Post here if you have an active FDRS account and are willing to look up info for others

[gatomasgordo]

I have a '22 select at the dealership and want to make sure they take care of everything. Could someone with fdrs look up vin 3FMTK1RM9NMA14305 ? Thanks in advance for your help!

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[ucw]

Hi, can someone please check my car? 3FMTK3SU6MMA02312

After picking it up and adding it to FordPass, I saw that the recent update was unnumbered, and addressed 22S41 & 22S29, brake pedal feel, etc. I think I am a year behind on updates. I am stuck on SYNC 22177, revision 473, and don't have Blue Cruise and other updates. I turned on automatic updates but am not getting anything.

 

[raphael]

26 May '21 build date, Job 1 car.

Thanks mike for looking it up? Sadly still no APIM update here in europe, I think @Ford Motor Company already gave up on us ?

 

[skiingj]

After five weeks in the shop for rear hatch opening on its own, pano glass and front glass recall my MME was returned with door faults. The dealer told me Ford said to return the car broken. The service receipts do not list any troubleshooting for the door fault. I was wondering if someone could look up my VIN and see if anything is listed for the door fault. TIA 3FMTK3RMXMMA25081

 

[alockbox]

I think you're looking for this gateway in the list...that would solve your maps problem:

And tell them you're having PAAK problems and your windows get foggy and you are having errors when you connect to fast charge while you're at it...

Thank you Mike as always! I will beg the community to check again after they say “all” the updates are “done” since they’ve never once been honest. Thanks!

 

[Mike G]

I have a '22 select at the dealership and want to make sure they take care of everything. Could someone with fdrs look up vin 3FMTK1RM9NMA14305 ? Thanks in advance for your help!

They haven't done any programming so far (as of this morning).
Here's the list of available updates:

 

[Mike G]

Hi, can someone please check my car? 3FMTK3SU6MMA02312

After picking it up and adding it to FordPass, I saw that the recent update was unnumbered, and addressed 22S41 & 22S29, brake pedal feel, etc. I think I am a year behind on updates. I am stuck on SYNC 22177, revision 473, and don't have Blue Cruise and other updates. I turned on automatic updates but am not getting anything.

6 Nov '20 build date, early-ish Job 1 car.

Wow.

Here's the list of available updates:

You're right. Aside from having IPMA problems waaay back in January of last year this car hasn't really been touched. I recommend setting up an appointment to get BlueCruise programmed, and if they tell you they can't because Ford won't let them then I'd open a case with Ford to get this taken care of. Apparently the previous owner wasn't interested enough to enjoy their car as it was intended to be enjoyed, or they had issues with their service. Oh, and if you aren't getting updates...that's something that should be investigated *under warranty* as a fault.

 

[Mike G]

After five weeks in the shop for rear hatch opening on its own, pano glass and front glass recall my MME was returned with door faults. The dealer told me Ford said to return the car broken. The service receipts do not list any troubleshooting for the door fault. I was wondering if someone could look up my VIN and see if anything is listed for the door fault. TIA 3FMTK3RMXMMA25081

4 Apr '21 build date, Job 1 car.

So let me see if I have this straight...on the 18th of April following the glass work the tech connects FDRS up and while doing diagnostics that include the results of the Self Test (below) it's discovered that there are issues with the door modules.

But "somebody" at Ford said to return the car this way...even though there are door module updates in the list of available software:

Were you having door errors before going in to the shop?

Actually that doesn't really matter....they should have fixed whatever the problem was before giving you back the car, unless for some reason you told them you needed it back right away and couldn't wait?

 

[Knuckles39]

Thank you very much. I will look at this and maybe try a different dealer than I went to this time

If I take this to the dealer and tell them these modules need updating will they update them or does there have to be an issue with something not functioning properly in the car for them to do them. Only reason I’m asking is because I took it in once and they told me everything is up to date which clearly it is not

 

[Mike G]

If I take this to the dealer and tell them these modules need updating will they update them or does there have to be an issue with something not functioning properly in the car for them to do them. Only reason I’m asking is because I took it in once and they told me everything is up to date which clearly it is not

In some cases modules are updated when there is a customer concern. Like the RFA would get updated if you said you were having Bluetooth connectivity issues between your car and your phone (PAAK etc.). Or the DSM module would get updated if you complained that your driver's seat and mirror settings are not adjusting to the profile for the keyfob that's in use at the time. Like you get in with your keyfob in your pocket but the seats and mirrors either don't adjust, or adjust to a profile for another driver in your household.

Then there are other more generalized things like the fact that you're on an old version of Sync and you're not getting PowerUps like you're supposed to.

Simply telling you "You're up to date and there are no updates for you" at the service desk when your Sync (as an example) is on a version somewhere around 473 and the current revision is 713. That's a problem. And if you aren't getting OTAs then they need to diagnose why that is. Simply telling you that Ford isn't sending you updates and that's why you're not getting them is disingenuous.

You need to make an appointment and/or open a case with Ford to find out why you're car isn't getting OTAs and get it diagnosed and corrected under warranty. You may have a module (gateway, Sync, TCU) that may have corrupted data and that's why you're not getting updates. But they need to figure out what the problem is.

Here's the TSB for performing the module repair procedure to diagnose if you have a problem with corrupted data, and also the link to Tonesto's PowerUp page to use as a reference for PowerUps you haven't gotten so far.

 

[Mike G]

Thanks for your always- welcomed feedback! I’ll keep you posted on developments! Appreciate your knowledge………….. Bill P

That gateway did clear off the list and was replaced by an APIM (Sync) update. So that should be in the process or already have downloaded for you.

 

[Knuckles39]

In some cases modules are updated when there is a customer concern. Like the RFA would get updated if you said you were having Bluetooth connectivity issues between your car and your phone (PAAK etc.). Or the DSM module would get updated if you complained that your driver's seat and mirror settings are not adjusting to the profile for the keyfob that's in use at the time. Like you get in with your keyfob in your pocket but the seats and mirrors either don't adjust, or adjust to a profile for another driver in your household.

Then there are other more generalized things like the fact that you're on an old version of Sync and you're not getting PowerUps like you're supposed to.

Simply telling you "You're up to date and there are no updates for you" at the service desk when your Sync (as an example) is on a version somewhere around 473 and the current revision is 713. That's a problem. And if you aren't getting OTAs then they need to diagnose why that is. Simply telling you that Ford isn't sending you updates and that's why you're not getting them is disingenuous.

You need to make an appointment and/or open a case with Ford to find out why you're car isn't getting OTAs and get it diagnosed and corrected under warranty. You may have a module (gateway, Sync, TCU) that may have corrupted data and that's why you're not getting updates. But they need to figure out what the problem is.

Here's the TSB for performing the module repair procedure to diagnose if you have a problem with corrupted data, and also the link to Tonesto's PowerUp page to use as a reference for PowerUps you haven't gotten so far.

Thank you. Last question, if no luck at dealer, how do I open a case with ford?

 

[alockbox]

I think you're looking for this gateway in the list...that would solve your maps problem:

And tell them you're having PAAK problems and your windows get foggy and you are having errors when you connect to fast charge while you're at it...

My Vehicle just did the Power-Up 4.2.1, which I saw commented on as the GWM update. Anyone know if that means I'm down to three now?

 

[cryptk]

Hello friendly FDRS people!

I'm hoping to get my Mach-E in to have updates applied soon, can someone kindly look up VIN 3FMTK4SXXPMA04746 and let me know what module updates are available?

Thanks!

 

[Mark Hassa]

My Vehicle just did the Power-Up 4.2.1, which I saw commented on as the GWM update. Anyone know if that means I'm down to three now?

That GWM is now replaced with an APIM module, so you are still with 4 modules in your list.

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