PLEASE HELP! 2023 Select Mustang Mach E Park Assist ISSUE

StrWhtMME

Well-Known Member
First Name
Richard
Joined
Jan 28, 2021
Threads
18
Messages
193
Reaction score
156
Location
Marietta, GA
Vehicles
F-150, Electric Focus. 21 MME Prm SR, 23 Maverick
Country flag
The real Ford Park Assist will automatically park your vehicle, if you follow the instructions. You must have other vehicles near where you want to park. This will handle perpendicular and parallel parking. I would advise to regulate your speed by keeping your foot on the brake. As a former Ford trainer, I trained so many consultants and customers, it can be quite challenging.
 

AKgrampy

Well-Known Member
First Name
Mike
Joined
Jan 29, 2022
Threads
7
Messages
3,525
Reaction score
3,600
Location
Fairbanks, Alaska
Vehicles
Ford Expedition, Ford F-150, Mach E GT
Occupation
Retired
Country flag
Not that it matters but PA was discontinued partway thru MY22. Pressing the button just brings up the PA function on the main screen. I am not saying there could not be some peculiar issue with your car but it has nothing to do with PA as the module/chips were no longer installed midway thru the 22MY. What I wonder about is I have read of others who have had sudden accelerations due to inadvertent brushing of buttons on the wheel while in cruise mode (of something like that.) Not saying that is what went on in your case but I would suspect some inadvertent error other than just pressing that button. Also not that it matters but the first precaution mentioned under PA in the manual is that you are in control at all times and responsible. It will be interesting if Ford does find something.
 

Mach-Lee

Well-Known Member
First Name
Lee
Joined
Jul 16, 2021
Threads
262
Messages
11,381
Reaction score
25,066
Location
Wisconsin
Vehicles
2022 Mach-E Premium AWD
Occupation
Sci/Eng
Country flag
If you press the button on a ‘23 it will just bring up a list of parking garages on the navigation. If you pressed the button then released the brake pedal thinking it was in control, then that’s on you. It will keep rolling backwards in gear without stopping just like a regular dumb car.
 

CameraCarl

Well-Known Member
First Name
Karl
Joined
Feb 26, 2024
Threads
46
Messages
412
Reaction score
425
Location
Twin Cities
Vehicles
Mustang Mach-E
Occupation
Retired
Country flag
Hi! So, i have owned my 2023 Mustang Mach E for almost 2 years now. I absolutely LOVE IT but I recently got into an issue this week.
On a Monday evening, in an empty parking lot, where all my car had to do was move forward to park itself, and behind me was two poles with a chain and a crossed section on the floor that marks pretty much no parking, my friends asked if my car parked itself. I said, "I think so, here's a button for it, I've never pressed it, should I try it?"
"YES!!" So, I just pressed the button once (not holding it down) and my car started moving fairly swiftly backwards by the two poles and crashed into them and the chained fence and made a huge crash sound and I slammed on my brake so fast. I was so confused since my car has all of the sensors in the world and I got scratches and dents on my bumper and passenger door from the chains. My car didn't make any warning, or stop or sound that it was backing into something. I've done more research and found that the 2023 does not have park assist, but definitely that button on my car states otherwise because it didn't give me any option to move anywhere. It just started moving. I called the Ford Customer Relations number and they advised to take it to the Ford Dealership and they will have to run a diagnositc. They have ran it for about 2 - 3 days now and extended my loaner. I took it in on Wednesday. My issue is, is that when they called me Friday, they said my car is good to go, they didn't find anything wrong. I asked what do I do from here because these dents and scratches was due to my car moving swiftly by itself and seeming the cars sensors does not work with this feature and the service advisor told me my car does not have park assist and i said then what is that button in the middle i pressed marked "P" and made my car move then? He went to check and finally found the button I mentioned after much advisement on where to find it and my car is still in the dealership running more tests. Can anyone please help me as to what I should state to them? I feel like its really unfair for me having to pay to get my scratches and dent fixed when my car has a button advised to park assist and completely moved automatically and scraped and scratched my car.
Just curious: Is you car a 2023 as you say in your text or a 2022 as your profile indicates, and as your comment that you have owned it for two years implies?
 


Flydivesurf

Well-Known Member
Joined
Oct 7, 2020
Threads
0
Messages
87
Reaction score
242
Location
Las Vegas
Vehicles
2021 Premium AWD ER, Model S
Occupation
Attorney
Country flag
1. Park Assist only works when there are cars to park between.
2. It backs into spots. It never pulls forward into spots.
3. Park assist was discontinued after the 2021 model year.

Trolling or you had the car in reverse and stepped on the gas. Either way, try harder.
 

devmach-e

Well-Known Member
First Name
David
Joined
Sep 8, 2021
Threads
1
Messages
2,028
Reaction score
2,482
Location
SF Bay Area
Vehicles
2022 Premium RWD ER, 2016 Toyota Highlander Hybrid
Occupation
Unix Sysadmin
Country flag
You said you have a 2023, but your profile says you have a 2022. Active Park Assist was only available on 2022 models produced through March of 2022 and then subsequently dropped. Which one do you actually have?
 

devmach-e

Well-Known Member
First Name
David
Joined
Sep 8, 2021
Threads
1
Messages
2,028
Reaction score
2,482
Location
SF Bay Area
Vehicles
2022 Premium RWD ER, 2016 Toyota Highlander Hybrid
Occupation
Unix Sysadmin
Country flag
1. Park Assist only works when there are cars to park between.
2. It backs into spots. It never pulls forward into spots.
3. Park assist was discontinued after the 2021 model year.

Trolling or you had the car in reverse and stepped on the gas. Either way, try harder.
I have an early 2022 that has Park Assist.
 

Flydivesurf

Well-Known Member
Joined
Oct 7, 2020
Threads
0
Messages
87
Reaction score
242
Location
Las Vegas
Vehicles
2021 Premium AWD ER, Model S
Occupation
Attorney
Country flag
I have an early 2022 that has Park Assist.
Park assist was discontinued in early 2022. A small handful of cars had it included (if they were of the appropriate trim line or had the proper option package). My condolences if yours has it. It stinks only very slightly less than the version on my Tesla. Everyone else got a discount on their purchase for not having it.

In any event, the OP has a 2023 Select (it’s in the thread title). They could be coming up on 2 years if they purchased the car in very early 2023. To get active park assist on this car would require two things: the technology package and a Delorean with a Mr. Fusion. 2023s never had the feature.

The op is either trolling, poorly, or randomly pushing buttons in a mistaken belief that the car will do something it won’t, and can’t, do.
 

Clockwork

Well-Known Member
Joined
Jul 30, 2024
Threads
3
Messages
108
Reaction score
236
Location
Wisconsin
Vehicles
2024 Mustang Mach-E Rally
The op is either trolling, poorly, or randomly pushing buttons in a mistaken belief that the car will do something it won’t, and can’t, do.
Or they want to rally support around Ford paying for damage they did themself by virtue of an inaccurate story (either via mistaken belief of what happened or by malicious intent).

I'd love to understand how they think the scenario is plausible. In particular the idea that a button that is designed to bring up parking locations would be able to control the vehicle, especially when it lacks the hardware and programming to do so.

Don't mind me though, I am from Wisconsin. (whatever that call out was supposed to mean)
 
OP
OP

Isabellags07

Member
First Name
Isabella
Joined
Aug 16, 2022
Threads
2
Messages
24
Reaction score
31
Location
Los Angeles
Vehicles
2022 Mustang Mach-E Select
Country flag
when I ordered it was ‘22 but then after months of waiting they converted to ‘23. So I have a ‘23.
 

Flydivesurf

Well-Known Member
Joined
Oct 7, 2020
Threads
0
Messages
87
Reaction score
242
Location
Las Vegas
Vehicles
2021 Premium AWD ER, Model S
Occupation
Attorney
Country flag
Or they want to rally support around Ford paying for damage they did themself by virtue of an inaccurate story (either via mistaken belief of what happened or by malicious intent).
That’s possible as well. The continued existence of that button is not a good thing.
 
OP
OP

Isabellags07

Member
First Name
Isabella
Joined
Aug 16, 2022
Threads
2
Messages
24
Reaction score
31
Location
Los Angeles
Vehicles
2022 Mustang Mach-E Select
Country flag
Or they want to rally support around Ford paying for damage they did themself by virtue of an inaccurate story (either via mistaken belief of what happened or by malicious intent).

I'd love to understand how they think the scenario is plausible. In particular the idea that a button that is designed to bring up parking locations would be able to control the vehicle, especially when it lacks the hardware and programming to do so.

Don't mind me though, I am from Wisconsin. (whatever that call out was supposed to mean)
Wisconsin, what do I have to gain by wasting my time fabricating a story through an online forum. I am genuinely seeking help/advise regarding something that actually happened and hopefully correct the issue with this button that made my car maneuver and move itself backwards. Thanks & Bye Wisconsin.
 
 







Top