04/04/22 Build Week Chat

roroshah

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Does anyone have a United Road account that can check the status of my car?
 

mattwhoo

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Oh nice! Where is your car?

Thats odd they are not in the same train car, but none of this has been logical since the start. I ordered from Town and Country, you?
No idea where my car is I have not bothered to try and do any rail tracking. looks like I had your rail car in the post mine is actually AOK 501532. I ordered from Crossroads Ford in Indian Trail.
 
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CarDreams

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No idea where my car is I have not bothered to try and do any rail tracking. looks like I had your rail car in the post mine is actually AOK 501532. I ordered from Crossroads Ford in Indian Trail.
Would be interesting to see what routes they take. Your dealership isnt too far from mine.

I just called the automated line for Norfolk Southern and your car is in Portsmouth, Ohio, which is only 6 hours away. Sounds like it's ahead of my car by a couple of states!

Depending on how fast the train ? goes (and baring any railyard hold ups), it could be here pretty soon! The CLT rail yard is pretty centrally located.
 
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NJ_MachE

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Was supposed to take delivery last week - but car has been sitting at a ramp in NJ for 5 days now. Dealer texted me today saying Ford notified them that it is on a “delayed rail” whatever that means. So close!

In Prod 4/5/22
Built 4/6/22
Arrived in Kansas City 4/20/22
Departed KC on Norfolk Southern 4/26/22
Arrived Conway, PA 5/1/22
Departed Conway, PA 5/3/22
Arrived Newark, NJ 5/5/22 (2AM)
Ford Mustang Mach-E 04/04/22 Build Week Chat 1652201730746

I have a feeling @MattyMachE and I are the hare here...
 


BluePony

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Last update was train departed Marietta, PA @ 10:59PM. Destination is New Castle, DE only 60 miles away! Its been 15 hours and no new updates :(
 

NJ_MachE

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I made the mistake of contacting Ford Chat to see if I could confirm the situation in the NJ railyard and I got this gobbledygook:
As of May 8, your vehicle is in transit and is awaiting a rail carrier to transport it to it's next destination, but that location isn't listed, just the date range it's expected to arrive to the next location which is between 5/9 and 5/15/22.
 

MachEMaster

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I made the mistake of contacting Ford Chat to see if I could confirm the situation in the NJ railyard and I got this gobbledygook:
As of May 8, your vehicle is in transit and is awaiting a rail carrier to transport it to it's next destination, but that location isn't listed, just the date range it's expected to arrive to the next location which is between 5/9 and 5/15/22.
I received the same from 2 Ford Chat operators, who would also not disclose my rail car # info. I called back until I spoke with someone who did give me that info. I called KCS and they said that my car is in Mexico, and that was all they had? Might have to wait until it travels further North?
 

NJ_MachE

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I received the same from 2 Ford Chat operators, who would also not disclose my rail car # info. I called back until I spoke with someone who did give me that info. I called KCS and they said that my car is in Mexico, and that was all they had? Might have to wait until it travels further North?
This is the first time I ever got something so useless from Ford Chat. Not sure if it was just the rep I got or whether some Ford Vehicle Visibility Report entries are just that vague. For me at least, I already know from Norfolk Southern that my car is at the final railyard in New Jersey. It really just needs to be unloaded from a railcar and delivered via truck to the dealer, but not sure how much longer it will take at this point. For you, it sounds like it needs to reach the US before KCS will be able to help you track it better, but in general it seems to take about two weeks from shipment from the plant to arrival in Kansas City, sometimes a bit longer depending on delays at the border.
 

NJ_MachE

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No update on my car, but five Mach-E's are on the way to my dealer right now out of the Newark auto ramp. 2 showed as pending pickup over the weekend and the other 3 moved to pending pickup yesterday. 1 is from the 3/21 build week, 3 from the 3/28 build week, and 1 from our build week (it's a dealer order).
 
 







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