Mine is in since January and still no ETA on HVJB and BECM!Update: Been over three months since it got cold again and the 12V started to die again like it did last winter. The answer I understand is not last years software fix this time but a BECM and a HVJB is required now. That is if they are available to install which they are not with no ETA in sight that I am aware of. Feeling for those that their car has been sitting in a dealers lot for months.
Mine has been on a 12V charger and is still sitting here but only being used locally as trips with this unpredictable/undependable vehicle in the winter is no longer an option now I am of this age. I have determined that a Crappy Tire 12V 15amp charger you can pick up for $70 maintains the 12V better than this $80,000 CAD car can.
My dealer has been great but it is hard to repair it without parts it appears. 5 to 10 working days for delivery after put on an emergency parts list did not come to pass. No parts for this defective EV right now but they are ramping up new EV production from what I hear.
Still support the EV movement. 4.5 months for a DOA sobdmc replacement and a functional charging schedule accompanied with a 12V that dies in the cold for two winter season and is still not fixed can unfortunately take some of the rah rah out of me on this offering. Fingers crossed for next winter as this second winter season was also a big fail for the mustang mach-e here. Appears a few Canadians/Alaskans know that now also. Here is hoping the third time is the charm for me. If/when that ever happens?
You would think it shouldn't take this long but I am waiting over a month now too@Ford Motor Company could you help @Dhruval Shah above? It shouldn't take that long to get the parts in!
Any news?Mine is in since January and still no ETA on HVJB and BECM!
And you don't have your car either like @Dhruval Shah? Mine does not charge the 12V well and I have seen it draw for tens of hours trying. It drains quick sometimes also and definitely has a good draw when plugged in and parked. Doesn't charge the 12V well when driving either which makes it a bit undependable. Need it fixed but wow that sure does not happen fast for some. I understand they know the fix and it is a hardware problem that only some have been provided. Read someone has had 2 HVJB replaced and we can't get one. Read a post from March 15 and they had it replaced in a week. Maybe it is linked to Canadian owners that are left to sit but I did note one in Ottawa was successful at receiving parts?You would think it shouldn't take this long but I am waiting over a month now too