Post here if you have an active FDRS account and are willing to look up info for others

[rugedraw]

Doesn't seem like it to me either. I just don't get how they appeared to replace the APIM (based on SN) but this one is also stuck on an old Sync version? Do new APIMs come with old Sync versions?

They order them based on your VIN, but to install them, the use a guided routine in FDRS called a PMI that pulls the info from the server to install the software it needs based on where the vehicle is based on the current status of the module network. So they APIM the dealer got had your original as built data, and the PMI failed so it didn't load the correct software on it. The dealer did what they had to correctly as far as the procedure they did. However, they saw the PMI failed and should have not released the vehicle as it is. They should have opened a ticket with the hotline so they can do their thing. That would have required you being without your car for who knows how long, but that is the only way your car is going to get fixed.

Sponsored

 

[PianoDan0]

They order them based on your VIN, but to install them, the use a guided routine in FDRS called a PMI that pulls the info from the server to install the software it needs based on where the vehicle is based on the current status of the module network. So they APIM the dealer got had your original as built data, and the PMI failed so it didn't load the correct software on it. The dealer did what they had to correctly as far as the procedure they did. However, they saw the PMI failed and should have not released the vehicle as it is. They should have opened a ticket with the hotline so they can do their thing. That would have required you being without your car for who knows how long, but that is the only way your car is going to get fixed.

Thanks for the info. Is that something they can work with Ford hotline without my car? Or do they need to have the car with them to try stuff?

I do have a case open with the EV team, so maybe that's the avenue I should go down and they can work with the dealer on it. Hopefully they'll at least give me a rental if they need to keep the car...

 

[rugedraw]

Thanks for the info. Is that something they can work with Ford hotline without my car? Or do they need to have the car with them to try stuff?

I do have a case open with the EV team, so maybe that's the avenue I should go down and they can work with the dealer on it. Hopefully they'll at least give me a rental if they need to keep the car...

In theory, the correct update needed for your car can be released on the server side without your car being there, but they would need to run the PMI again to get the right software on it once that happens. My contact cannot help you do it without you having FDRS and a Mongoose and would most likely require some FORScan magic to get your vehicle right. Unfortunately, it is not an easy fix.

 

[PianoDan0]

In theory, the correct update needed for your car can be released on the server side without your car being there, but they would need to run the PMI again to get the right software on it once that happens. My contact cannot help you do it without you having FDRS and a Mongoose and would most likely require some FORScan magic to get your vehicle right. Unfortunately, it is not an easy fix.

Ah ok, I was thinking of getting FDRS and a Mongoose for future updates but it sounds like it's probably a lot more complicated than I could handle.

 

[rugedraw]

Ah ok, I was thinking of getting FDRS and a Mongoose for future updates but it sounds like it's probably a lot more complicated than I could handle.

FDRS is not difficult at all. Like I mentioned before: It contains guided routines that does everything for you. All you do is click yes or no, turn the ignition on and off, and in some cases, insert a USB drive to make certain updates that would take very long with the cable go by quicker. Once your situation is fixed, to update the car the rest of the way with FDRS will be easy. Time consuming, but easy.

 

[PianoDan0]

FDRS is not difficult at all. Like I mentioned before: It contains guided routines that does everything for you. All you do is click yes or no, turn the ignition on and off, and in some cases, insert a USB drive to make certain updates that would take very long with the cable go by quicker. Once your situation is fixed, to update the car the rest of the way with FDRS will be easy. Time consuming, but easy.

So if I get a Mongoose and FDRS, do you think it's possible that your contact could get it fixed on the server side and I can work it on the car side? I'd be interested in doing that, since my luck with the dealer has not been good.

 

[rugedraw]

So if I get a Mongoose and FDRS, do you think it's possible that your contact could get it fixed on the server side and I can work it on the car side? I'd be interested in doing that, since my luck with the dealer has not been good.

If he says he can fix it, then he can fix it. I have zero doubts. If this is the route you want to take, then we can take this convo off of here and into PM's.

If you want me to add you to the list to borrow one of mine, let me know. There is another member on the ICE forum that also has 2 Mongooses like me that he loans out to the community. He is going on a work related trip for 4-5 months and he is going to mail me both of his Mongooses to add to my rotation while he is gone, so while I have several people waiting now, the list on post #2 will start moving along much quicker soon.

https://www.f150gen14.com/forum/thr...mming-vehicle-interface-lending-thread.13145/

If you have the disposable income and want to buy your own, then go ahead. I think everyone should have one.

 

[PianoDan0]

If he says he can fix it, then he can fix it. I have zero doubts. If this is the route you want to take, then we can take this convo off of here and into PM's.

If you want me to add you to the list to borrow one of mine, let me know. There is another member on the ICE forum that also has 2 Mongooses like me that he loans out to the community. He is going on a work related trip for 4-5 months and he is going to mail me both of his Mongooses to add to my rotation while he is gone, so while I have several people waiting now, the list on post #2 will start moving along much quicker soon.

https://www.f150gen14.com/forum/thr...mming-vehicle-interface-lending-thread.13145/

If you have the disposable income and want to buy your own, then go ahead. I think everyone should have one.

Sent you a PM!

 

[spicy_taco]

Could someone check FDRS for my car? 3FMTK3SU9PMA04978

PTS shows 23-PU1113-UNX-DC failed for me yesterday, want to see if there is something in FDRS that is pending for TCU.

 

[21st Century Pony]

If he says he can fix it, then he can fix it. I have zero doubts. If this is the route you want to take, then we can take this convo off of here and into PM's.

If you want me to add you to the list to borrow one of mine, let me know. There is another member on the ICE forum that also has 2 Mongooses like me that he loans out to the community. He is going on a work related trip for 4-5 months and he is going to mail me both of his Mongooses to add to my rotation while he is gone, so while I have several people waiting now, the list on post #2 will start moving along much quicker soon.

https://www.f150gen14.com/forum/thr...mming-vehicle-interface-lending-thread.13145/

If you have the disposable income and want to buy your own, then go ahead. I think everyone should have one.

PianoDan, remember that we corresponded in the Fall. I have the Clore power unit and we are technically close enough so we can meet for an equipment loan. You will need a steady power supply unit for extensive FDRS work.

 

[rugedraw]

Could someone check FDRS for my car? 3FMTK3SU9PMA04978

PTS shows 23-PU1113-UNX-DC failed for me yesterday, want to see if there is something in FDRS that is pending for TCU.

I've seen that OTA fail with that error code a few times. I don't think that update is on FDRS, though. I'm having issues with my laptop and haven't had FDRS access for a few days until I sort it out so I can't check for you, but this may be an OTA only update.

With that said, if your fordpass works and you have no issues with your nav not showing traffic or any weird connectivity issues, then your car doesn't need what this update was intended to fix.

 

[spicy_taco]

I've seen that OTA fail with that error code a few times. I don't think that update is on FDRS, though. I'm having issues with my laptop and can't haven't had FDRS access for a few days until I sort it out so I can't check for you, but this may be an OTA only update

With that said, if your fordpass works and you have no issues with your nav not showing traffic or any weird connectivity issues, then your car doesn't need what this update was intended to fix.

Thanks. Yeah, I have no problems with connectivity or connected services of any kind. In fact the supercharger update successfully downloaded a few hours later after the UNX-DC update silently failed for me.

 

[Jmendoza]

New to the Mach E can someone please see if it's worth me getting FDRS to update to latest ..VIN: 3FMTK4SE3PMA45783 ...
Thanks advance

 

[Mike G]

Thanks. Yeah, I have no problems with connectivity or connected services of any kind. In fact the supercharger update successfully downloaded a few hours later after the UNX-DC update silently failed for me.

 

[Mike G]

New to the Mach E can someone please see if it's worth me getting FDRS to update to latest ..VIN: 3FMTK4SE3PMA45783 ...
Thanks advance

Sponsored