Post here if you have an active FDRS account and are willing to look up info for others

Raybdc97

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Vin 3FMTK3SU8MMA08788

Well I can't wait anymore, and the lack of communication from Diamond Ford in Lancaster is terrible... I have to pick up my car today.

Mike could you tell me if there has been any activity on my vehicle this week? From Monday on?
And what updates are left dangling?

My best,
Ray
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Mike G

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Vin 3FMTK3SU8MMA08788

Well I can't wait anymore, and the lack of communication from Diamond Ford in Lancaster is terrible... I have to pick up my car today.

Mike could you tell me if there has been any activity on my vehicle this week? From Monday on?
And what updates are left dangling?

My best,
Ray
Looks like they cleared out the list.
 

Mike G

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Raybdc97

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Looks like they cleared out the list.
Ummm....confused?
What list?
You mean they finished with all the updates?
Or they cleared the logs of what they have been doing?

Thanks Mike,
My best
Doc Ray
 


Mike G

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Ummm....confused?
What list?
You mean they finished with all the updates?
Or they cleared the logs of what they have been doing?

Thanks Mike,
My best
Doc Ray
Yup. No updates left to do according to FDRS.
 

Flyinillini

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Hi All

I had my car in for HVBJB replacement a couple months ago. Car was driving great…went out of town for a few weeks for work. After I came back the car has been nonstop glitchy the last week. I got a rash of OTAs over the past week and I chalked it up to that.

Issues like departure times won’t work..regardless of setting in the app or in the car. Car charged to 100% even though set to 80%. Got a message twice saying speed sign recognition adaptive cruise control unavailable. Got a message saying the driver monitor camera was blocked when it wasn’t. CarPlay wouldn’t work. Somehow had my phone listed twice in the system.

Today it wouldn’t recognize my profile and wouldn’t let me select it. Got home tonight and now it’s giving me the red circle of death and won’t charge the car. When I turn it on it says “Service Vehicle Soon” with the orange wrench. Would really appreciate it if someone would be willing to see if any codes are being thrown.
 

Ford Motor Company

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Hi All

I had my car in for HVBJB replacement a couple months ago. Car was driving great…went out of town for a few weeks for work. After I came back the car has been nonstop glitchy the last week. I got a rash of OTAs over the past week and I chalked it up to that.

Issues like departure times won’t work..regardless of setting in the app or in the car. Car charged to 100% even though set to 80%. Got a message twice saying speed sign recognition adaptive cruise control unavailable. Got a message saying the driver monitor camera was blocked when it wasn’t. CarPlay wouldn’t work. Somehow had my phone listed twice in the system.

Today it wouldn’t recognize my profile and wouldn’t let me select it. Got home tonight and now it’s giving me the red circle of death and won’t charge the car. When I turn it on it says “Service Vehicle Soon” with the orange wrench. Would really appreciate it if someone would be willing to see if any codes are being thrown.
Hi there! Would you send us a private message with your VIN and dealership name and location? I’d like to look into this concern on my end.
 

Mike G

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Hi All

I had my car in for HVBJB replacement a couple months ago. Car was driving great…went out of town for a few weeks for work. After I came back the car has been nonstop glitchy the last week. I got a rash of OTAs over the past week and I chalked it up to that.

Issues like departure times won’t work..regardless of setting in the app or in the car. Car charged to 100% even though set to 80%. Got a message twice saying speed sign recognition adaptive cruise control unavailable. Got a message saying the driver monitor camera was blocked when it wasn’t. CarPlay wouldn’t work. Somehow had my phone listed twice in the system.

Today it wouldn’t recognize my profile and wouldn’t let me select it. Got home tonight and now it’s giving me the red circle of death and won’t charge the car. When I turn it on it says “Service Vehicle Soon” with the orange wrench. Would really appreciate it if someone would be willing to see if any codes are being thrown.
I provided some tips in my DM to you but you also may want to call your dealership's service advisor and ask that they pull up your VIN in the PTS "Connected Vehicle dashboard".

They can see exactly what your car is reporting in near-real time. That might save you some time trying to figure out what's going on.
 

Mark H

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Could you please check on my VIN 3FMTK4SE5MME02361 that was recently serviced for this recall?
 

Mike G

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Could you please check on my VIN 3FMTK4SE5MME02361 that was recently serviced for this recall?
Mark;

Good morning and welcome to the forum!

I'm showing a build date of 24 Sep '21, a Job 2 car (GT).

Your car was updated for the 22S41 recall-related revisions (for the PCM, BECM, SOBDM, SOBDMB, and SOBDMC modules) and apparently you may have requested that they perform the updates consistent with the list in CSP 21P22 at the same time. If that's the case they missed some.

Here's the list of available updates as of today:
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK4SE5MME02361-9-Dec-22


On the 14th of Nov when the tech was doing the updates the CSP 21P22 instructions were clearly referenced by the tech in the system (all the lookup calls that say "PTS : FSA 21P22") so why the OBCC and RFA updates didn't get done I don't know since they are part of the CSP 21P22 update. There is a session log entry for the 15th of Nov as you'll see below, but no programming took place on that date-info lookup only.
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK4SE5MME02361-9-Dec-22Work1


But to your original question...yes your recall was performed...but there are newer revisions for some of those same modules out there since your last visit.

Mike
 

bfleischer

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Hi Mike, thanks for sending the report on my vehicle a while back - I printed it out and gave it to the techs at the dealership when I brought it in - told them to update these! Do you mind running my VIN again to see what it looks like now? While my PAK now works a lot better, my wireless Car Play is broken :(

3FMTK3SU2MMA61096

Thanks!
Bill
 

Mike G

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Hi Mike, thanks for sending the report on my vehicle a while back - I printed it out and gave it to the techs at the dealership when I brought it in - told them to update these! Do you mind running my VIN again to see what it looks like now? While my PAK now works a lot better, my wireless Car Play is broken :(

3FMTK3SU2MMA61096

Thanks!
Bill
Well on the 25th of Nov they did a bunch of updates...likely they emptied your entire available list at the time.

But now it's Dec and a few have crept back in since then.
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK3SU2MMA61096-9-Dec-22


I know the PCM and SOBDM only showed up in the last couple of weeks and they're tweaks to a couple of powertrain modules....and as for the GSM, you are currently on rev. "-AG" and this new one would take you to "-AH". I think it's designed to reduce the number of errors (DTCs) that many cars are showing with the GSM.

But that's all you've got showing right now.

Mike
 

bfleischer

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Well on the 25th of Nov they did a bunch of updates...likely they emptied your entire available list at the time.

But now it's Dec and a few have crept back in since then.
3FMTK3SU2MMA61096-9-Dec-22.png


I know the PCM and SOBDM only showed up in the last couple of weeks and they're tweaks to a couple of powertrain modules....and as for the GSM, you are currently on rev. "-AG" and this new one would take you to "-AH". I think it's designed to reduce the number of errors (DTCs) that many cars are showing with the GSM.

But that's all you've got showing right now.

Mike
Awesome, thanks so much; I guess they took care of the full list. Not sure why my Apple Car play no longer works correctly... will take a look at the forums on that issue. Thanks again!
 

HammerStar

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Hi again;

Thanks for your all of your assistance!! After no updates for all of my ownership period suddenly there have been daily updates this past week, however I am still unable to spin the volume knob to make climate control changes. Do you know which update is necessary to resolve?


Here is the VIN again thanks VIN 3FMTK3SU8NMA32171.
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