Post here if you have an active FDRS account and are willing to look up info for others

[Mike G]

My monthly check, thank you!

3FMTK3RM6PMA31903

Nothing today sir. You are cleared to go hot.

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[Trekkie101]

Thanks!

I've dropped the last dude who was quite helpful an email asking if they can drop it off. The UK has quite a small team working on the BEV division.

It just seemed to dry up while quite far behind. Thank you for checking it for me!

I got a call back today from the EV team at Ford UK.

They told me it’s a total and temporary pause on OTAs, and in the future they’d continue but would be customer led rather than fully automatic - because of the length of time to upgrade to newer versions and the file size involved. He told me my 21 would definitely be resuming updates at some point.

However the fleet status will not matter for me, as it’s a “retail” model also. I did try and ask them to remove it anyway but he said he’d have to ask around and email me.

 

[Mike G]

I got a call back today from the EV team at Ford UK.

They told me it’s a total and temporary pause on OTAs, and in the future they’d continue but would be customer led rather than fully automatic - because of the length of time to upgrade to newer versions and the file size involved. He told me my 21 would definitely be resuming updates at some point.

However the fleet status will not matter for me, as it’s a “retail” model also. I did try and ask them to remove it anyway but he said he’d have to ask around and email me.

Well that's a pretty candid response.

"definitely resuming updates at some point".....well I certainly hope so.

They clearly don't have a handle on keeping cars in the field updated. And after all that publicity and promises....

 

[Trekkie101]

Well that's a pretty candid response.

"definitely resuming updates at some point".....well I certainly hope so.

They clearly don't have a handle on keeping cars in the field updated. And after all that publicity and promises....

He was really nice and told me he’d write to me also by email with the details. However so far nothing. I’ll pop it here if he does.

Apparently they’ve had some trouble with cars being unavailable for hours and I presume complaining about it.

 

[emperor-kebab]

Could I trouble anyone to check mine? I haven't had an update in months.

3FMTK3SU6MMA50991

maybe my F-150 too..?

1FTFW1EDXNFB34772

really appreciate how you guys do this.

 

[Moeyjar]

I have to take the Mache to the shop for CSP24B42 which was a PCM update, but wondering if someone could tell me which other modules are in need of an immediate update.

VIN 3FMTK4SX8MME02971

Thanks in advance!

 

[Trekkie101]

Well that's a pretty candid response.

"definitely resuming updates at some point".....well I certainly hope so.

They clearly don't have a handle on keeping cars in the field updated. And after all that publicity and promises....

And the email has landed

 

[Ps2roy]

Thanks!!

 

[Xidor67]

Hello! Also got several updates over last week and want to see what is still outstanding. 3FMTK4SEXPMA91367. Thank you so much in advance!!!

 

[Mike G]

Hello! Also got several updates over last week and want to see what is still outstanding. 3FMTK4SEXPMA91367. Thank you so much in advance!!!

 

[Xidor67]

Thank you! Seems the list hasn't gotten much smaller. Might be time to check in with that team at Ford and see what if anything they can push down.

 

[Mike G]

Thank you! Seems the list hasn't gotten much smaller. Might be time to check in with that team at Ford and see what if anything they can push down.

10.1.1 (TCU) should be next.

 

[UnforAll]

Apparently, this dealership is not aware that everything a tech does in FDRS is visible as a history session for anybody with FDRS to see.

Although there can be some exceptions (communications issues or issues with FDRS) everything is logged, and any updates performed are shown in the session logs, and normally the update listed in the available software table is removed immediately after the update is performed (again with some exceptions for faulty update packaging).

This would not be the first service advisor or tech to suddenly realize that other people can see what they did or did not do. And the mistakes they made, if any.

info @rugedraw
Service advisor just contacted me to say that all modules are updated, recall and CSPs complete. Would appreciate a check when you all have a chance. Thanks! VIN 3FMTK3SU1MMA02587

 

[DK_Min]

Quick update, I was on the phone with the In Vehicle Technology team in Canada and they don’t know about FDRS and said that updates are completely random.

Going to pop into the dealership tomorrow as my Pirelli‘s are cracking with 1000 miles on them and I’ll see if they can help. I saw a template so I will fill that out and let me know if anyone else has ideas?

I’m a little worried that I’m stuck and will be for a long time unless I buy a mongoose myself.

Anyone in Edmonton or Calgary who would want to split it?

 

[BenW1976]

Would someone check my VIN for me please?

3FMTK3RMXMMA49316

TIA

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