07/25/22 Build week chat

[StephsMachE]

That is quick (shipped date to ETA date) compared to the usual complaints I see here saying it is taking more than a month for delivery. hopefully you get it before Sept.

Fingers crossed ?

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[john `doc`]

If it's the same person, DIane is awesome. lol. Spoke to her today through chat and got my Railcar info as well.

Sitting in Internati, MO. Railcar 501633.

# AOK 501821 (Kansas City Southern Railway Co )

From
https://www.macheforum.com/site/threads/🧭-mach-e-build-tracking-links.10130/
====
If you are going by rail, it’s more complicated…

First you will need the rail car letters and numbers. It is on the visibility report or DORA which is from the dealership. You MAY be able to get it from the SVT people but they seem often in a cranky mood and may tell you to get it from the dealer.

There are two major rail companies.

CSX is everything east of the mississippi
UP is everything west of the mississippi

But they all start out on CSX so once they have it in their system they will follow it all the way.

So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.
====
How does one track transport on Kansas City Southern Railway Co?
johnh...

 

[geftsnowball]

How did you get this to show?

I have mustang club of america as well, but don't know how to make it show for my zip code

click on the link in the Trim column and that window pops up.

Not sure how it will go down at the dealer though ? noticed for me it must be the old pricing because my window sticker is $2700 higher than the base price here.

 

[adamtbest]

Finally got it. It’s been a roller coaster of a day. I first was told my car will not be here for a month. Then I’m told it’s here. Then 3 hours at the dealership. First they wanted to charge a crazy interest rate. I got it all worked out and ICE is home.

 

[blueblue]

Ordered 1/5/22
Built 7/25 Batch 7133
Shipped 8/15
Est delivery: 8/22 - 8/28 in So Cal

Ford chat (8/24) says it is in the Junction Point @ Laredo TX. I asked if they had railcar or convoy info and Ford said they had no more information than that. I asked again and they said no they had no railcar info.

Waiting patiently. Nearly there!

This morning the estimated delivery date changed to 9/1 - 9/7. Not unexpected given the car is still in Laredo TX.

 

[Rob Daman]

Mine is Railcar # KCS 008304. I'm going to reach out to Ford chat and see if there's any new info.

Mine changed to shipped today with a rail car number KCS 008350 although the window sticker says convoy. anyone know how to track it?

 

[StephsMachE]

click on the link in the Trim column and that window pops up.

Not sure how it will go down at the dealer though ? noticed for me it must be the old pricing because my window sticker is $2700 higher than the base price here.

Thank you!

 

[scode]

I received notice at 2:40 AM this morning mine has been shipped. ETA is 9/24-30. But no tracking info, I will contact chat to see what info they have. Mine is coming Rail.

 

[john `doc`]

# AOK 501821 (Kansas City Southern Railway Co )

From
https://www.macheforum.com/site/threads/?-mach-e-build-tracking-links.10130/
====
If you are going by rail, it’s more complicated…

First you will need the rail car letters and numbers. It is on the visibility report or DORA which is from the dealership. You MAY be able to get it from the SVT people but they seem often in a cranky mood and may tell you to get it from the dealer.

There are two major rail companies.

CSX is everything east of the mississippi
UP is everything west of the mississippi

But they all start out on CSX so once they have it in their system they will follow it all the way.

So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.
====
How does one track transport on Kansas City Southern Railway Co?
johnh...

Did another chat today and my car status is:
It looks like your vehicle's current location is Ramp 6R, Richards-gebaur, MO.
...
Convoy # 1362600621 (Jack Cooper Transport).
johnh...

 

[scode]

# AOK 501821 (Kansas City Southern Railway Co )

Mine is also coming via KC Southern, #AOK 501662. How do I track it, I saw the listing for CSX etc but not KCSR.

 

[john `doc`]

Mine is also coming via KC Southern, #AOK 501662. How do I track it, I saw the listing for CSX etc but not KCSR.

I'm not sure how to track directly with KCSR - I checked with Chat and they indicated it is now Convoy # 1362600621 (Jack Cooper Transport).

I tried to track the convoy via united road - the first step was to register however I got this email back:
====
At this time our tracking services are reserved for our dealers and customers only. If you have questions about the shipment of your vehicle, please contact the dealership you bought it from.
====

I'm just going to check with ford chat to see if the info changes unless someone can tell me how to track convoy status in a different manner.

johnh...

 

[scode]

Thanks for the info. Chat this morning gave me the rail car #, since it just went to shipped status. I hate calling the dealer, they are not very responsive.

 

[StephsMachE]

Anyone coming to CA talked to chat recently and got anything more than Laredo Texas?

I mean, has anyones moved closer to arriving?

 

[Hibtone]

My estimated delivery changed today from 9/3 - 9/9 to 9/23 - 9/29, so I'm not thrilled about that, of course. When I ordered I didn't expect to get it until October/November anyway, so it's hard to get too upset.

Mine finally made it to the USA! It's in Laredo now. Estimated delivery unchanged. Mine is one of the latest that I've seen for this build week.

 

[KSpen]

Anyone coming to CA talked to chat recently and got anything more than Laredo Texas?

I mean, has anyones moved closer to arriving?

Just chatted today and looks like the car is now in Richards-gebaur, MO. So it’s moved on from Loredo finally. ETA still showing 8/29-9/4

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