Post here if you have an active FDRS account and are willing to look up info for others

rugedraw

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Mark Hassa

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Hi Mike.
Would it be possible to please check our truck? We have an appointment soon to get it serviced.
Thanks,
Mark
1FTFW5L84RFA71929
 
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blakehaas

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Hello,
We just picked up a 2021 Mach E Premium AWD. I'm pretty sure the software is old. No updates show up when checking in infotainment.

Ford sync says:
22177_PRODUCT REVISION: 473

Vin:
3FMTK3SU0MMA03035

Trying to figure out just how out of date it is and what i can expect to try to get it current.

Thanks!
 

Lb8403

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VIN: 3FMTK3SU3NMA56328

Any pending or in queue for OTA?

thank you
 

rugedraw

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Hello,
We just picked up a 2021 Mach E Premium AWD. I'm pretty sure the software is old. No updates show up when checking in infotainment.

Ford sync says:
22177_PRODUCT REVISION: 473

Vin:
3FMTK3SU0MMA03035

Trying to figure out just how out of date it is and what i can expect to try to get it current.

Thanks!
That Sync version is over two years old. I don't think you even have full-screen carplay/android auto capability. I don't think this car will ever be up to date it you wait for OTA's.
 


blakehaas

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That Sync version is over two years old. I don't think you even have full-screen carplay/android auto capability. I don't think this car will ever be up to date it you wait for OTA's.
Thanks. I'll see what I can do, local or dealer to get the car updated manually.
 

rugedraw

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Thanks. I'll see what I can do, local or dealer to get the car updated manually.
I would not have high expectations that the dealer will help. Ford does not pay them labor hours to update modules just because they aren't up to date.
 

Mike G

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VIN: 3FMTK3SU3NMA56328

Any pending or in queue for OTA?

thank you
ECG-24.2.5.6.1 (GWM update) was the last OTA you got. Nothing currently in queue.

You do have an APIM (Sync) update available in the FDRS software list that should get pushed to your car as an OTA next. Although when that will happen is anybody's guess at this point.
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK3SU3NMA56328-11-Nov-24
 

Clockwork

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Can someone take a look at this for me? It would be much appreciated.

2024 Mach-E Rally
3FMTK4SX2RMA16599

It is currently in a "Not Updated" status for 10.1.0. I read the thread explaining fixes, but I have tried the suggestions to no avail. I am just curious to see if there is any way to tell what went wrong or if anything shows in the pipeline.
 

Mike G

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Can someone take a look at this for me? It would be much appreciated.

2024 Mach-E Rally
3FMTK4SX2RMA16599

It is currently in a "Not Updated" status for 10.1.0. I read the thread explaining fixes, but I have tried the suggestions to no avail. I am just curious to see if there is any way to tell what went wrong or if anything shows in the pipeline.
It says "Update Vehicle Interrogator Log Successfully Posted" as a status for that update.

Yeah, I've never seen that status before either.

It sounds like your car is acknowledging the download trigger, but so far the files haven't actually been sent.

12V battery is at 93% so that's not a problem.

I'd take it for a drive and at the stop lights just hit the check updates button to see if that prompts a download. This update for your car is not the full 6GB that others are getting because a lot of the files in your APIM were already at level. So for you it's only roughly a 1.3GB download.

It says this download trigger will expire on the 14th of Nov. if that's helpful.
 

Clockwork

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It says "Update Vehicle Interrogator Log Successfully Posted" as a status for that update.

Yeah, I've never seen that status before either.
Thanks!

The only thing I could find is that the interrogator log is a file that "contains information about the APIM including the storage, asbuilt, serial number, hardware and software part numbers, as well as strategy and calibration versions."

Maybe it is needed to update things on the server end so that I can be sent the right package? I don't know.
 

FairfieldCT

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Any chance someone can check my 2021 First Edition 3FMTK3SU7MMA10452? Still no lane changes or any updates whatsoever in the last 12 months.
 

rhbcustoms

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Any way you could check mine? Thank you in advance. VIN is 3FA6P0K97FR161770
Sponsored

 
 







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