join me in filing a NHTSA complaint on the HVBJB to get a better recall than 22s41

[dtbaker61]

I do not believe a software-only recall will address the HVBJB issues; and the current Ford recall 22s41 does not include remove/replacement with the new HVBJB which we as a group know has 'beefier hardware'. I am going to file a complaint to encourage the inclusion of the hardware in the recall.... and I would like to invite ALL Mach-e owners to do the same.

Filing an official complaint is the only way I can think of for us to push for the new hardware to be installed in a managed Recall rather than possible accidents or safety issues being stranded somewhere far from home or in bad weather, Emergency tows, untrained Dealers and/or being without your car for weeks.

PLEASE TAKE 5 MINUTES AND FILE A COMPLAINT WITH NHTSA
========================================

Here's what I am doing:

- go to https://www.nhtsa.gov/report-a-safety-problem#vehicle/vehicle-information

- plug in your VIN , continue

- review information on page, scroll to bottom and click 'NEXT'

- select 'problem parts'. I would suggest:
electrical
fuel propulsion
steering
or brakes
.... you can only pick three.

- for those of you who have HAD an actual incident, write your personal experience and how if affected your safety. Myself, I am going to write about the potential safety risks that will not be addressed fully with a software fix.... especially since current condition of my original HVBJB is unknown and could fail at any moment. This is what I am writing, which you can borrow and edit as you wish.

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components.​

​

My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle.​

​

I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.​

I am using my build date as date of 'incident' since this is a design flaw from day 1

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[RickMachE]

I'd suggest you reference this instead - NHTSA Campaign Number: 22V412000

 

[dtbaker61]

I'd suggest you reference this instead - NHTSA Campaign Number: 22V412000

I found the letter from DOT to Ford.... but it references only Ford's 22s41, which is software patch to enable them to continue to build and ship. It makes NO reference to the new HVBJB which is available as part of the recall.

....I'm just trying to get more of us to actually file a complaint in hopes that the recall is expanded to include HVBJB remove/replacement.

I think I may forward a copy of my complaint now that it is filed, directly to the Ford Motor Company's contact for this recall who is DeMara Magruder who may be reached by email at [email protected]

 

[RickMachE]

what is it? where is it?

....I'm just trying to get more of us to actually file a complaint in hopes that the recall is expanded to include HVBJB remove/replacement.

You're putting in the Ford recall number. I gave you the NHTSA number...

 

[dtbaker61]

You're putting in the Ford recall number. I gave you the NHTSA number...

ok, I have sent a followup email to Demara Magruder at the DOT so ask if there is anything else 49k Mache owners can do to encourage a real recall requiring remove/replace of the HVBJB.

 

[ChuckA]

I’m not joining the complaint.

The replacement parts are not presently available. Ford is doing what they can to mitigate the problem until the fix is available.

What do you expect Ford to do, recommend that all MME’s be taken off the road? I’m not parking my car.

 

[generaltso]

I'm not sure that filing a complaint with NHTSA for a problem with your car that you haven't actually had is the right course of action. But I understand the frustation, so good luck.

 

[DevSecOps]

The replacement parts are not presently available.

Why would you even make this claim??? Last I checked, the local parts depot where I am, in Sacramento, has hundreds of them.

 

[dml105]

Why would you even make this claim??? Last I checked, the local parts depot where I am, in Sacramento, has hundreds of them.

Even if so, what is the capacity to actually put them in cars?

 

[DevSecOps]

Even if so, what is the capacity to actually put them in cars?

What's your argument? My comment is about the availability of the parts, which are available. I have no idea what each dealers schedule looks like in the entire world.

 

[ChuckA]

Why would you even make this claim??? Last I checked, the local parts depot where I am, in Sacramento, has hundreds of them.

If it was available the dealer would have installed it last week when I had 22S41 done. Hundreds is not 50,000. How many of these have been installed to solve this problem?
Maybe these are the old design?
Maybe the dealers need training?

 

[DevSecOps]

If it was available the dealer would have installed it last week when I had 22S41 done. Hundreds is not 50,000. How many of these have been installed to solve this problem? Maybe these are the old design?

22S41 doesn't have anything to do with replacing the HVBJB. I think you have some facts confused. The part that I checked on was the latest revision(s) of the HVBJB. The old (1st version) isn't even available anymore and cannot be obtained.

Additionally, these parts are going into all new cars meaning they have, likely, thousands of them throughout the US/Mexico. They can't build a car without them.

 

[generaltso]

If it was available the dealer would have installed it last week when I had 22S41 done.

Have you read the recall? Despite what we all would like, there is no instruction to replace the HVBJB when updating the software.

 

[scoopman]

I’m not joining the complaint.

The replacement parts are not presently available. Ford is doing what they can to mitigate the problem until the fix is available.

What do you expect Ford to do, recommend that all MME’s be taken off the road? I’m not parking my car.

I got one delivered in a day to a dealer.

 

[AKgrampy]

I wish they would replace the part but, unless I am reading things wrong, there is no longer a safety issue based on the fact that the few who have the event have been able to drive. I just do not understand why Ford would want to take the PR hit taking place to their “flagship” EV. I guess money may be driving it. I wonder how many of the 50,000 owners are aware or even care about the issue. If I were not on the forum I would know nothing yet about the recall and most likely would have been fine when I got the letter and the OTA took place. To be clear I agree that we should get the new part but I suspect most people do not care or are unaware.

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