phil
Well-Known Member
- Thread starter
- #1
Dealer tried to fix a problem for me - backup start passcode was not working reliably. Don't know if they fixed anything, but they sure broke stuff! I got notifications that:
1. FordPass Connect was "reset to the factory settings", and then
2. A "master reset" of my car also took place, a couple minutes later.
Now, neither of my two phones, an Apple and an Android, will successfully "activate" the vehicle and set up PAAK. The dealer tech tried for over an hour and I have tried without success. The Apple phone says "Activation Pending" in FordPass, and never activates - the activation screen never appears in the car no matter how many times I restart. The Android phone appears to have remained activated through all of this, but PAAK got killed, and it is unable to set up PAAK again - some new user authentication requirement that did not appear to exist previously.
I'm guessing others have had similar problems. What would you recommend?
1. More master resets?
2. Other ways to wipe out data and start from scratch?
3. Trade in my Mustang and start over with a new car?
1. FordPass Connect was "reset to the factory settings", and then
2. A "master reset" of my car also took place, a couple minutes later.
Now, neither of my two phones, an Apple and an Android, will successfully "activate" the vehicle and set up PAAK. The dealer tech tried for over an hour and I have tried without success. The Apple phone says "Activation Pending" in FordPass, and never activates - the activation screen never appears in the car no matter how many times I restart. The Android phone appears to have remained activated through all of this, but PAAK got killed, and it is unable to set up PAAK again - some new user authentication requirement that did not appear to exist previously.
I'm guessing others have had similar problems. What would you recommend?
1. More master resets?
2. Other ways to wipe out data and start from scratch?
3. Trade in my Mustang and start over with a new car?
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