POST Recall Software HVBJB Failure

[DevSecOps]

Any suggestion to some of us who are trying to decide whether one should or should not to take delivery of MME in the dealer lot? Is it even worth it to purchase MME at this point?
Help DevSecOps much appreciated!

All cars have their problems. I'm a patient person and I waited for the GTs to come out instead of getting one before that. If I was in the market right now I would probably wait for the 2023 with the Google driven system over Sync and for them to work out a few more bugs. But that's my own personal opinion.

The car isn't bad. You have to remember that this is a forum where some people are bored and have nothing better to do than stir the pot. The MME has it's problems, that's for sure, but if you stay off the forum and just drive the car I don't think you'd ever know there were any. The chances are low anything bad will happen.

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[JohnFoxeSheets]

You have to remember that this is a forum where some people are bored and have nothing better to do than stir the pot.

Me: Reads this and sheepishly closes his laptop and gets ready for bed....

?

 

[Fairleighs]

I have a case number. Is there a way to monitor it online anywhere?

Not sure....good question. Once my dealer looks at the car I will go from there.

 

[johnmark]

Reading the threads on the junction box failure has me wondering what %age of GTs are failing. Does anyone know numbers? I have about 3500 miles on mine and am trying to calculate the probability of failure

I've already decided to hold off on the summer road trip with the car, now I'm wondering what normal driving conditions will do. Fingers crossed!

 

[phil]

Reading the threads on the junction box failure has me wondering what %age of GTs are failing. Does anyone know numbers?

I don't know the numbers.

But I would bet good money that the JB failure rate is significantly higher on GTs that have installed the 22S41 recall software "fix", than it is on GTs that have not installed the new software.

 

[scoopman]

I have a case number. Is there a way to monitor it online anywhere?

That's funny, you expect there to be modern conveniences like a web site to monitor progress in fixing the defect in your new car! Hey you should count yourself lucky if you have a service advisor who picks up the phone and answers questions honestly...

But seriously, here's three things that can be helpful:

1. Turn on FordPoss SecureAlert (under security features). That tells you if they open your hood and doors without having a FOB in their hands I believe. You'll know they're working on it, because you need the hood up for 12V support for the car

2. FordPass has EV trips I think they call it now which show any time your car moves under its own power, even 0.1 of a mile. That also helps you to see if they're working on it.

3. There are kind folks in the forum who have yearly FDRS licenses and are willing to put in your VIN, and they can see the latest tests and software updates that are being done to your car. Here's the thread for that: https://www.macheforum.com/site/thr...are-willing-to-look-up-info-for-others.10230/

 

[WNKent]

All cars have their problems. I'm a patient person and I waited for the GTs to come out instead of getting one before that. If I was in the market right now I would probably wait for the 2023 with the Google driven system over Sync and for them to work out a few more bugs. But that's my own personal opinion.

The car isn't bad. You have to remember that this is a forum where some people are bored and have nothing better to do than stir the pot. The MME has it's problems, that's for sure, but if you stay off the forum and just drive the car I don't think you'd ever know there were any. The chances are low anything bad will happen.

Thank you for saying this.

 

[scoopman]

So let's do this chronologically so we can all laugh:

1 - Ford admits they have designed an inferior part that causes cars to brick
2 - Ford issues a recall via software to hopefully catch this before it happens
3 - Ford issues an order for dealers to replace the HVBJB to prevent total failure if not already failed when said software detects such an issue.
4 - Dealer clears the code and puts you back on the road without doing a damn thing.

So ... what is the point of the recall???? From this example I guess the point is to waste our time and make us look like fools.

I think you're missing a step:

2.5 - Ford designs their software with a feature to allow dealers to clear the error shown when the software detects an imminent failure and claim "it's fixed!"

 

[Mathington]

Yeah and was at 48mph hahaha.

Would this be a BCM or software issue then where the system is telling the car to pull crazy amps for no reason and fries the contactors?

 

[Mathington]

I think you're missing a step:

2.5 - Ford designs their software with a feature to allow dealers to clear the error shown when the software detects an imminent failure and claim "it's fixed!"

exactly, they clear the code and say "The error code is gone, it's fixed now" without actually doing anything. Hopefully the info on the error code from @scoopman will force the dealer to actually replace the HVBJB.

 

[Mathington]

Which is why I was pretty calm and understanding about it at first. I explained how I understood the general first step of DTCs is to see if they clear and don’t come back, but then I tried to point him in the right direction, well the very specific direction lol, and he just wouldn’t budge.

I think the funniest part is that all my DTCs cleared off the bat on retest, as expected, and yet he spent 2 hours still re-updating modules that threw DTCs and a few random ones he just felt the need to do (even though all future self tests were just perfect greens after each module update) and then reset the APIM. None of that was called for at all, but asking him to look up the DTC for the actual error of concern is met with defiance lol.

Maybe he was trying to pull for previous TSB's by doing the updates on the modules saying there was an issue? Was there a screenshot or photo of the DTC code being there at all? If so, that should be enough for the dealer to do the replacement.

 

[Mathington]

I don’t understand why he thinks he can’t bill for it if it’s in the service manual. Id just tell him it’s be easier to get it done now rather than you bugging him again.

There seems to be a lot of dealers that are worried about this, and it's possible that we don't have a ton of insight on the workings between Ford and the dealerships. I wonder if the real issue is Ford being incredibly picky about reimbursing dealers for work done. Maybe they are like insurance companies that will find any reason to deny your claim? If the dealer replaced the part after clearing the code, perhaps ford would not be reimburse because there wasn't an active DCT code? I really hope Ford isn't that picky, but it wouldn't surprise me.

It's a fine balance as Ford also wants to prevent dealers from taking advantage of the reimbursement for work done that may not be required.

 

[KevinS]

The car isn't bad. You have to remember that this is a forum where some people are bored and have nothing better to do than stir the pot. The MME has it's problems, that's for sure, but if you stay off the forum and just drive the car I don't think you'd ever know there were any. The chances are low anything bad will happen.

Who are you, and what have you done with Todd?

 

[DevSecOps]

I think you're missing a step:

2.5 - Ford designs their software with a feature to allow dealers to clear the error shown when the software detects an imminent failure and claim "it's fixed!"

Just had another member contact me that he had failure and went to the dealer and they just cleared the DTC and said "That's all I can do".

All you people who are championing this software need to take a harder look at this. If you honestly believe that the software is preventing catastrophic failure then do you think it's appropriate for dealers to just clear it and send you home? It's a waste of your time and honestly it's Ford playing you all as idiots. Ford needs to replace the HVBJB on all cars and at very least mark the DTC persistent and educate dealers that the HVBJB needs to be replaced with the DTC as per the workshop manual.

 

[DevSecOps]

Who are you, and what have you done with Todd?

Hey now !!!

I am normally the calm, collected person who tries to help out. This software recall just has my Twinkies in a bunch. I've also said all along the incident rate is very very low. Reminds me of the good'ol PaaK days. That doesn't mean I think the car is bad. I just think that the people making the choices on the recall are sitting back laughing at us.

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