UK Customers

[Wonky_Donkey]

Not mine

It’s incredibly buggy, my pre-order deposit keeps disappearing, and the trade in values are appalling. They just offered me £9k for my car that’s worth at least £18,000

Am now proceeding without trade-in so it seems.

This is not a quick process by a long way!

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[portlandg]

It’s incredibly buggy, my pre-order deposit keeps disappearing, and the trade in values are appalling. They just offered me £9k for my car that’s worth at least £18,000

Am now proceeding without trade-in so it seems.

This is not a quick process by a long way!

Likewise. Wasnt happy with my trade in value either. I will see what the dealer will offer me.
My vista page says delivery w/e 13/3/21. Order form said April 21. Not impressed. Finance application wouldnt go through. Total pot mess

 

[Patches]

Order complete for me, FE AWD ER, Rapid Red, although states 20-23 weeks delivery. I pre-ordered over a year ago, same day as the Nov 2019 launch.

 

[Markyj]

[

Likewise. Wasnt happy with my trade in value either. I will see what the dealer will offer me.
My vista page says delivery w/e 13/3/21. Order form said April 21. Not impressed. Finance application wouldnt go through. Total pot mess

not seeing option to change Alloys either? Anyone been able to amend those in their order??!!

 

[portlandg]

[

not seeing option to change Alloys either? Anyone been able to amend those in their order??!!

I think you will find that that is a dealer fitted option and not factory. Need to speak to your dealer

 

[portlandg]

Just had another look at my order and it says 14 - 16 weeks which is mid march. That's more like it

 

[bazzac]

My order page is just stuck - with the hovering fading ford logo that you get when the page is trying to load.

 

[Wonky_Donkey]

My order page is just stuck - with the hovering fading ford logo that you get when the page is trying to load.

I had to quit my order a couple of times because it started doing stupid things. You may have to hit the old refresh button.

Just had another look at my order and it says 14 - 16 weeks which is mid march. That's more like it

Mine's the same...

 

[Patches]

Order complete for me, FE AWD ER, Rapid Red, although states 20-23 weeks delivery. I pre-ordered over a year ago, same day as the Nov 2019 launch.

I looked again but still showing 20-23 weeks delivery (May 2020), so much for pre-ordering a First Edition AWD ER on 18/11/2019! Looks like the batch of 30 production is true and everyone else will be get theirs ahead of me.

 

[SteveUk]

what happens if you select finance and get refused?

 

[Markyj]

I think you will find that that is a dealer fitted option and not factory. Need to speak to your dealer

Dealer options are listed though. Just no alloys..... ?

 

[Bill Schaeffer]

The online purchase doesn't seem to work past the initial pages using Safari but works fine on Google Chrome

 

[Rod m]

Not received my email yet to convert my order
Pre ordered back in November 2019?

 

[Wonky_Donkey]

The online purchase doesn't seem to work past the initial pages using Safari but works fine on Google Chrome

I had to switch from Safari to Firefox as I just got a blank screen when I tried to checkout

 

[Wonky_Donkey]

Not received my email yet to convert my order
Pre ordered back in November 2019?

Don't get upset - none of us have received an email to convert yet.

We've just been keeping an opportunistic eye on the Ford website. Go to https://www.ford.co.uk/dashboard#/ and you can take it forward from there ?

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