Stormtrooper

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Finally got through - #4519
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Trax

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Finally got the order through. Looks like ford is no longer providing the order number or ETA. I got a generic statement "Demand is very high, but we are working to get your no-cost adapter to you as soon as possible. When available, it will ship to:"
I really hope they did not underestimate the demand for this. ?
 

ShaggySS

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8734 refreshes later it worked. Point is keep refreshing
Thanks. When I open Connective Services in the App it jumped to useless screen showing supported payments. So, I updated the FordPass app, still no luck.
Yep, keep refreshing
 

benk016

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I just got through finally.
 


lindseybp

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where are people seeing their order number? I have not gotten an email confirm yet so assuming it comes in the email?
 

Patrick_MME

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Success at 10:03 am ET after about 30 minutes of periodic refreshing.
 

360alaska

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For me, I spent 5 minutes refreshing:
Order # 4700
Est. ship by
May 2024

A shame, I had the Lectron one reserved the day of and it still hasn't shipped.
 

azerik

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Hooray! I made it to the shitshow as well.
Can't take a couple hundred requests an hour? FFS Phord.
 

sockmeister

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It looks like they bumped the capacity to handle the surge. Everyone should try again now, a batch of us were able to get through suddenly.
 
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mateo

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Sequential order numbers? ?

5000 orders too much to handle? ?

This is pathetic, Ford.

But thanks for the adapter. I'm sure your page will work soon.
 

yubbie2

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Several refreshes and finally got it. My order number is almost 5000, so there’s definitely some solid demand in these first few hours of availability.
 

CherryBomb

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Been trying for the last hour on both my desktop and the Ford Pass app with no luck. Then suddenly it worked and I was able to order it. I checked the order status after getting the email and it says May 2024 :)
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