UK Customers

[SteveUk]

Mopey's description of his instant and powerful heat is nothing like my car!

Also my aircon is very weak.

Sponsored

 

[Mopey]

Hi @Mopey

.... Do you have to select e-heat to warm the car - or can you just set the temp to say 21°C and the car will warm the air flow? I'm really confused why you have to even select a "heat" or does it act as a booster?

I manually control everything. I select and deselect the E-Heat (as well as the AC) and the fan. I, too, could never get 'Auto' climate to meet my personal comfort level. I'm not sure the temperature I select does much of anything when I'm in manual mode. BUT, when I control the fan and heat on/off I can control the temp perfectly (for me). Manual climate intervention shouldn't be necessary in a higher end car like the Mach E.

In my last Ford I'd just set 'Auto' climate once then would only need to occasionally adjust the temp control to maintain a comfortable interior (regardless of whether it was +30C or -40C). I may be 'slow' too, but I think in making a smarter car Ford may be overthinking their solutions.

Given how little forum chatter there is on the Mach E's climate control, we may just reside in the personal comfort fringe or we may have defective climate control. FWIW, I have an identical FE at a second home in Seattle, where the climate is similar to the UK, and I still find it necessary to manually control the climate to keep the car comfortable.

 

[Wonky_Donkey]

Do you have to select e-heat to warm the car - or can you just set the temp to say 21°C and the car will warm the air flow? I'm really confused why you have to even select a "heat" or does it act as a booster?

Sorry if I'm being a bit slow here ?

My understanding of how the heating worked was that the car had two modes.

“e-heat“ was an energy efficient mode where the heating scavenged heat generated from the use of the battery (taking the unwanted heat from the battery cooling system to warm the car interior). This obviously requires the physical battery pack to not be cold to make it work.

The other system (ie when e-heat is switched off) is a regular electric fan heater, but way less efficient as it’s using valuable kW to warm up the cabin.

I think this is why the recommendation is that you turn e-heat off if you want instant warmth from the system.

Hope this helps

 

[Mopey]

Boy, you guys stay up late.

Wonky, you have it backwards. If you select the little info button to the right of 'E-Heat' on the climate screen it describes 'E-Heat' as the electrical heater that provides cabin heat when there is not enough residual battery heat. You want to turn E-Heat off to extend your range. I know that doesn't make sense when it is called "E-Heat" To some programmer that means 'Electrical Heat'. To the rest of the world 'E' anything is the green choice.

Just to make sure I'm not spreading porkies, I went down to my Mach E in the garage (in my bare feet so I could check out the floor heat) and observed the following:

1. As described elsewhere in the forum, the 'Auto' button to the left of the volume knob only controls the fan speed AND when in the Auto Fan mode, hot air is only directed to the floor vents and the windscreen vents, not the mid level vents. If you want warm air out of the mid face vents you have to manually select them on the climate control menu. You can select any or all of the three vent outputs. As soon as you manually select one of the vent output levels the 'Auto' fan button will turn off.

2. The temperature selection slider performs automatic control of the temperature (as opposed to the 'Auto' button which only controls the fan). As you increase or decrease the temperature with the slider, the fan speed will automatically increase or decrease the fan speed so the cabin reaches the desired temp as soon as possible, then will switch to the lowest setting needed to maintain that temp.

 

[Jonno21]

Boy, you guys stay up late.

Wonky, you have it backwards. If you select the little info button to the right of 'E-Heat' on the climate screen it describes 'E-Heat' as the electrical heater that provides cabin heat when there is not enough residual battery heat. You want to turn E-Heat off to extend your range. I know that doesn't make sense when it is called "E-Heat" To some programmer that means 'Electrical Heat'. To the rest of the world 'E' anything is the green choice.

Just to make sure I'm not spreading porkies, I went down to my Mach E in the garage (in my bare feet so I could check out the floor heat) and observed the following:

1. As described elsewhere in the forum, the 'Auto' button to the left of the volume knob only controls the fan speed AND when in the Auto Fan mode, hot air is only directed to the floor vents and the windscreen vents, not the mid level vents. If you want warm air out of the mid face vents you have to manually select them on the climate control menu. You can select any or all of the three vent outputs. As soon as you manually select one of the vent output levels the 'Auto' fan button will turn off.

2. The temperature selection slider performs automatic control of the temperature (as opposed to the 'Auto' button which only controls the fan). As you increase or decrease the temperature with the slider, the fan speed will automatically increase or decrease the fan speed so the cabin reaches the desired temp as soon as possible, then will switch to the lowest setting needed to maintain that temp.

I thought the air con controls in my 2009 Citroen C5 were complicated enough which had seperate independent controls for the driver and passenger side. In every other car I've had with air con "Auto" just means auto and you select the temperature and that's it. The system looks after itself with fan speed and the air direction flaps opening and closing when needed. Correct me if I'm wrong, there seems to be 2 auto modes both independent of each other, one for temperature and one for fan speed, plus there's e-heat (or not)to muddy the waters?

 

[Dermot Vermin]

I thought the air con controls in my 2009 Citroen C5 were complicated enough which had seperate independent controls for the driver and passenger side. In every other car I've had with air con "Auto" just means auto and you select the temperature and that's it. The system looks after itself with fan speed and the air direction flaps opening and closing when needed. Correct me if I'm wrong, there seems to be 2 auto modes both independent of each other, one for temperature and one for fan speed, plus there's e-heat (or not)to muddy the waters?

I had this issue a while back, no heat at all. I didn't realise that you need to have e-heat on to heat the car, so once I had that on, happy days! I've also had issues recently with not being able to turn the e-heat button off, apparently this is normal as the default is on but the car does not make it accessible when its warm, so it doesn't get highlighted in summer. Now it's colder it's on as a default. I drove yesterday to work 100 mile round trip, all motorway with the heat setting at 23c (bit too toasty but wanted to test it) and it had very little impact on my kwh.

 

[SashaLondon]

So does auto 1-3 levels make any difference to the efficiency?

 

[dogsbark]

KEYGATE - since I have a First Edition with red stitching on the seats the following from e-bay seemed a good solution:

I have managed to get a custom Mustang insert from [email protected] to replace the ford logo on the UK keys. Give them a shout and they will sort you out.

 

[SteveUk]

My understanding of how the heating worked was that the car had two modes.

“e-heat“ was an energy efficient mode where the heating scavenged heat generated from the use of the battery (taking the unwanted heat from the battery cooling system to warm the car interior). This obviously requires the physical battery pack to not be cold to make it work.

The other system (ie when e-heat is switched off) is a regular electric fan heater, but way less efficient as it’s using valuable kW to warm up the cabin.

I think this is why the recommendation is that you turn e-heat off if you want instant warmth from the system.

Hope this helps

Thanks for the info as I had no clue or idea E-HEAT means it uses or relates to battery heat recycled. Assuming you're right as the manual doesn't say that (does it?!).

Whenever I untick E-HEAT it reticks itself!

 

[SteveUk]

Boy, you guys stay up late.

Wonky, you have it backwards. If you select the little info button to the right of 'E-Heat' on the climate screen it describes 'E-Heat' as the electrical heater that provides cabin heat when there is not enough residual battery heat. You want to turn E-Heat off to extend your range. I know that doesn't make sense when it is called "E-Heat" To some programmer that means 'Electrical Heat'. To the rest of the world 'E' anything is the green choice.

Just to make sure I'm not spreading porkies, I went down to my Mach E in the garage (in my bare feet so I could check out the floor heat) and observed the following:

1. As described elsewhere in the forum, the 'Auto' button to the left of the volume knob only controls the fan speed AND when in the Auto Fan mode, hot air is only directed to the floor vents and the windscreen vents, not the mid level vents. If you want warm air out of the mid face vents you have to manually select them on the climate control menu. You can select any or all of the three vent outputs. As soon as you manually select one of the vent output levels the 'Auto' fan button will turn off.

2. The temperature selection slider performs automatic control of the temperature (as opposed to the 'Auto' button which only controls the fan). As you increase or decrease the temperature with the slider, the fan speed will automatically increase or decrease the fan speed so the cabin reaches the desired temp as soon as possible, then will switch to the lowest setting needed to maintain that temp.

yeah that makes sense cos if it meant 'recycled heat' it would be called "Eco-Heat"

 

[JStepha]

I have managed to get a custom Mustang insert from [email protected] to replace the ford logo on the UK keys. Give them a shout and they will sort you out.

Do you have a photo of how it came out?I emailed them early on and they said they couldn’t help. Guess they got a few requests and changed their minds.

 

[Wonky_Donkey]

So just had a weird thing happen - I’m having one of my very rare days where I’m in the office rather than working from home, and a colleague messaged me to say “do you know your car boot is open?”.

Speedily made my way to parking area - and there she is - boot lid open and on display to the world!

I was working way too far away for it to be a pocket fob press - so lord knows how that happened. Have heard of these phantom opening events, it’s just a good job it’s sunny and dry today ?

 

[coolshades]

any suggestions for fast charging points in or around Bath? Google is not showing much and I have a trip tomorrow.

 

[Alungr]

Was wondering if anyone else’s Ford Charging Network subscription is still showing ‘Activation Pending’? It also shows as no service found on the FordPass app.

I registered it 2 weeks ago when I got my car. I actually haven’t tried to use a charger in the Ford network yet as have been using ChargePlace Scotland for free.

Was wondering if this will only change to activated once I’ve used a charger on the Ford network.

Thanks.

Hi Calum,
Saw you're post and interested in the piece on ChargePlace Scotland.
Can you help with some tips - sounds like you've had some (free) success with your MachE.
Have tried to use 4 separate units around Edinburgh with out success...I connect up following the instructions, blue light (next to the MachE input plug) goes on, wait and wait, then the same light goes red and the ChargePlace Scotland unit flags and error. Un-connect, repeat, same result, really frustrating.
Neither Ford or ChargePlace Scotland have been any use to resolve...ChargePlace Scotland say there are some "cards going out soon, so its free/PAYG for the meantime". I just can't connect, full stop!
All ears for any suggestions from your experience. Happy to pay just want to be able to successfully get any charge out!
Alun

 

[grovep]

So just had a weird thing happen - I’m having one of my very rare days where I’m in the office rather than working from home, and a colleague messaged me to say “do you know your car boot is open?”.

Speedily made my way to parking area - and there she is - boot lid open and on display to the world!

I was working way too far away for it to be a pocket fob press - so lord knows how that happened. Have heard of these phantom opening events, it’s just a good job it’s sunny and dry today ?

I do find this concerning. How far is too far? Any theories as to the cause? I don't have my MME yet (moan, moan, moan) so sorry if stupid question but would you consider disabling certain boot opening functions if this can be done. I would be concerned about laptop and the like as I frequently travel for work.

Sponsored