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Drea89

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3 Jun '21 build date, Job 1 car.

Here's the list of available updates:
WF0TK1E72MMA31784-12-Sep-22.png


On the 6th they updated the PCM, BECM, SOBDMC, SOBDM, CCM, CMR, PSCM, IPMA....but for some mysterious reason (they got tired?) they skipped the IPC which is normally updated when all the other cruise control related modules are updated.

On the 7th they updated the GFM (generic function module controls Frunk latch)....and if they had updated the BCM then you would now be able to open your Frunk with the door keypad or your remote fob if you have a fob with a Frunk button.

So two strange things to leave un-programmed, the IPC and BCM.

Your OBCC was not updated as it didn't have an update available to program.

Mike
Hi Mike thank you so much!

i'm glad is not just placebo the fact that the car feels different when in cruise control,
since the car is still at the dealer for the windshield recall i'll tell them to do IPC and BCM at least,

cheers, Andrea
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stanyer7

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Hi Mike, if you don't mind, would you be able to check WF0TR1RM8NMA20964 for me? Received yesterday, showed outstanding recall for HV Contactor Welding, which then disappeared after I tried (and failed) to book in at a dealer.. Seems odd that it just disappeared, I may well be wrong but thought this was a recall that needed to be applied by the dealer? And also, from what I've seen previously, if an update is applied OTA, it would normally show that on the infotainment screen when getting back in the car?

Cheers!
 

Mike G

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Hi Mike, if you don't mind, would you be able to check WF0TR1RM8NMA20964 for me? Received yesterday, showed outstanding recall for HV Contactor Welding, which then disappeared after I tried (and failed) to book in at a dealer.. Seems odd that it just disappeared, I may well be wrong but thought this was a recall that needed to be applied by the dealer? And also, from what I've seen previously, if an update is applied OTA, it would normally show that on the infotainment screen when getting back in the car?

Cheers!
6 Apr '22 build date.

It would appear that either your 22S41 recall was done by an OTA or the software was applied at the plant. Some OTAs don't show the notes for very long.

Here's the currently available updates:
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others WF0TR1RM8NMA20964-13-Sep-22


I would recommend you ask for the OBCC to be updated to avoid charging errors. You're about 3 versions behind on that one.

And check to see if your iPhone is charging properly or just getting very warm. If so that's what the WACM update is for. (no OTA for this)

If you're experiencing insufficient cabin heat or a fogged windscreen at times...that's the HVAC update. (no OTA for this)
 


stanyer7

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6 Apr '22 build date.

It would appear that either your 22S41 recall was done by an OTA or the software was applied at the plant. Some OTAs don't show the notes for very long.

Here's the currently available updates:
WF0TR1RM8NMA20964-13-Sep-22.png


I would recommend you ask for the OBCC to be updated to avoid charging errors. You're about 3 versions behind on that one.

And check to see if your iPhone is charging properly or just getting very warm. If so that's what the WACM update is for. (no OTA for this)

If you're experiencing insufficient cabin heat or a fogged windscreen at times...that's the HVAC update. (no OTA for this)
Thanks for having a look at that, I think you've just solved two things for me ??

I noticed straight away when I took it for the first drive yesterday that the windscreen kept fogging up, was trying different settings e.g. recirculation, cold, hot, ac on, ac off, windows down and up, it kept doing it.

And then today I had my phone (Samsung S22) on charge for half an hour and when I took it off it was burning hot..

I think the only other thing (so far - about 120 miles in..) I've noticed is when I'm listening to DAB, it will constantly pop a dialog at the top of the screen which just has the station name, disappears affer a couple seconds but will happen a few times in a row.

Other than that it's a really nice car and nice drive!
 

rhougey

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1 Feb '21 build date, Job 1 car.

Here's the list of available updates:
3FMTK3R71MMA10284-29-Aug-22.webp


What we're looking at here is a bunch of module updates that are funded to be updated under Customer Satisfaction Program 21P22 (attached).

As well as some updates that would be covered under warranty as a correction for a customer concern. Those specifically would be the DSP, WACM, HVAC, and the DSM.

The GWM is the gateway module which is the network controller for all the other modules and whenever it appears in the list it needs to be updated before attempting to update any other module as a general rule. As you can see they still have not updated that one yet.

Below are the days that your car's VIN shows activity.

On the 15th your VIN was input for the tech to do research and read up on various TSBs and things like the glass recalls, etc but did no programming.

On the 18th they connected up to the car and ran a self test which showed some errors in modules like the APIM (Sync) and BCM (Body controller) and the driver's camera module (really common error), along with an OBCC error (charging system), etc. None of this is critical. No programming work took place however.

On the 26th your VIN was input for the tech to do research on a variety of issues and concerns but no programming was actually done. I've included a screenshot of what this activity looks like. Basically a lot of reading.
3FMTK3R71MMA10284-29-Aug-22work.webp


And finally on the 27th a couple of connections in the afternoon to check the car's DTCs and stuff using the Professional Technician System (PTS) dashboard screens...but again no programming work.

Now I assume from what I've read, and it is only an assumption, that your car was in for the glass recall(s).

I've seen no evidence that any work was done or even attempted that would indicate a replacement of the IPMA was the sticking point here. In fact I've seen no evidence of any programming of any modules whatsoever from the 15th onward.

You are entitled to have CSP 21P22 finished, and judging by the list above they haven't done that. So I would have that discussion before you're called to come pick the car up. In fact if it was me I'd want to know why every one of the modules in that list hasn't been done yet given the time they've had with your car.

Best,

Mike
Hey Mike,
Thank you again for all you are doing to help us all out.
After having the car for 4-1/2 weeks now, the service department is about to return the car to me. I had a few different concerns and it turns out most were apparently related to camera, radar, pre-collision assist, cruise control systems, and all interrelated. Also faulting factory charge cord, wireless phone charger not working, and HVAC not holding settings. They say they have replaced the Image Processing Module (I don’t know which IPMA or IPMB), as well as a bunch of programming, which was supposed to include the 21P22 CSP. The glass recall was not what it was in for. Could you please run my VIN again? I’ve asked them for an emailed preliminary copy of the work completed and the tech notes before I come for the car, but have not received that yet. If there is any incomplete work, I want to deal with it before going to get the car.
VIN 3FMTK3R71MMA10284
Thank you again.
Rich
 
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carbonizedbrett

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I've gotten a bunch of OTA updates (2.8.1/2.8.2/2.8.3, "22S41 & 22S29", 22-PU0707-SCH-POPB) since I last asked and I was wondering how I'm doing overall. I still haven't gone to the dealer for 21P22.

22S41 went away in ETIS recently but it's still showing 21G01 (in addition to 21P22) even though I thought that 2.8.x (and 22-PU0707-SCH-POPB?) was supposed to cover that? I have working BlueCruise on my Job 1. <shrug>

3FMTK3SU0MMA27089

Thank you!
 

C Hill

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Would you do this look up for an undelivered vehicle so you know what needs to be done before you leave the dealership on delivery day?

If yes, would you mind doing a lookup on my MME

Shipped
Estimated Delivery 10/6/2022 - 10/12/2022


3FMTK3RM3NMA43133

TYVM!
 

Mike G

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Hey Mike,
Thank you again for all you are doing to help us all out.
After having the car for 4-1/2 weeks now, the service department is about to return the car to me. I had a few different concerns and it turns out most were apparently related to camera, radar, pre-collision assist, cruise control systems, and all interrelated. Also faulting factory charge cord, wireless phone charger not working, and HVAC not holding settings. They say they have replaced the Image Processing Module (I don’t know which IPMA or IPMB), as well as a bunch of programming, which was supposed to include the 21P22 CSP. The glass recall was not what it was in for. Could you please run my VIN again? I’ve asked them for an emailed preliminary copy of the work completed and the tech notes before I come for the car, but have not received that yet. If there is any incomplete work, I want to deal with it before going to get the car.
VIN 3FMTK3R71MMA10284
Thank you again.
Rich
Well it's good you caught me....

Here's a question...who does CSP 21P22 and does all the door modules....except one.

Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK3R71MMA10284-14-Sep-22


And they haven't done that HVAC update either . Ask them to check your "Connected Vehicle" dashboard in PTS for any DTCs related to the gearshift module as well. I bet there are some.
 

Mike G

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Would you do this look up for an undelivered vehicle so you know what needs to be done before you leave the dealership on delivery day?

If yes, would you mind doing a lookup on my MME

Shipped
Estimated Delivery 10/6/2022 - 10/12/2022


3FMTK3RM3NMA43133

TYVM!
25 Aug '22 build date.

Not even delivered and already you have a BCM (body controller) update available.
 

rhougey

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Well it's good you caught me....

Here's a question...who does CSP 21P22 and does all the door modules....except one.

3FMTK3R71MMA10284-14-Sep-22.png


And they haven't done that HVAC update either . Ask them to check your "Connected Vehicle" dashboard in PTS for any DTCs related to the gearshift module as well. I bet there are some.
Thank you very much, Mike.
I will be sure to be assertive on those issues. I sure hope whatever all they’ve done fixes the adaptive cruise/pre-collision system problems. Some other folks are having to go back multiple times. Incidentally, I noticed yesterday that you have addressed in another thread one of my complaints: while on adaptive cruise (not intelligent or Blue), the vehicle has been braking hard when approaching a vehicle in an adjacent lane (I guess usually a truck), but it only started doing that in June after more than a year of not doing it. I will plan to ask them if they checked the radar alignment.
Your help has been significant.
I can’t thank you enough.
 

C Hill

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25 Aug '22 build date.

Not even delivered and already you have a BCM (body controller) update available.
25 Aug '22 build date.

Not even delivered and already you have a BCM (body controller) update available.
Thanks. I'll be sure to ask about it.
 

WildBillTV

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Is anyone able to check my vin? I just got my car back from the dealership and they said they did all available updates for blues cruise and the recalls but I don't know how to tell if it’s actually done. My software update screen looks exactly the same as before I took the car in.

3FMTK3SU4MMA03684
 

Mike G

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Is anyone able to check my vin? I just got my car back from the dealership and they said they did all available updates for blues cruise and the recalls but I don't know how to tell if it’s actually done. My software update screen looks exactly the same as before I took the car in.

3FMTK3SU4MMA03684
4 Jan '21 build date, Job 1 car.

You may have heard the blues song, Born Under a Bad Sign by Albert King. There's a line in there that goes "If it wasn't for bad luck, I wouldn't have no luck at all..".

Your dealer tech did in fact do the 22S41 related module updates yesterday the 14th. As well as some other updates (see the session log below).
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK3SU4MMA03684-15-Sep-22work


"But that's good news!" you say... No that's bad news...

Cause a complete set of newer updates came out literally while you were sleeping last night for all those same recall related modules.....(I'm going to go out and apply them shortly to my car).

Here's the list of updates showing as available this morning for your car:
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK3SU4MMA03684-15-Sep-22


The other thing is...if you were thinking they were going to finish off your BlueCruise programming I don't think that happened. If it had you wouldn't still have that CCM, CMR, and IPMA showing in the list.

Mike
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