New Update ALERT!!! Customer Satisfaction Program 21B36

[CarGuy11]

Is this update for all Mach-E? Haven't received anything since 4.2.6.

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[CMRD]

Is this update for all Mach-E? Haven't received anything since 4.2.6.

Mine showed up last night. Tried once to install automatically and failed. Tried twice more manually and still failed. Any ideas?

 

[CarGuy11]

Drive car for at least 30 min and then hit update now. Did you already receive 4.2.6?

 

[CMRD]

Drive car for at least 30 min and then hit update now. Did you already receive 4.2.6?

I did and it installed ok. I will take the car out and drive it today. It hasn’t moved for a week, I was away. I will see if that works Thanks

 

[mkhuffman]

After driving the car for a few weeks with this new update, I can confirm that it is the best update ever. Those of you who don't have it are really missing out.

 

[CMRD]

I did and it installed ok. I will take the car out and drive it today. It hasn’t moved for a week, I was away. I will see if that works Thanks

It worked. Thanks

 

[ChuckA]

I received this 21B36 update today but wonder why a 2021 update installed today. I gave up on using PaaK a while back. Always use the 2nd keyfob.

 

[macchiaz-o]

After driving the car for a few weeks with this new update, I can confirm that it is the best update ever. Those of you who don't have it are really missing out.

After my vehicle got this update, I noticed it says HORSEPOWER on the inside of the charge door. Best update ever!

 

[ChasingCoral]

News flash: My wife is now using PaaK in our Lightning AND Mach E, despite still using her iPhone 7. The PaaK update worked!

She was never able to use PaaK before.

 

[ChasingCoral]

I received this 21B36 update today but wonder why a 2021 update installed today. I gave up on using PaaK a while back. Always use the 2nd keyfob.

It’s either a revised update or the update works differently now.

 

[06VistaGT]

Mine failed on the first auto try. So I did it manually and it updated fine. I did have it plugged in during the manual update (and at maybe 35% charge) versus not plugged in for the overnight auto update. Not sure if that helped or not.

 

[RSVP]

Does anyone else's Bluetooth when connected to the phone, crackle and scramble incoming or outgoing phone calls? Then have to hang up and call back or have them call you back and the connection is just fine?

I have the same issue with my 2021 AWD Premium 1st Edition that only began having this phone connection issue a few months ago using my iPhone SE. I had my vehicle into my dealership recently due to another issue, OTA updates, and they indicated that once they fixed the OTA's not being able to download updates, after my next successful OTA, it should fix the phone issue. My OTA issue is fixed but same results with phone not connecting without issues on a call out. Using the Mach-E's Voice system to call someone it connects with the called party but does not give me an indication it is connecting and no ring in the Mach-E. When the called party answers they do not hear anyone on the other end. I have to hang up and call out again. Once I do this the call goes through fine. I will be taking this into the dealership for them to look at and try to solve.

 

[CarGuy11]

Got it today. Late '22 build.

 

[NYSteve]

For the most part the “no key detected” means nothing. I think once I had to use the backup code. I do check that the backup code works after every update.

I also keep the FOB is a faraday bag just in case, I need a tow etc

works a lot better than my wife’s new X3. An Ice vehicle but their keyless entry is from hunger

My PAAK works flawlessly - So much so that I NEVER take a key and it almost got me into trouble twice.
Once when I had to Valet - although I gave them the code, when I got back to the car, the Valet took mre down into the garage to start the car for him.
Second time was at the dealer. Dropped off for service and had no key. I had to go back and give it to them.
I just bought a Faraday pouch on Amazon and keep it in the glove box just for these occasions.
I have also used the code with no issues. Awesome & unique backup system

 

[MachEnthusiast]

Here's a HUGE surprise. My car downloaded but refuses to install this update. Just like the last 10 updates. Eventually, after a few weeks of trying everything, it will magically work. I don't even know anymore. This is so irritating. I wish there was a software fix for not being able to get software fixes.

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