Post here if you have an active FDRS account and are willing to look up info for others

[Machdiggler]

Your car got 3.5.3 in early September and nothing has been sent since. Yes, eventually you will get another update, but there is no way of knowing when and there is no way of speeding up the process. Calling Ford's 800 number is a waste of time. You are totally at the mercy of the OTA process or lack thereof.

Once you fall into the "I'm out of date" rabbit hole, there's no turning back. For now, I'd say enjoy your new car and as you learn things, you will start to realize here and there the little things you are missing and you can then determine if it's worth it or not. A shop will charge you more than the cost of FDRS, so it makes more sense to go the FDRS route instead and have the tools you need to be future-proof yourself for when new stuff gets released and/or if your vehicle has a problem.

Really just back in September? Do you think that was because it was just a test drive vehicle for the dealership and didn’t get driven as much as it needed to get proper updates for the past 2 years?

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[Legonegie]

Sync (APIM) was exactly what they did not update...along with your IPMA (image processor).

The tech did the updates on the 4th of Nov.

During that process, the tech initiated the update of the IPMA but FDRS warned the car's 12V battery state of charge was below the recommended level, so the tech backed out of that update.


And here's the list of currently available software, including the APIM you asked them to update, and the IPMA they skipped:

Wow. Thanks for this detailed response. Pretty awesome.

 

[Mike G]

Thanks for looking that up! Yeah I knew I was out of date by a lot. So what you’re saying is that it will EVENTUALLY update over the air. I was under the impression that it wouldn’t update anymore because I was so far behind. What would trigger them to send the updates again? Like I’m just at the mercy of Ford and when they want to release the update again? Not quite sure how that works.
And yes I was looking at the FDRS abit, but seems expensive for essentially a one time use? Do you think normal mechanic shops not named Ford would do these at a cheaper price?

You can actually get so far behind that somebody with FDRS has to catch you back up so that OTAs will resume.

Really just back in September? Do you think that was because it was just a test drive vehicle for the dealership and didn’t get driven as much as it needed to get proper updates for the past 2 years?

Entirely possible. Most dealership sales staff never even think to turn on automatic updates while the car is sitting on the lot. Some of them possibly think they're not supposed to, since it didn't come that way when it rolled off the truck. I think automatic updates ought to be turned on by the tech doing the PDI as part of the checklist. But that's just me.

I confirmed with my dealership yesterday that the three MME GTs they've had on the lot for over 9 months have automatic updates turned on just because of this issue.

 

[rugedraw]

Really just back in September? Do you think that was because it was just a test drive vehicle for the dealership and didn’t get driven as much as it needed to get proper updates for the past 2 years?

To add to what Mike said: Even having auto updates on is not enough. Due to the way the OTA process works, a vehicle MUST be started within a certain amount of time after the server queues up an update in order for it to get to the part where the auto-updates schedule can install it. SO yes....the fact that it was not being driven much is most likely a huge factor as to why it is as behind as it is.

 

[Paul H. Martinez]

Wow, nice. I've learned quite a bit already. It's a fountain of overwhelming information here.
I've had my 2022 Select for less than 3 weeks. It came with 22,100 miles and it was what I thought was a bargain. Sold my 2017 Volt (which was nearly problem free for 5 years). The new to me MME has been back at the dealer as it locked up in less than 2 weeks. Saturday makes a week I've been without it. Judging by the Pass App I see they have managed to get it to charge which was the first noticed problem.
The second was that it wouldn't start or run at all.
I've always been curious about newer, low mileage used vehicles.
The salesman's story "it was a Ford executive car" driven a couple of years and sent to a dealer for sale. They had three. Now I'm skeptical.
Whomever is generous enough and has access to the info. I would greatly appreciate what can be shared about it's history and current condition.
VIN 3FMTK1RM4NMA05138
Much appreciated.
Paul

 

[Mike G]

Wow, nice. I've learned quite a bit already. It's a fountain of overwhelming information here.
I've had my 2022 Select for less than 3 weeks. It came with 22,100 miles and it was what I thought was a bargain. Sold my 2017 Volt (which was nearly problem free for 5 years). The new to me MME has been back at the dealer as it locked up in less than 2 weeks. Saturday makes a week I've been without it. Judging by the Pass App I see they have managed to get it to charge which was the first noticed problem.
The second was that it wouldn't start or run at all.
I've always been curious about newer, low mileage used vehicles.
The salesman's story "it was a Ford executive car" driven a couple of years and sent to a dealer for sale. They had three. Now I'm skeptical.
Whomever is generous enough and has access to the info. I would greatly appreciate what can be shared about it's history and current condition.
VIN 3FMTK1RM4NMA05138
Much appreciated.
Paul

Looks like they dropped the pack and did a HVJB replacement according to the FDRS session logs of work being done.

They updated the powertrain components as a function of that repair process.

It shows zero DTCs as of this morning. So maybe they're finishing up.

And your info is correct, it was a Ford company car.

Here's the short list of still available updates in FDRS:

 

[Snakebitten]

Really appreciate it. Will do some research on the FDRS route but honestly would probably be too nervous to brick the car. Can you tell when the last attempted update was

That's pretty much the same thing everyone who has ever used FDRS said BEFORE they took matters into their own hands. ???

You aren't going to brick your car.
Well at least not by updating it with FDRS. ?

 

[jyagnd]

Can you guys run my vin for any updates I may need before I make my appointment. Thanks so much.
3FMTK1SS1NMA16610

 

[Trekkie101]

My 21 UK model is again receiving updates, I guess possibly the pause has ended.

WF0TR3SU0MMA19392

I'm not sure how many it's had, but it's up to 5.1.1 - could I have a check of what it's got and if it has any others in progress?

 

[hyzteric]

Hello, can you check my vin please : WF0TK3R78PMA83835
I'd like to know where I am with my 2023.5 (presumably) before considering the FDRS route
I just got 6.14.0 and ECG-24.2.4.10.2, then back in June was ECG-24.2.4.9
Thanks in advance!

 

[Paul H. Martinez]

Looks like they dropped the pack and did a HVJB replacement according to the FDRS session logs of work being done.

They updated the powertrain components as a function of that repair process.

It shows zero DTCs as of this morning. So maybe they're finishing up.

And your info is correct, it was a Ford company car.

Here's the short list of still available updates in FDRS:

Cool
Sorry I’m not quite up on the nomenclature quite yet.
Dropped the pack? Removed the battery?
HVJB replacement?
FDRS session?
Zero DRCs?

Much appreciated

 

[HuntingPudel]

Cool
Sorry I’m not quite up on the nomenclature quite yet.
Dropped the pack? Removed the battery?
HVJB replacement?
FDRS session?
Zero DRCs?

Much appreciated

“Dropped the pack“ means that the battery pack was removed from the car. ??

HVJB replacement is the process of having removed and replaced the High Voltage Battery Junction Box. This is a component that basically connects and disconnects the High Voltage battery from the car’s systems. It is located within the pack. ??

FDRS = Ford Diagnostic and Repair System. It is the software that Ford techs and many enthusiasts use to diagnose and repair mny software/firmware issues. It is also used to update the software on the car’s many modules without need to wait for OTA updates. ??

DTC = Diagnostic Trouble Code. Often just referred to as “Codes.” These tell the tech what the car thinks is going on with it that is out of the ordinary. ??

 

[zvez]

Hoping to get an ota checked. This is a 23.5 gtpe. #3FMTK4SX5PMA80214

I'm specifically trying to find out the status of the OTA 23-PU0630-RGT-PLO

This is the issue with 23s that when locked the first press of fob or tailgate button pops the liftgate but doesn't open (sometimes it opens a few inches). It's done this since new.
Thanks

 

[Paul H. Martinez]

“Dropped the pack“ means that the battery pack was removed from the car. ??

HVJB replacement is the process of having removed and replaced the High Voltage Battery Junction Box. This is a component that basically connects and disconnects the High Voltage battery from the car’s systems. It is located within the pack. ??

FDRS = Ford Diagnostic and Repair System. It is the software that Ford techs and many enthusiasts use to diagnose and repair mny software/firmware issues. It is also used to update the software on the car’s many modules without need to wait for OTA updates. ??

DTC = Diagnostic Trouble Code. Often just referred to as “Codes.” These tell the tech what the car thinks is going on with it that is out of the ordinary. ??

Ahh
Right
Ok then
Well versed now.
I can do without the problems but it has certainly become more interesting

 

[Mike G]

Hoping to get an ota checked. This is a 23.5 gtpe. #3FMTK4SX5PMA80214

I'm specifically trying to find out the status of the OTA 23-PU0630-RGT-PLO

This is the issue with 23s that when locked the first press of fob or tailgate button pops the liftgate but doesn't open (sometimes it opens a few inches). It's done this since new.
Thanks

That's not listed as one that's been applied or in the queue for your VIN.

You might want to try resetting the maximum opening height manually:
SETTING THE LIFTGATE OPENING HEIGHT

1. Open the liftgate.

2. Stop the liftgate movement by pressing the control button on the liftgate when it reaches the desired height.
Note: Once the liftgate stops moving, you can manually move it to the desired height.

3. Press and hold the control button on the liftgate until a tone sounds, indicating programming is complete.
Note: You can only use the liftgate control button to program the height.
Note: You cannot program the height if the liftgate position is too low.

4. The power liftgate now opens at the programmed height. To change the programmed height, repeat the steps.
Note: You can fully open the liftgate by manually pushing it upward to the maximum open position if it opens in a lower position.
Note: The system recalls the new programmed height until you reprogram it, even if you disconnect the battery.

If that doesn't work you'll need to get this RGTM update applied with FDRS or wait for the OTA fairy to bring it for the holidays.

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