UK Customers

[macchiaz-o]

So is there any indication about which cars 'may' be affected-ie RWD, AWD- SR, or ER. I fancy the type of car you have may be an important factor...

A completely unscientific poll strongly suggests that the more power your Mach-E is capable of flowing through the contactors, the more likely it is to suffer a failure. Thus a rear wheel drive, standard range Mach-E is least likely to suffer failure while an AWD, extended range unit is significantly more likely, and a GT (dual large motors, extended range pack) is most likely to suffer failure.

Also, per official Ford communications with the American public, via NHTSA (the agency tasked with regulating and enforcing U.S. transportation safety standards), risk of contactor overheat failure is increased during DC fast charging and "repeated wide open pedal events".

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[coolshades]

so, i don't have any notification that i need to go to the dealer for a software update. is it done OTA?

 

[portlandg]

so, i don't have any notification that i need to go to the dealer for a software update. is it done OTA?

I would confirm this with your dealer but I am sure my dealer said that we (UK) need to get the update done via our dealer as it isn't going to be available OTA. As I say, check, I may have misunderstood what my dealer said. If you do take it to him you might be lucky enough that he will check to make sure you are up to date and also might clear any error codes. I had shed loads on mine, although mine was also in to get the rear light cluster fixed which involved hooking up to their diagnostic system.

 

[grovep]

so, i don't have any notification that i need to go to the dealer for a software update. is it done OTA?

Only available via dealer for the moment

 

[SashaLondon]

There will be an OTA coming, it said so in the notice I thought.

 

[ocr_salty]

Just got mine back from the dealer. They’ve done the recall software and notice no difference. Also had a phantom update on the sync screen when I got in the car with no details on it and nothing on the widget either.

 

[Jonno21]

Just got mine back from the dealer. They’ve done the recall software and notice no difference. Also had a phantom update on the sync screen when I got in the car with no details on it and nothing on the widget either.

Yes, I had a phantom update today as well. I noticed the SYNC system was very sluggish when I switched on the car. It almost looked like an old 286 PC drawing a Windows 3.1 screen. Then it suddenly caught up to speed and the download icon appeared at the top of the screen.

 

[ocr_salty]

Yes, I had a phantom update today as well. I noticed the SYNC system was very sluggish when I switched on the car. It almost looked like an old 286 PC drawing a Windows 3.1 screen. Then it suddenly caught up to speed and the download icon appeared at the top of the screen.

I was hoping for a substantial update as when I opened the door it said the sync screen had been switched off to save power, last time that happened I’d got 1.7.1 but just said there was nothing.

 

[coolshades]

I gave my car in to the dealer for some minor work. In the job order they asked me to sign off, there a was something about battery connector weld.

I asked the receptionist if it was about the HVB issue and she didn’t know but said it probably was.

I was busy later on and didn’t follow up … but have hardware fixes come for this problem?

 

[Tony.T]

I gave my car in to the dealer for some minor work. In the job order they asked me to sign off, there a was something about battery connector weld.

I asked the receptionist if it was about the HVB issue and she didn’t know but said it probably was.

I was busy later on and didn’t follow up … but have hardware fixes come for this problem?

I believe it's a software tweak. I haven't heard anything official but I think my car will be involved as it was built mid June '21

 

[coolshades]

I believe it's a software tweak. I haven't heard anything official but I think my car will be involved as it was built mid June '21

Lots of discussion on this in the US and general threads. Looks like there is some hardware involved as well.

 

[portlandg]

Being an early adopter has it's disadvantages. You usually get more problems arising having used the car for a while which then aids the next generation cars. You are a bit of a guinea pig while the OEM gets their heads round the new tech. Fortunately, so far, I don't seem to have had as many "snags" as others on here. However, being an early adopter does have some advantages as well. Ford have just upped their prices again this morning and now my car is now £10,000 more than what I paid (£13,000 if you take the old PICG into account). Doing the math, there is NO way that I could afford to buy mine today. I know the cost of materials etc has gone up but I think they have made a grave error of judgement here.

 

[coolshades]

Being an early adopter has it's disadvantages. You usually get more problems arising having used the car for a while which then aids the next generation cars. You are a bit of a guinea pig while the OEM gets their heads round the new tech. Fortunately, so far, I don't seem to have had as many "snags" as others on here. However, being an early adopter does have some advantages as well. Ford have just upped their prices again this morning and now my car is now £10,000 more than what I paid (£13,000 if you take the old PICG into account). Doing the math, there is NO way that I could afford to buy mine today. I know the cost of materials etc has gone up but I think they have made a grave error of judgement here.

wow, mine went up by about 12k too! and if i am not wrong, these vehicles come with fewer features don't they? no kick-operated tailgate for instance.

i think at these Mach E prices the Ioniq 5 looks very attractive and now MachE is not far behind GV60 top spec price.

Model Y is way below these new prices.

i think Ford's doing a very good job of driving demand to competition

 

[SteveUk]

Being an early adopter has it's disadvantages. You usually get more problems arising having used the car for a while which then aids the next generation cars. You are a bit of a guinea pig while the OEM gets their heads round the new tech. Fortunately, so far, I don't seem to have had as many "snags" as others on here. However, being an early adopter does have some advantages as well. Ford have just upped their prices again this morning and now my car is now £10,000 more than what I paid (£13,000 if you take the old PICG into account). Doing the math, there is NO way that I could afford to buy mine today. I know the cost of materials etc has gone up but I think they have made a grave error of judgement here.

Wow! Again! Maybe our cars are elevating to a new market segment.

 

[SteveUk]

"but I think they have made a grave error of judgement here."
- why? They are milking the customers just like any other organisation.

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