Rugbyjay1
Member
- First Name
- Jason
- Joined
- Oct 22, 2020
- Threads
- 7
- Messages
- 10
- Reaction score
- 5
- Location
- Michigan
- Vehicles
- Ford Explorer, Mach E First Edition
- Occupation
- Project Mgr
- Thread starter
- #1
[UPDATE FROM FORD]:
"As part of our commitment to delivering high-quality vehicles, we are conducting additional quality checks on several hundred Mustang Mach-E models built before dealer shipments started last month," said Emma Bergg at Ford public relations. "As part of our quality process, we want to ensure they meet the quality our customers expect and deserve. We notified affected customers that they may receive their Mustang Mach-Es on different timing than previously discussed. The team is working to expedite these vehicles, and we hope that customers receive them ahead of targeted dates, providing there are no COVID-19-related transportation delays."
As for the total number of vehicles impacted by the additional quality checks, Bergg clarified that "It applies to several hundred vehicles (those customers who have been emailed.)"
--------------------------------- Original Post --------------------------------------------
I was scheduled for a 19th delivery but just received an email stating it is pushed until the third week of Feb. Anyone received the same? If so, any word why?
[Admin edit - here's an example of the email received by users]:
"As part of our commitment to delivering high-quality vehicles, we are conducting additional quality checks on several hundred Mustang Mach-E models built before dealer shipments started last month," said Emma Bergg at Ford public relations. "As part of our quality process, we want to ensure they meet the quality our customers expect and deserve. We notified affected customers that they may receive their Mustang Mach-Es on different timing than previously discussed. The team is working to expedite these vehicles, and we hope that customers receive them ahead of targeted dates, providing there are no COVID-19-related transportation delays."
As for the total number of vehicles impacted by the additional quality checks, Bergg clarified that "It applies to several hundred vehicles (those customers who have been emailed.)"
--------------------------------- Original Post --------------------------------------------
I was scheduled for a 19th delivery but just received an email stating it is pushed until the third week of Feb. Anyone received the same? If so, any word why?
[Admin edit - here's an example of the email received by users]:
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