlled by Ford and other manufacturers. As I noted elsewhere, my local automotive locksmith did the programming for me (charged $100 to do two of them). He needed to use special OEM hardware and software that was only accessible to him because of his certification. Maybe, at some point in the future, lesser equipment and software will work but not now. As someone else suggested, find a nearby locksmith at the handy link provided by Car and Truck Remotes.

Did u have to call around for the certified oem hardware or did the search engine narrow it down. I get a ton of options most of which I know can’t do it.

 

[mixduptransistor]

I think its time to push back as Consumers

The way to do that is by not buying products that do not meet your standards. Mandating at the federal level how many keys come with a car is certifiably insane. At any rate, this thread isn't really about that so this will be my last post about it

 

[Woeo]

They didn't change the number of keys after people ordered, they didn't bait and switch, and no one forced you to buy this car

They did change after the order. All owners manual references to Fobs refer to more than one. Profiles reference which fob is associated with which profile. Darren Palmer talked about the car recognizing which key would set the profile by which side the holder approached.

 

[TheVirtualTim]

I ordered 2x from Car and Truck remotes... just got the shipping notice. I called the dealer to ask about programming fee. They told me it would be $108 to program both of them.

 

[Maquis]

huh... wild that you can program a 3rd fob yourself, but not a second?!

The reason is that some random person will likely never have 2 of your fobs. If only one fob was required to program a new one, the kid at Walmart tire shop, car wash, etc. could make a copy when your car is in for service.

 

[dtbaker61]

The way to do that is by not buying products that do not meet your standards. Mandating at the federal level how many keys come with a car is certifiably insane. At any rate, this thread isn't really about that so this will be my last post about it

You and I are going to have a real problem if you keep calling me names.
I am not 'nutty', nor am I 'certifiably insane'.

I am trying to resolve what I see as a fairly serious Policy issue with Ford making a decision to sell vehicles with only one key, and charge a very high fee for a second. If I had known there was to be only one Fob when I ordered, I would have asked for a second to be included before I converted my reservation to an order.....

 

[benk016]

they are telling me they can't GET a second of the 'official part' yet, and they would not program the one found 3rd party even if I bought it and brought it in.

https://www.carandtruckremotes.com/2021-ford-mustang-electric-smart-remote-4b.html

I was ok with one Fob (for spare) with the expectation that PAAK was possible and reliable on any SmartPhone. Since PAAK is not possible on my phone, and unreliable at best, I am pushing for a second physical Fob. Yes, for free. I don't care whether Dealer eats it or pressures Ford to change Policy and send second Fobs for all MME owners... but I DO consider this to be a Health and Safety recall to *fix* limitations of PAAK which could strand somebody in severe weather or up the mountains or whatever.

Do you not think a $50k vehicle should come with a key and a spare 'standard' ?

They are saying they can't get you one because that part is on backorder for all of Ford at the moment. Ordering isn't an option when there's no stock. Thats why people are buying from CarAndTruckRemotes.

They have no way to tell where the remote you get came from. If they won't program it, just go to another ford dealer that will. As long as its an actual Ford OEM remote they can do it. Sounds like they just don't want your money.

 

[dtbaker61]

They are saying they can't get you one because that part is on backorder for all of Ford at the moment. Ordering isn't an option when there's no stock. Thats why people are buying from CarAndTruckRemotes.

They have no way to tell where the remote you get came from. If they won't program it, just go to another ford dealer that will. As long as its an actual Ford OEM remote they can do it. Sounds like they just don't want your money.

what my Dealership told me is the one listed at CarAndTruck is not the 'right one' and they wouldn't program it even if I brought it in. Next closest Dealership is 50 miles away... which is part of what is pissing me off. I would have thought my Dealership would at least program it for free to make up for non-functional PAAK in the name of Customer Service; and work on Ford themselves to change Policy so they don't look bad in the future.

 

[TheVirtualTim]

You and I are going to have a real problem if you keep calling me names.
I am not 'nutty', nor am I 'certifiably insane'.

I am trying to resolve what I see as a fairly serious Policy issue with Ford making a decision to sell vehicles with only one key, and charge a very high fee for a second. If I had known there was to be only one Fob when I ordered, I would have asked for a second to be included before I converted my reservation to an order.....

Setting aside whether it was a good idea to only include one key fob ... the price of a 2nd key fob is so cheap that it left a lot of people wondering (dealers included) if it wasn't some kind of mistake.

The key-fob is sold in two halves... one half is the electronics with the buttons. The other half is the physical key (which servers no purpose on this car ... but mates with the electronic side).

Anyway, the electronic side of the fob is only about $35 and the bit with just the key is about $50. I was shocked that the part that matters is only $35 ... I was expected something nearer to $200 (I've owned cars from other brands that were over $300 ... which I think is robbery).

Keep in mind you do also have the ability to use the door code and start codes to drive the car. So no key of any kind is required.

My personal experience with PaaK is that it works "most" of the time. When it doesn't work, I usually reset the Bluetooth stack on the phone (go into settings and toggle bluetooth off ... count to 10 ... then toggle it back on). Sometimes I just kill and restart the FordPass app and that does the trick.

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