markboris

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I just tried mine and it logged in without issue. Someone else will probably chime in shortly and help you out with this.
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Jeff-NoVA

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Several of us have dealt with this issue for various reasons. For me it was something in my windows installation that was screwing things up. Since I was using an old Windows laptop that I didn’t use for anything else I just went ahead and wiped it and everything was fine after that. Others have resolved the issue without taking such drastic steps!

Word to the wise however, if you do a wipe make sure you deactivate the license from your current installation of FDRS or you won’t be able to activate it after reinstalling on the new set up.
 

Mike G

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Several of us have dealt with this issue for various reasons. For me it was something in my windows installation that was screwing things up. Since I was using an old Windows laptop that I didn’t use for anything else I just went ahead and wiped it and everything was fine after that. Others have resolved the issue without taking such drastic steps!

Word to the wise however, if you do a wipe make sure you deactivate the license from your current installation of FDRS or you won’t be able to activate it after reinstalling on the new set up.
"Return" the license....

But while we're on that topic...there are some settings in internet options that should be checked as well;

If you haven't done so, I recommend you add these sites to your trusted sites in Internet Options;
Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS Trusted_Sites
 

Mike G

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And I am logged in right now....so I know FDRS is working.
 

rugedraw

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Tried that one and got this error as well:
The user name you covered up looks too short to be an email address. Login must be a full email and not a user name.
 


Babbit

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Using Edge on a Windows 11 laptop.
"Return" the license....

But while we're on that topic...there are some settings in internet options that should be checked as well;

If you haven't done so, I recommend you add these sites to your trusted sites in Internet Options;
Trusted_Sites.png
Added these and still didn't work.

Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS 1716586415936-jl
 

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SO my friend has an ADAS Company and I have not recieved any updates from Ford. Is it okay for him to scan and update my MME? If so is it better to use FDRS or Forscan?
 

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The user name you covered up looks too short to be an email address. Login must be a full email and not a user name.
Tried both username and email address with the User Type: Non-Dealer ETIS and can't login.

markboris said that I should use User Type: Independent Operator/Non-Dealer but neither are working.

Does that mean that I need to reload Windows? Or does anyone else have any other suggestions?
 

rugedraw

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Tried both username and email address with the User Type: Non-Dealer ETIS and can't login.

markboris said that I should use User Type: Independent Operator/Non-Dealer but neither are working.

Does that mean that I need to reload Windows? Or does anyone else have any other suggestions?
You could try restarting the laptop, you can try changing your motorcraft password, and you can try loading an older version of FDRS. For whatever reason, logging in to FDRS for the first itime is a huge PITA for most people.
 

Mike G

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Using Edge on a Windows 11 laptop.


Added these and still didn't work.

1716586415936-jl.png
I was told..to set these in MS Edge as well. Something to do with a built in MS VPN blocking some sites.
Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS MS-Edge_Settings

And you always login as an Independent Operator with email and password.
 

Babbit

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I was told..to set these in MS Edge as well. Something to do with a built in MS VPN blocking some sites.
MS-Edge_Settings.png

And you always login as an Independent Operator with email and password.
Ok. I've set those settings in Edge as well but still nothing. When I select Independent Operator it doesn't give me an option to enter username/password. After I click login is another box supposed to come up to enter those credentials?

Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS 1716587514311-b


I only see username/password fields when I select Non-Dealer ETIS.
 

Mike G

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Ok. I've set those settings in Edge as well but still nothing. When I select Independent Operator it doesn't give me an option to enter username/password. After I click login is another box supposed to come up to enter those credentials?

1716587514311-bp.png


I only see username/password fields when I select Non-Dealer ETIS.
Yeah it should go to an all-white page with a login dialog box in the middle.
Ford Mustang Mach-E The Complete DIY Guide to Updating Your Mach-E with FDRS FDRS_Login


You need to call Ben at Bosch Independent FDRS Tech Support 888-354-7558
 

Babbit

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Yeah it should go to an all-white page with a login dialog box in the middle.
FDRS_Login.png


You need to call Ben at Bosch Independent FDRS Tech Support 888-354-7558
Went to voicemail even though it said Monday-Friday 8am-8pm Eastern. Everyone must've gone home for the holiday weekend.
 

rugedraw

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SO my friend has an ADAS Company and I have not recieved any updates from Ford. Is it okay for him to scan and update my MME? If so is it better to use FDRS or Forscan?
FDRS yes.
 

rugedraw

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