Recall #25S65 - 12V battery discharge may cause door lock-out (Vehicle Entrapment Allegations). Stop Sales issued by Ford

[Mike G]

Today PTS shows for me a set of door module updates and an update for the wireless charge pad. Is this the solution? I assume an OTA coming soon?

I've had one for the WACM and GSM for about a month and a half now...I think I did the DDM and PDM a while back though...I don't think those are new.

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[milepost1]

In this case what makes it scary is not forgetting it is is no warning and ones kids / dogs can be locked inside.
It is pretty common for my wife and me to get out of the car shut out doors while we are goign to the back door to open it for our kids. If that had happen to us with our kids in the car vs picking them up we would of panic and you are damn right we would of shattered a window but still scary big time if it was in the summer. AT the time it happen to us we most likely would of had the time to do the jump start tricket to get in but still would of super stressed doing it.

I am just saying, with child locks on, you are literally locking in anyone whi is in back seat. Unless someone on the outside opens door you are trapped.

 

[Ford_orr]

An emergency power bank (like for charging phones, think Anker) embedded in the driver-side door. It gets its juice from the LVB and has its own BMS that keeps it charged at 100% at all times. If the LVB completely dies, and a door unlock/lock attempt is made, it activates and powers the door, completely independent of the LVB or HVB. It may even have its own wireless transmitter to communicate with Ford Pass. This wouldn't be a feasible solution for current model years but would definitely be worth considering for future model generations.

 

[thx10]

Welp. Got the call. Car rolled in to dealer this afternoon. But now I and the dealership waits Sooooooo close. ?

guess I can go visit it

 

[Space_Pony]

I am just saying, with child locks on, you are literally locking in anyone whi is in back seat. Unless someone on the outside opens door you are trapped.

Children under 10 yoa maybe but anyone older should be able to reach up to the front interior door handle and open the front door. These aren't police cars.

 

[Mach-Lee]

I am just saying, with child locks on, you are literally locking in anyone whi is in back seat. Unless someone on the outside opens door you are trapped.

The child lock is ignored when the 12V battery dies. So someone in the back seat would be able to open the door with the interior handle.

 

[ThunderClap]

Anyone else got this email?

Open Recalls
As of 6/18/2025

DUE NOW
2025-06-16

Manufacturer Safety recall issued
NHTSA: #AWAITING
Recall: #25S65 2021-25 MACH-E - 12V DISCHARGE VEHICLE ENTRAPMENT ALLEGATIONS
Status: Remedy Not Yet Available

Locate an authorized Ford or Lincoln dealer or call 866-436-7332 to obtain more information

 

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[markboris]

Anyone else got this email?

Open Recalls
As of 6/18/2025

DUE NOW
2025-06-16

Manufacturer Safety recall issued
NHTSA: #AWAITING
Recall: #25S65 2021-25 MACH-E - 12V DISCHARGE VEHICLE ENTRAPMENT ALLEGATIONS
Status: Remedy Not Yet Available

Locate an authorized Ford or Lincoln dealer or call 866-436-7332 to obtain more information

Yes and here is the thread started yesterday with about 100 posts

https://www.macheforum.com/site/thr...scharge-vehicle-entrapment-allegations.46773/

 

[Jimrpa]

The doors have back-up power for opening. The issue is they are locked.

I don’t think that powers all the modules though.

 

[the golden eel]

The best solution IMO is to just reprogram the door latches so they will go "unlocked" if the interior handle is pulled after 12V loss.

Thanks for all your insight here, but to me there is still a flaw in this logic.

What if the 12V loss happens AFTER you open the door, but before you close it? Like if you get to your destination, turn off the car and open the door simultaneously. Then get out, close the door, and the kids in the back are still trapped. And I am sure there are people out there that regularly open their door before they turn the car off. This still allows for the very situation the NHTSA is trying to address.

Like has been discussed already, it seems like leaving the DC-DC converter running for a time after vehicle shutoff is a more robust fix. Although yes, I don't doubt this is a much more complicated fix for the Ford SW team.

 

[leehinde]

I got my 40k service today and there was a note in the paperwork about this, but no remedy is currently available. Confirming it's for 2021-2025 models.

Line item says this:
25S65 2021-25 MACH-E - 12V DISCHARGE VEHICLE ENTRAPMENT ALLEGATIONS
RECALL NOT PERFORMED. ADVANCE NOTICE

Interesting. I had my 30,000 mile service yesterday, and there was no information provided about this recall.

 

[RickMachE]

Interesting. I had my 30,000 mile service yesterday, and there was no information provided about this recall.

There is no information they can provide, beyond that it exists.

 

[leehinde]

There is no information they can provide, beyond that it exists.

Understood. Just another example of different dealerships doing things differently.

 

[E90alex]

Thanks for all your insight here, but to me there is still a flaw in this logic.

What if the 12V loss happens AFTER you open the door, but before you close it? Like if you get to your destination, turn off the car and open the door simultaneously. Then get out, close the door, and the kids in the back are still trapped. And I am sure there are people out there that regularly open their door before they turn the car off. This still allows for the very situation the NHTSA is trying to address.

Like has been discussed already, it seems like leaving the DC-DC converter running for a time after vehicle shutoff is a more robust fix. Although yes, I don't doubt this is a much more complicated fix for the Ford SW team.

The door latch is supposedly able to “remember” the lock status at the time of a 12V power loss. So in your scenario the door latch would be in the unlocked state, thus still allowing the door to be opened again from the exterior button using the backup capacitor/battery.

The problem that the recall is supposed to address is when the door is opened via the manual release, the lock state is not properly remembered or gets reset to locked. I think more likely it’s because if the power loss occurs at shut down before you open the door, the doors are still locked so the manual release will open the door but the door latch still “remembers” the last electronic lock status before power loss, which was locked.

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