UK Customers

[KBahn]

Well what do I know, just refreshed and low and behold it looks like my car is in Dagenham at Rainham DA17 6 UK

Fantastic! Here’s hoping some of us are close behind you!

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[Ant379]

Hi, Guys

I am sending my short term rental car back today. Given the last rental company tried to tell me the car had dents and scratches after they had got it back to the depot, I told them to F-off as it wasn't the case.

With this car, I have took walk around videos showing all reflections of body panels etc to expose dents and also took about 100 photos.

Question is, is there a governing body that suggest the condition of a car must be handing back in. Their T&Cs state hand back in the way it was received. Well, sorry, the tyres and brakes are worn a little and it hasn't been wrapped in cotton wool.

I have noticed some chips on the bonnet - this should fall under general wear and tear shouldn't it?
Just curious so I have some ammo before they drive it away, or they subsequently come back to me later one.

Cheers

Ant

 

[Alex_whietehad]

Alex did yours come on the 10th June GNJ

Yes that’s the one ??

 

[ProximusAl]

Reply from Hannah........

Hi Alan

I hope you are well. I can confirm it has left Antwerp and your vehicle is currently in Flushing. We have a current estimate for early August for UK delivery. Thank you.

I have gone back to clarify if the UK delivery is to me, or to dagenham.....

Feeling disheartened......

Update.....now feel sick.....from Hannah

Hi Alan

This is the current estimate for Dagenham delivery. We are estimating for your vehicle to arrive with your dealer around mid-August, which also takes into account for vehicle handover and collection.

 

[KBahn]

Reply from Hannah........

Hi Alan

I hope you are well. I can confirm it has left Antwerp and your vehicle is currently in Flushing. We have a current estimate for early August for UK delivery. Thank you.

I have gone back to clarify if the UK delivery is to me, or to dagenham.....

Feeling disheartened......

Update.....now feel sick.....from Hannah

Hi Alan

This is the current estimate for Dagenham delivery. We are estimating for your vehicle to arrive with your dealer around mid-August, which also takes into account for vehicle handover and collection.

That fits in with what my dealer (Exeter) is saying - he's been quoting August 16 pretty much since I ordered in early April....

 

[Alex_whietehad]

Reply from Hannah........

Hi Alan

I hope you are well. I can confirm it has left Antwerp and your vehicle is currently in Flushing. We have a current estimate for early August for UK delivery. Thank you.

I have gone back to clarify if the UK delivery is to me, or to dagenham.....

Feeling disheartened......

Update.....now feel sick.....from Hannah

Hi Alan

This is the current estimate for Dagenham delivery. We are estimating for your vehicle to arrive with your dealer around mid-August, which also takes into account for vehicle handover and collection.

Ah that’s a shame! Good that you’re in flushing though as the car didn’t get stuck in Antwerp with a QC issue. Hopefully it’ll sneak through flushing sooner ??

 

[Tatcampbell]

Hi, Guys

I am sending my short term rental car back today. Given the last rental company tried to tell me the car had dents and scratches after they had got it back to the depot, I told them to F-off as it wasn't the case.

With this car, I have took walk around videos showing all reflections of body panels etc to expose dents and also took about 100 photos.

Question is, is there a governing body that suggest the condition of a car must be handing back in. Their T&Cs state hand back in the way it was received. Well, sorry, the tyres and brakes are worn a little and it hasn't been wrapped in cotton wool.

I have noticed some chips on the bonnet - this should fall under general wear and tear shouldn't it?
Just curious so I have some ammo before they drive it away, or they subsequently come back to me later one.

Cheers

Ant

https://www.bvrla.co.uk/guidance/fair-wear-tear.html

 

[SteveUk]

My car shows the below but is actually in Liverpool, seems data available is not that accurate as VITR would intimate flushing. I also think the fact my car is in Liverpool shows that Dagenham is not the only UK port been used.

They have a direct rail route from 'nam to liverpool.

It doesn't come in via the port.

I think the vista status is dagtops leading to Livtops.

 

[TonyA]

Great update on the tracker now, all vehicle details are available.

 

[TonyA]

Reply from Hannah........

Hi Alan

I hope you are well. I can confirm it has left Antwerp and your vehicle is currently in Flushing. We have a current estimate for early August for UK delivery. Thank you.

I have gone back to clarify if the UK delivery is to me, or to dagenham.....

Feeling disheartened......

Update.....now feel sick.....from Hannah

Hi Alan

This is the current estimate for Dagenham delivery. We are estimating for your vehicle to arrive with your dealer around mid-August, which also takes into account for vehicle handover and collection.

Got this a short while ago, think we are in the same boat so to speak

Hi Tony



Thank you for your email. I hope you are well?



Of course. I can confirm your vehicle is currently in our European port (Flushing) waiting to depart for Dagenham in the UK. The current estimated delivery is mid-August. Please bear in mind these dates are estimated guides only and they are subject to change.



Kind regards



Hannah

 

[EssexChris]

I requested the Ford rubber mats when I ordered my car last December. Apparently the dealer had to order them when they got the car. The dealer did this before I collected my car.

I’ve now had my car 3 weeks and there’s no sign of the mats. Spoke to my dealer yesterday and she had no idea when they would be in but said she would chase it up with Ford. ?‍

I ordered the rubber mats when ordering the car. They were fitted when I picked it up. I also ordered the front and rear mud flaps, but they were missing. I've since had them fitted. Seems just another one of those things in what was an ordering merry go round.

 

[Tony.T]

I ordered the rubber mats when ordering the car. They were fitted when I picked it up. I also ordered the front and rear mud flaps, but they were missing. I've since had them fitted. Seems just another one of those things in what was an ordering merry go round.

Chris- I'm thinking about getting mudflaps fitted. Are you happy with them? Any chance of a few pics please?
Thanks

 

[EssexChris]

Chris- I'm thinking about getting mudflaps fitted. Are you happy with them? Any chance of a few pics please?
Thanks

No problem. I try and take a few pictures later or tomorrow. To be honest when I went back to pick the car up I really had to look, as I approached. They do seem a bit on the small size.

 

[EssexChris]

No problem. I try and take a few pictures later or tomorrow. To be honest when I went back to pick the car up I really had to look, as I approached. They do seem a bit on the small size.

Here you are Tony.
I've only had them since yesterday. Not sure really if I would have ordered them, but if they do offer some protection then I be happy.

 

[ocr_salty]

Great update on the tracker now, all vehicle details are available.

Love it, though my sale date is 0001-01-01

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