Post here if you have an active FDRS account and are willing to look up info for others

Mike G

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Thanks for getting back to me! Decided to skip over that one after reading about some of the issues early build Mach-E's had. The amount of buybacks on Autotrader also made me nervous.

Just put a deposit down on what I assume was one of the very first Job 2 vehicles. It has the traction control button next to the headlight and no frunk divider.

Could you check the VIN for it? 3FMTK3SU2MMA42788
11 Jul '21 build date, Job 2 car.

Here's the list of available updates:
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK3SU2MMA42788-6-Jun-23


I have suggested to others that were car shopping in the past that it might be possible to get a dealer salesman to get the service department to do all the updates as part of an agreement on the sale. At least one poster I looked up tried this but after getting the car home and asking me to check again we found that nothing had been updated.

Quite often the sales team may have little influence to get things updated. The service department part of the dealership is normally a separate "domain" and operate by their own rules independent of whatever the sales department does. The hard part for the service department would be finding some reason to do all these updates and charge for them. Who are they gonna charge for the techs time to do the update? I suppose they could just absorb the cost internally, but I suspect this is why a lot of times getting the car updated "as part of the deal" doesn't end up with the desired result. If you do successfully get this worked out please report back and let me know.
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Harwick

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Quite often the sales team may have little influence to get things updated. The service department part of the dealership is normally a separate "domain" and operate by their own rules independent of whatever the sales department does. The hard part for the service department would be finding some reason to do all these updates and charge for them. Who are they gonna charge for the techs time to do the update? I suppose they could just absorb the cost internally, but I suspect this is why a lot of times getting the car updated "as part of the deal" doesn't end up with the desired result. If you do successfully get this worked out please report back and let me know.
Oh I already tried haha. The best they were willing to do was check the Sync system to be sure all the available OTA updates were done. However, it did sound like they would have the service department complete all the updates if I was willing to foot the bill.

Figure, I'll give it a shot at my local dealer when I get it home (flying to a different state since it was a lot cheaper). Otherwise, from what I've gathered on the forums I can buy the tools to do it myself for around $1k.
 

Mike G

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Hello, can someone please check: WF0NXXGCHNNM79462 I still don't have any new Sync4 update.. :(
28 Jul '22 build date.

Here's the list of available updates:
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others WF0NXXGCHNNM79462-6-Jun-23


I don't think anybody in the EU or UK have the latest Sync available yet.
 

21st Century Pony

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Oh I already tried haha. The best they were willing to do was check the Sync system to be sure all the available OTA updates were done. However, it did sound like they would have the service department complete all the updates if I was willing to foot the bill.

Figure, I'll give it a shot at my local dealer when I get it home (flying to a different state since it was a lot cheaper). Otherwise, from what I've gathered on the forums I can buy the tools to do it myself for around $1k.
...or a bit less, if you use the cheaper power supply, get two of them and use them both in parallel (?if this is the correct term?) for power during the updates. This thread has details wayyy back in the earlier sections.
 


Mike G

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Oh I already tried haha. The best they were willing to do was check the Sync system to be sure all the available OTA updates were done. However, it did sound like they would have the service department complete all the updates if I was willing to foot the bill.

Figure, I'll give it a shot at my local dealer when I get it home (flying to a different state since it was a lot cheaper). Otherwise, from what I've gathered on the forums I can buy the tools to do it myself for around $1k.
Less probably. The Mongoose is the biggest cost ($500 +/-) if you already have a decent Windows 10 laptop (with USB 3.0). You can just get a 2 day license anytime you want to get up to date. A lot of members ping me for a list to find out if they need to get a license for the weekend. Oh yeah...the power supply too. Still not that expensive.
 

HuntingPudel

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Less probably. The Mongoose is the biggest cost ($500 +/-) if you already have a decent Windows 10 laptop (with USB 3.0). You can just get a 2 day license anytime you want to get up to date. A lot of members ping me for a list to find out if they need to get a license for the weekend. Oh yeah...the power supply too. Still not that expensive.
You don’t even need a decent Windows laptop. I bought an old laptop off of Craigslist for $175 that so far seems to work (although the biometric reader is flaky so I have to use a password to get in). The laptop sucks even for web browsing, but it works fine for FDRS. ?‍♂?
 

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I received an email this morning telling me to schedule an appointment with my dealer to "Schedule your Ford BlueCruise software update' for my Lightning. I updated my Lightning using FDRS about a month ago. I'm thinking this is either one of those retransmitted old emails or perhaps Blue Cruise 1.2. Can you check my Lightning 1FTVW1EV2NWG03275 ?

Kind of pointless either way since there aren't any Blue Cruise certified roads within 300 miles of me.
 

Mike G

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I received an email this morning telling me to schedule an appointment with my dealer to "Schedule your Ford BlueCruise software update' for my Lightning. I updated my Lightning using FDRS about a month ago. I'm thinking this is either one of those retransmitted old emails or perhaps Blue Cruise 1.2. Can you check my Lightning 1FTVW1EV2NWG03275 ?

Kind of pointless either way since there aren't any Blue Cruise certified roads within 300 miles of me.
Well there's nothing in your available software list that's applicable to BlueCruise of any variety (well except the PSCM).

Your list does include all the stuff that would be updated by the recently released TSB concerning preconditioning not working (on the Lightning). So if you took it to the dealer and told them that your preconditioning doesn't work, everything but the DSP module in this list would get updated.
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 1FTVW1EV2NWG03275-6-Jun-23
 

Mark Hassa

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11 Jul '21 build date, Job 2 car.

Here's the list of available updates:
3FMTK3SU2MMA42788-6-Jun-23.png


I have suggested to others that were car shopping in the past that it might be possible to get a dealer salesman to get the service department to do all the updates as part of an agreement on the sale. At least one poster I looked up tried this but after getting the car home and asking me to check again we found that nothing had been updated.

Quite often the sales team may have little influence to get things updated. The service department part of the dealership is normally a separate "domain" and operate by their own rules independent of whatever the sales department does. The hard part for the service department would be finding some reason to do all these updates and charge for them. Who are they gonna charge for the techs time to do the update? I suppose they could just absorb the cost internally, but I suspect this is why a lot of times getting the car updated "as part of the deal" doesn't end up with the desired result. If you do successfully get this worked out please report back and let me know.
You could get half or more of your list done with available TSB’s and SSM’s. I would start there first.
 

Ashtay2

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Could someone check mine please 3FMTK4SX8PMA19519?
 

Mike G

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Could someone check mine please 3FMTK4SX8PMA19519?
22 Mar '23 build date (GT PE)
Here's the list of available updates:
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK4SX8PMA19519-7-Jun-23
 

kennethjk

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They picked up my car today at 7:45 am and confirmed that they would be updating all modules.

they called at 3 pm, unfortunately on my house phone, not my cell. Left a message to call them so I have no idea if they finished or there is a problem.

can someone check my car to see if they did anything VIN 3FMTK3SU2MMA66640

as always , thanks a bunch

Ken
 

Mike G

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They picked up my car today at 7:45 am and confirmed that they would be updating all modules.

they called at 3 pm, unfortunately on my house phone, not my cell. Left a message to call them so I have no idea if they finished or there is a problem.

can someone check my car to see if they did anything VIN 3FMTK3SU2MMA66640

as always , thanks a bunch

Ken
You have no available updates.

I can't pull up the session log for today because of the "buffer" issue where if the session log is too long FDRS won't display it and just gives an error. This is what that looks like:
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK3SU2MMA66640-7-Jun-23Work


This is a known issue with FDRS for days where there were a lot of things going on.

Yesterday's session log shows that they did some investigation on why the liftgate wasn't working properly.
 

kennethjk

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You have no available updates.

I can't pull up the session log for today because of the "buffer" issue where if the session log is too long FDRS won't display it and just gives an error. This is what that looks like:
3FMTK3SU2MMA66640-7-Jun-23Work.png


This is a known issue with FDRS for days where there were a lot of things going on.

Yesterday's session log shows that they did some investigation on why the liftgate wasn't working properly.
I will take that as good news and maybe they were able to handle all updates today

thanks again
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