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I agree that no dealer wants to spend hours doing free updates for customer cars, but I also believe that any car that is stuck and not receiving OTA updates (that they should be receiving) absolutely should be receiving a dealer-provided software update to "unstick" the update process.

And that update should be considered a warranty procedure and the time reimbursed by Ford to the dealer.
Before a vehicle is sold, part of the process should involve them running all pending updates to at least get the OTA updates rolling. Ford could make this a single process / app inside of FDRS that doesn't require clicking through all of the nonsense. There's really no reason to prompt the same nonsense on batch update procedure, only stopping if something fails.

Even the USB process could stack multiple updates and process them accordingly. Key cycles are unnecessary as module dependencies can by handled by issuing reboot commands to appropriate modules. It'd be one thing if we were 6 months into sync, but we're years into this now and the vehicles shouldn't be leaving the lot w/out all updates applied.
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BMT1071

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Before a vehicle is sold, part of the process should involve them running all pending updates to at least get the OTA updates rolling. Ford could make this a single process / app inside of FDRS that doesn't require clicking through all of the nonsense. There's really no reason to prompt the same nonsense on batch update procedure, only stopping if something fails.

Even the USB process could stack multiple updates and process them accordingly. Key cycles are unnecessary as module dependencies can by handled by issuing reboot commands to appropriate modules. It'd be one thing if we were 6 months into sync, but we're years into this now and the vehicles shouldn't be leaving the lot w/out all updates applied.
I don't disagree with your premise at all, but until Ford develops a sequential updating process that requires no human interaction except at the beginning and the end, it definitely isn't gonna happen at most dealers. Even with that process there are space/charger/technology resource concerns.
 

Just Lurking

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Before a vehicle is sold, part of the process should involve them running al
I 100% agree. I bought my car at the very end of 2022 and it came with wildly out of date software that left a bit of a sour taste in my mouth.

It did eventually catch up via OTA updates, but that took over a month and a call to the Ford advanced technology group for them to kick start it.
 

Mach-Lee

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Before a vehicle is sold, part of the process should involve them running all pending updates to at least get the OTA updates rolling. Ford could make this a single process / app inside of FDRS that doesn't require clicking through all of the nonsense. There's really no reason to prompt the same nonsense on batch update procedure, only stopping if something fails.

Even the USB process could stack multiple updates and process them accordingly. Key cycles are unnecessary as module dependencies can by handled by issuing reboot commands to appropriate modules. It'd be one thing if we were 6 months into sync, but we're years into this now and the vehicles shouldn't be leaving the lot w/out all updates applied.
FDRS reminds me of installing Windows via floppy disks in terms of how we are just there to press buttons when asked. Definitely could be more sophisticated, but some modules do still need the full power cycle to reboot properly. Hopefully the next Mach-E they make it fully automated install process.
 


JohnFoxeSheets

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I doubt very many people outside of Ford know for sure. I’m just pointing out that it seems odd that deployments to Job 1s have stopped. Hardware configurations could be a cause. I can’t tell you how many times , in my past lives, supposedly innocuous hardware changes have caused software issues.
See this post #11
 

bigredx86

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I 100% agree. I bought my car at the very end of 2022 and it came with wildly out of date software that left a bit of a sour taste in my mouth.

It did eventually catch up via OTA updates, but that took over a month and a call to the Ford advanced technology group for them to kick start it.
Junk service department, that was a failure of your dealership, they should of did all updates via FDRS.
 

leehinde

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I was just flashing on getting a map update via an expensive DVD.

Just send us a flash drive we can stick in one of the usb ports....
 

ArthurDOB

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I think the Ford OTA experience is only negative when owners have a lot of information about updates ahead of time, i.e., everyone on this forum.

I'd wager that the average (non-forum member) owner barely thinks about updates, if they think about them at all. They are probably happy to see them when they appear (if they notice them) and then never give them another thought.

We are impatient because we all know too much!
 
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voxel

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My update happened while I was L2 charging away from home (just wanted a little buffer for the trip) and caused the charger to stop. I wished the FordPass app would warn me beforehand and ask for permission like Rivian and Teslas do.
 
 







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