UK Customers

[James III]

Thanks Tony,
Ford Secure was what I referred to , but last time I looked into it, it was not available. Ikenna from FPC has recently been trying to see how much interest there is for it..
Secure Alert is a waste of time. I thought it’d only ne helpful on a ferry run when I unlock my mme by FP app once car deck is locked off. But soon out of port mobile coverage is gone, so it’s not worthwhile.
Ford Secure on other hand should allow tracker discount on Insurance!

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[Wonky_Donkey]

Ford Secure is now active on my car and I have some new buttons and screens in the FordPass app…. (click the images to enlarge)

 

[James III]

Thanks Tony,
Thats a bit more impressive & worth while especially when travelling. Also 301 mls to empty at 87% ?.
Then again I’m in 21 AWD ER w 88Kw

 

[James III]

I just checked and sadly it doesn’t seem the Ford Secure subscription offer is available in my FO app & account. Just Blue Oval Ionity and BP Pulse.

 

[Wonky_Donkey]

I just checked and sadly it doesn’t seem the Ford Secure subscription offer is available in my FO app & account. Just Blue Oval Ionity and BP Pulse.

I think it’s dependent on the version of SYNC the car is running. I need to check with some of my v22228 Rev539 buddies to see if they have it available on their 2021 or 2022 models.

 

[James III]

MY21 AWD EXT. Currently it shows OTA 22-PU0706-SCH-POPA, Sync4 Ver. 22177 Ver 473
One day I hope to 3.5.2.1 that was told by FPC in Feb was due by my VIN. UKBEV ran my VIN a week ago saying it was up to date and no OTA due. - Thanks again Tony

 

[Mopey]

Ford secure looks like a great addition. I would certainly change my Fordpass app password to something unique and difficult, though. If someone hacks your Fordpass, you could find yourself laying facedown on the roadway with handcuffs on.

 

[portlandg]

So just to give a bit of context regarding the UK removal of the SecuriAlert feature on 1st June 23 and the already available “Ford Secure” - they are slightly different products although they were envisaged to work together.

Not even Ford are daft enough to take something away and then magically reintroduce the same thing as a chargeable item. ?

SecuriAlert only sent you a notification of a door, rear hatch, or frunk opening event when enabled.

Ford Secure has the following….

Pre-theft alerts
Stolen Vehicle Services is your vehicle’s 24-hour personal security guard. You’ll receive a notification if it detects that someone accesses your vehicle, attempts to tow it or tampers with it in any way.

Vehicle tracking
If a pre-theft alert is triggered, Stolen Vehicle Services will put your vehicle into ‘tracking mode’. This enables us to track its location and work with the police to recover it for you. Notifications from FordPass keep you informed of the recovery process. These include letting you know when your vehicle has been located, and if it has been recovered.

Vehicle recovery
Our Stolen Vehicle Services call centre is open 24/7. They can pinpoint your vehicle and pass its location on to the police to help them recover your vehicle. This even applies if your vehicle has been moved across borders into another country.

Keeping your vehicle connected
By keeping your vehicle connected in the event of theft, it means that we can continue to track its location. We have therefore taken some extra steps to ensure that only the authorized user can override the vehicle’s connectivity settings. Only by triggering a reset via the FordPass app, followed by the in-vehicle acceptance, will this provide the required two-factor authentication to change the vehicle’s connectivity settings, keeping you in control.

Keep track of your car
Location Alert* help you stay on top of how your vehicle’s being used. Select a location, such as your home or office, and then create a customised digital fence around it. You will receive notifications whenever your vehicle leaves this pre-set area, so you’ll always be in the know of your vehicle’s whereabouts even when lending it to family or friends. You can mute or turn off the notifications at any time.

Vehicle neighbourhood watch
Neighbourhood Alert* lets your Ford and other Ford vehicles in the area watch out for each other. If a nearby Ford vehicle receives an alarm notification, SecuriAlert or Ford Secure alert, you will also be notified, so that you can keep an eye on your vehicle and be informed of what is happening in the area.
*Neighbourhood Alert will be available in 2023; It will be added to you Ford Secure bundle via a FordPass app update.


So you are getting more for the money - but whether anyone will actually subscribe to it I don’t know.

I’ve just activated it on my vehicle to see how much it’s actually going to cost after the 90 day free trial.

I don't think it is available (yet) for early models like mine. I still have NO details on FP app or my Ford account.
Well explained, as usual. Even my dealer didn't have that much detail. I'll let him have this when I get back from holiday. Thanks for info.

 

[portlandg]

So just to give a bit of context regarding the UK removal of the SecuriAlert feature on 1st June 23 and the already available “Ford Secure” - they are slightly different products although they were envisaged to work together.

Not even Ford are daft enough to take something away and then magically reintroduce the same thing as a chargeable item. ?

SecuriAlert only sent you a notification of a door, rear hatch, or frunk opening event when enabled.

Ford Secure has the following….

Pre-theft alerts
Stolen Vehicle Services is your vehicle’s 24-hour personal security guard. You’ll receive a notification if it detects that someone accesses your vehicle, attempts to tow it or tampers with it in any way.

Vehicle tracking
If a pre-theft alert is triggered, Stolen Vehicle Services will put your vehicle into ‘tracking mode’. This enables us to track its location and work with the police to recover it for you. Notifications from FordPass keep you informed of the recovery process. These include letting you know when your vehicle has been located, and if it has been recovered.

Vehicle recovery
Our Stolen Vehicle Services call centre is open 24/7. They can pinpoint your vehicle and pass its location on to the police to help them recover your vehicle. This even applies if your vehicle has been moved across borders into another country.

Keeping your vehicle connected
By keeping your vehicle connected in the event of theft, it means that we can continue to track its location. We have therefore taken some extra steps to ensure that only the authorized user can override the vehicle’s connectivity settings. Only by triggering a reset via the FordPass app, followed by the in-vehicle acceptance, will this provide the required two-factor authentication to change the vehicle’s connectivity settings, keeping you in control.

Keep track of your car
Location Alert* help you stay on top of how your vehicle’s being used. Select a location, such as your home or office, and then create a customised digital fence around it. You will receive notifications whenever your vehicle leaves this pre-set area, so you’ll always be in the know of your vehicle’s whereabouts even when lending it to family or friends. You can mute or turn off the notifications at any time.

Vehicle neighbourhood watch
Neighbourhood Alert* lets your Ford and other Ford vehicles in the area watch out for each other. If a nearby Ford vehicle receives an alarm notification, SecuriAlert or Ford Secure alert, you will also be notified, so that you can keep an eye on your vehicle and be informed of what is happening in the area.
*Neighbourhood Alert will be available in 2023; It will be added to you Ford Secure bundle via a FordPass app update.


So you are getting more for the money - but whether anyone will actually subscribe to it I don’t know.

I’ve just activated it on my vehicle to see how much it’s actually going to cost after the 90 day free trial.

I don't think it is available (yet) for early models like mine. I still have NO details on FP app or my Ford account.
Well explained, as usual. Even my dealer didn't have that much detail. I'll let him have this when I get back from holiday. Thanks for info.

 

[TomW]

Apologies if this has been done to death …. But…. I have the standard range (2021) mach E whose rear tyres are due a change soon. Any recommendations for tyres?

TIA

 

[portlandg]

Apologies if this has been done to death …. But…. I have the standard range (2021) mach E whose rear tyres are due a change soon. Any recommendations for tyres?

TIA

I have just changed my rears (RWD ER) last week and went for the same as supplied. Drove to Gatwick yesterday and notice the difference in road noise from old to new.

 

[Teslaeata]

Apologies if this has been done to death …. But…. I have the standard range (2021) mach E whose rear tyres are due a change soon. Any recommendations for tyres?

TIA

Mich Cross Climate 2. Far better grip than the standard Conti summer tyres I find with no detriment to noise. Recently had a full new set.

 

[Dunc999]

Got a charge rate question - plugged in this morning at home, and ticking along at 7kw but it has suddenly dropped to 1kwh, do you think that's the Zappi not being able to draw from the grid (maybe peak hours?) or the car throttling it?

 

[Teslaeata]

Got a charge rate question - plugged in this morning at home, and ticking along at 7kw but it has suddenly dropped to 1kwh, do you think that's the Zappi not being able to draw from the grid (maybe peak hours?) or the car throttling it?

There’s a lot going on that affects current draw, there’s battery charge level, heat, cold, and charge point conditions to name but a few, you can over think……….I think!

 

[Mercury8]

Got a charge rate question - plugged in this morning at home, and ticking along at 7kw but it has suddenly dropped to 1kwh, do you think that's the Zappi not being able to draw from the grid (maybe peak hours?) or the car throttling it?

There are a lot of variables but I’ve only really saw it go that low when the car is up near 100% on the rare occasions I charge that high.
Other than that it sits at 7kw.

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