OTA Update Status Hidden in the Ford Website

[RickMachE]

Mine has:

DisplayOTAStatusReport: null
Error: null

no idea what that means.

Null means there is no data to display. Either you've never gotten an OTA, or it's been so long since you got one that the data has aged off Ford's server.

4.1.3 came fine for me, but no data in FordPass when I click on the notification, or via JSON, which shows the same "null". The only notes are in the car, check there. I don't know why the data isn't in all 3 locations.

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[benk016]

4.1.3 came fine for me, but no data in FordPass when I click on the notification, or via JSON, which shows the same "null". The only notes are in the car, check there. I don't know why the data isn't in all 3 locations.

Have you started getting the update successful notification in FordPass?

 

[RickMachE]

Have you started getting the update successful notification in FordPass?

Yes. With no data. Just says update is successful, can't click on it to get the info. And "You're rolling with the latest update" also produces a blank page, headed with "What's In This Update?" But the car had the info.

 

[Logal727]

Have you started getting the update successful notification in FordPass?

I think something changed on Ford backend and in car when it reports back an update status

 

[benk016]

Yes. With no data. Just says update is successful, can't click on it to get the info. And "You're rolling with the latest update" also produces a blank page, headed with "What's In This Update?" But the car had the info.

This is why you're not seeing anything in the JSON data. The JSON data is what fills in FordPass.

Mine is showing Null for a lot today, but also haven't had an OTA since October.

 

[Mach-Lee]

Yeah I’m seeing the same, the 4.1.3 release notes are missing in Ford’s backend. That affects all of these outlets.

 

[kennelh]

Yeah I’m seeing the same, the 4.1.3 release notes are missing in Ford’s backend. That affects all of these outlets.

The notes were missing in the app and the car, but if you look through the JSON you can find the URL to download it.

 

[CarGuy11]

What it shows today after it failed last week. Still didn't install and I did 2, 30min Ignition On & Off cycles in my driveway. Maybe it needs driven?

 

[kennelh]

What it shows today after it failed last week. Still didn't install and I did 2, 30min Ignition On & Off cycles in my driveway. Maybe it needs driven?

"artifact_retrieval_in_progress" means it's in the progress of downloading. It might take a while to do that, but it can do so while the car is off.

The older versions of the widget FAQ had my observations of the OTA aggregateStatus values.

 

[CarGuy11]

^^^ Thanks! I though car had to be on to download and it only installed when car is off. Any idea how big 4.1.2 is because its been downloading all day then and still not finished.

 

[Mach-Lee]

^^^ Thanks! I though car had to be on to download and it only installed when car is off. Any idea how big 4.1.2 is because its been downloading all day then and still not finished.

6.2745 Gigabytes

 

[acosmichippo]

6.2745 Gigabytes

no I think it's 1.21 gigobytes

 

[Old_Norm]

I was able to look at the data yesterday but just a blank data screen under Network with ota filter today. Either I'm doing something wrong or Ford changed the access..

 

[CarGuy11]

^^^Hit refresh

 

[danielcb]

No I’ve seen it multiple times, on inhibit updates. Basically what I think happens is the car checks in, sees that there is no status, so then it checks another link where the new update is waiting. We used to have access to a widget that showed us this status more easily and this was usually what happened, I honestly had forgot about it doing this because we can’t use that widget anymore.

You mean that this API makes a direct request to the car itself over the air ?? And the 500 response is due to the car not responding in time?

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