Mach E totalled

EMachE

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My understanding is that the battery modules are pouch cells. The battery case and modules can be replaced in pairs depending on the damage so a complete battery replacement is not necessary.
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stealthytolkien

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A used one that cost as much as a new one?
Not everyone qualifies for a tax credit. I didn’t. And you still may need to pay sales tax and fees on it so yeah, you can get a decked out Model Y for $40k out the door. Some may get one for more. Some for less. It varies wildly. That wasn’t the point. The point is that for the money that OP got, if Mach E is not an option, there’s always a Model Y in that price range which is a compelling option. I just don’t know any other options, aside from the Korean EVs.
 

Gloff

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lithium-ion batteries in electric vehicles (EVs) contain a liquid electrolyte.
Right, but a puncture that caused electrolyte to drain didn't create a runaway thermal event?
 

Mach-Lee

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Yeah I agree it’s probably coolant not electrolyte. He probably ripped open a cold plate.

You can’t get to the electrolyte unless you rip open the pouch cells, which would almost certainly mean a fire.

It’s also entirely possible the cell modules are totally fine and he just needs a new battery case for only $10,000. That happened to someone else on here, dealer wanted to replace the whole pack at first before they were educated about battery case replacement as an option.
 

Blue highway

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lithium-ion batteries in electric vehicles (EVs) contain a liquid electrolyte.
liquid, yes, the way that jelly is a liquid. And there is so little, that when you tear a cell apart, it's more damp than what you would think of as containing liquid. It is not going to puddle on the ground... and yes, I have taken apart Lithium cells....
 


zvez

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You can look that part number up on Ford's parts website and look at the cost of the part at each dealer. They set their own pricing. One dealer near me has a near 100% markup over MSRP on all their parts. While another dealer has them under MSRP.

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so that dealer probably prices it that high so literally no one will go to them for a battery replacement.
 

BayPoodle

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If anyone has a preferred dealer in New England let me know.
Bit of a hike for you but I am a huge fan of Flood Ford in EG RI. John Granata for sales, John Garcia for service. I have found them to go above and beyond every time, and as a bonus they treat women like people.
 

jay1122

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That replacement price sure sounds like Ford's way of saying we don't want this car to succeed. Just gives the Anti EV crowd another reason. If any small nick to the battery pack ends up totaling the car, the insurance sure will get jacked up real bad.
 

leeman

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We loved our 2021 Mach E. About a month ago I ran over a small median when making a turn. A couple of weeks later we got the Powertrain Malfunction/Reduced power alert, but the car seemed to work fine. Took the car to the dealer last week and they found batter acid on the back side of the battery pack and said the car was not drivable. The dealer quoted $63,000 (the line item cost of a new battery pack) to replace the battery. No labor cost (thanks) because the car needs the HVJB recalls so the battery needs to be dropped anyway. Crazy. Needless to say, we had to take the market value of the car from our insurance company. Not really strong data, but the insurance adjuster said he only had to total one other electric car for non-collision damage and it was a Mach E. Loved the car, but I don't think I am buying another one.
Well they quoted you $63,000 for a new battery there are third-party providers out there that can repair damage batteries and replace them because they're just small little battery cells they're completely qualified to do a good job check out there look at Rich rebuilds site for more information
 
OP
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redcarguy

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Thanks - I talked to Ford and its clear the dealer does not want to deal with it. Ford's stance is the dealer can charge whatever they like for the battery pack. Weirdly, the dealer that quoted me in writing at $61,789 for the battery pack has the battery pack below MSRP at $35,479 online.

Finally got the insurance pictures. The bottom cover of the battery definitely has some impact and the insurance company decided to total the car. I am not clear there is any damage that is preventing the batteries from working. There is no liquid leaking from the battery pack. Apparently, the tech was worried about acid leaking because he saw paint peeling on the rear panel of the battery pack (huh). The batteries are functioning fine and still at 85% charge.

Either way, I can't drive the car on the road if the insurance company totals it so I am kind of stuck :(. Not sure, I can get insurance on the car, if the insurance company thinks the car is undrivable.

In another few years, this will get better when there are more EVs on the road, but now it is a little dicey unless you buy a Tesla, and it's still dicey there, but many more cars on the road.
 
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HalifaxDC

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Thanks - I talked to Ford and its clear the dealer does not want to deal with it. Ford's stance is the dealer can charge whatever they like for the battery pack. Weirdly, the dealer that quoted me in writing at $61,789 for the battery pack has the battery pack below MSRP at $35,479 online.

Finally got the insurance pictures. The bottom cover of the battery definitely has some impact and the insurance company decided to total the car. I am not clear there is any damage that is preventing the batteries from working. There is no liquid leaking from the battery pack. Apparently, the tech was worried about acid leaking because he saw paint peeling on the rear panel of the battery pack (huh). The batteries are functioning find and still at 85% charge.

Either way, I can't drive the car on the road if the insurance company totals it so I am kind of stuck :(. Not sure, I can get insurance on the car, if the insurance company thinks the car is undrivable.

In another few years, this will get better when there are more EVs on the road, but now it is a little dicey unless you buy a Tesla, and it's still dicey there, but many more cars on the road.
What trim level was your car? Select/Premium/GT/GTPE?
 

Garbone

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My vote is coolant leak.

Wonder if it is the battery tray junction or possibly a line to one of the motors. Would love to see some photos of it on the lift.

Did you high center and use it as a skip plate, giving her the beans?

Wife got a road hazard that punctured and ripped down the rear splash shield. $250 for a new one, I just am letting it flap for the time being. Need to get it up on some ramps and McGyver a fix.
 

thekat03

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My dealership Casco Bay Ford, just north of Portland, Maine, if you want to drive that far for a second opinion. They have been pro-EV and their service department has done a lot of HVBJB swaps, so they aren't scared of the battery. Soyy, but I don't know Boston area dealerships.
@Eric_C_Boston , can you recommend a good dealership service department in or near Boston?
 

Socalsp3

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Tesla is replacing older Model 3 packs that fail with LFPs and the cost is $7K plus labor. This is direct from a Tesla source.

$63K is ridiculous and my guess is dealer markup on parts and labor. I suspect out of warranty Mach-E will get LFP packs that have slightly less capacity but cost $5-10K. Heck, a new Pentastar engine replacement cost $10K in today’s dollars.
tesla does not give you a new battery though. they use old ones with less life left
 
 







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