- First Name
- Chris
- Joined
- Aug 10, 2021
- Threads
- 6
- Messages
- 134
- Reaction score
- 98
- Location
- Charlotte Area
- Vehicles
- Mach-E Premium Space White
- Banned
- #16
Sorry you are dealing with this issue. My MME is in the shop right now for 2 out of the 3 issues (no turtle, but everything else including app messages):
“Service vehicle soon” with
* turtle icon
* red exclamation car
* wrench.
FordApp says:
I) Powertrain malfunction / Reduced Power”
ii) “High Voltage Battery Warning”
Unfortunately, they have updated all of the software and now have tech's flying in this week to test the batteries and see what needs replaced. I have seen the battery replacements happening with others that have had this issue.
Questions and Info that may help:
Can you confirm what your build date is? (It is on the bottom right of your window sticker under the MSRP total (I think).
@zvez provided me this link to corporate contacts - link. I emailed Elena Ford and Brad Brownell and have had calls from Ford's executive office trying to help get this issue resolved.
Let me know if I can help in any way.
“Service vehicle soon” with
*
* red exclamation car
* wrench.
FordApp says:
I) Powertrain malfunction / Reduced Power”
ii) “High Voltage Battery Warning”
Unfortunately, they have updated all of the software and now have tech's flying in this week to test the batteries and see what needs replaced. I have seen the battery replacements happening with others that have had this issue.
Questions and Info that may help:
Can you confirm what your build date is? (It is on the bottom right of your window sticker under the MSRP total (I think).
@zvez provided me this link to corporate contacts - link. I emailed Elena Ford and Brad Brownell and have had calls from Ford's executive office trying to help get this issue resolved.
Let me know if I can help in any way.
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