Here you go:Would you mind checking for me?
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TIA
Here's your OTA history page from PTS Connected Vehicle section:After weeks of no real updates after 6.3.0 not completed hash mismatch failure, I received the battery update ftdi-fx. Can you check if my backlog of updates is any better after this? And does my ota look any better?
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Hi Mike,They did indeed. List is empty right now.
I've checked your vehicle health history but I don't see any DTCs that would indicate a problem with your sound system. Hopefully this is a temporary issue that goes away after a key cycle.Hi Mike,
i am on holiday in Italie and all of a sudden alle speakers except the central speaker stoppen working. Could check for me if you can see anything wrong WF0TK1E79MMA16117 via FDRS, maybe I can point an italian dealer in the right directionOtherwise the back road trip will be a challenge with two kids and no music ?
thanks a million if you can make time for this.
dirk
First did try a couple of resets and finally also a full reset, nothing helps. Already 5 days now ? thank youI've checked your vehicle health history but I don't see any DTCs that would indicate a problem with your sound system. Hopefully this is a temporary issue that goes away after a key cycle.
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Maybe you can try a Sync reboot? (Not a Master Reset).
@Mike G Support called me back and said my car already has 4.2.1 the same update that the server is pushing. Can you see if that is actually true? might be why its not downloading then.Yes. Your car reports it's status everytime you drive it.
Here's a screengrab of today's VHA screen in PTS for your VIN:
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Items in bold are the first time that DTC showed up on that drive. They will still show up on subsequent drives until they are cleared (just not in bold print).
I don't know what you've told the service advisor yet, but I would lean towards things like "My car's BlueCruise cuts off a lot unexpectedly" and I wouldn't focus on the OTA that hasn't arrived yet.
You car last reported in on 22nd of July with no DTCs.3FMTK4SX0NMA01819
Just got it back post HVBJB replacement. Hoping this now clears any sorts of codes/faults
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Uh-huh.@Mike G Support called me back and said my car already has 4.2.1 the same update that the server is pushing. Can you see if that is actually true? might be why its not downloading then.