New Update ALERT!!! Customer Satisfaction Program 21B36

[Gullwingdmc]

Installed!

That has to be the fastest from release to install that I’ve ever seen.

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[benk016]

This is an update I installed with FDRS on April 21st. So its been out for a while.

 

[phil]

Samsung Note 9. I don't know what went wrong because I didn't change any settings and it used to work just fine. Probably it was a phone problem but I couldn't figure out how to fix it. Anyway, new phone, new day.

I think most of these problems are caused by the car, not the phone. This may be contrary to popular opinion on this forum, but that's what my experience indicates. PAAK worked very poorly for me till I got some car software updates last year; I then stop accepting Ford's updates entirely, and my PAAK has been consistently perfect since then. Never fails.

Note 8, and also some iPhones.

 

[theganyo]

Glad it's apparently getting better. Now if the phone could just connect to the car after key download so I could setup PaaK at all, that would be awesome.

 

[awp0]

PAAK for me (Iphone 13 Pro) often feels very slow, resulting in me sometimes waiting at the car door, repeatedly pushing the door button, and/or pulling my phone out and tapping things while standing at the car door. However it does eventually "work" with a high level of consistency and I don't the key fob around anymore.

Would be interested to know if this update changes/improves any behavior.

 

[tomterky]

Does anyone else's Bluetooth when connected to the phone, crackle and scramble incoming or outgoing phone calls? Then have to hang up and call back or have them call you back and the connection is just fine?

 

[hybrid2bev]

Does anyone else's Bluetooth when connected to the phone, crackle and scramble incoming or outgoing phone calls? Then have to hang up and call back or have them call you back and the connection is just fine?

Only when calling outside of/without CarPlay being connected.

 

[ziptbm]

I received this as well today. Haven't driven it yet since the install completed successfully to see if there have been any improvements to PaaK, but I exclusively use that method for accessing the vehicle (despite the extra time it sometimes takes to open the door...). Hoping this improves things.

Also, I ran all available FDRS updates in Feb and my vehicle is a 2022 model, so we've established that the description is just recycled fro the 2021 update, right?

 

[Mirak]

My PAAK has been CrAAp since yesterday. My update is scheduled for this evening. I guess probably just a coincidence.

 

[cvk71]

I would like to know how the driver profile changes to someone else when you're using PAAK and your phone is linked to that driver profile??

 

[mkhuffman]

Well, with all of one day using Paak on my new phone, so far it is flawless. Literally no issues. Perfect. Without blemish or flaw. Smooth. Painless. Wonderful.

?

 

[mkhuffman]

I would like to know how the driver profile changes to someone else when you're using PAAK and your phone is linked to that driver profile??

Bug.

 

[Jimrpa]

Just got this today.

 

[mkhuffman]

I think most of these problems are caused by the car, not the phone. This may be contrary to popular opinion on this forum, but that's what my experience indicates. PAAK worked very poorly for me till I got some car software updates last year; I then stop accepting Ford's updates entirely, and my PAAK has been consistently perfect since then. Never fails.

Note 8, and also some iPhones.

Based on my experience so far, I think my issues are related to my phone. Of course this "update" may have improved something, but my new phone is working 100% of time so far. It is way, way better than my old PaaK phone ever worked, even last year when I was relying on it 100%.

It has only been a couple days, but I have had absolutely no issues, and my new PaaK phone is working just as well as the fob did. The car lights up when I approach, and the door unlocks and opens on the first press. Just like with my fob.

My new phone is a Samsung Galaxy S23 Ultra.

Edit: I should add it works just like a fob even if the phone is in my pocket. Previously I usually had to hold the phone in my hand near the door to get the door to open. Not now.

 

[Atxsw]

Just got this last night, hopefully it further improves PAAK although I would say mine has been working at acceptable levels since I got the car.

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