Iam7foot1
Member
- First Name
- Jared
- Joined
- Apr 24, 2022
- Threads
- 5
- Messages
- 24
- Reaction score
- 53
- Location
- Lake Tahoe CA
- Vehicles
- Mach E GT Performance Cyber Orange
- Occupation
- Sales
- Thread starter
- #1
Just had my 3rd failure tonight in less than a year of ownership. I'm trying my best to like this car but it's in the shop more than any car I've owned. Is this considered a lemon yet? What are my options? Can Ford buy this back from me?
*Update*
I contacted the Ford dealership where I bought my Mach E and they escalated my service claim. They are going to get me in as soon as they can. I dropped of my vehicle for service yesterday. They said that the HVJB is on back order though because this is happening so often to MMEs and will take some time.
They set me up with a rental car in the meantime. That process was a debocle as well because as of July 1, Ford changed their policy to only pay for rental cars that are Fords. Because of this policy, and Ford electric vehicles have had so many failures and recalls lately, with so many vehicles in the shop, every rental car company within 100 miles in the Bay Area had zero Ford rental cars. I drove 3 hours away yesterday to grab a Ford Explorer rental.
My MME is currently being serviced and they told me timeline is between 2 weeks and 2 months. The salesperson that I bought my vehicle from a year ago advised me to contact Ford about a Buyback, which I began the process for. They told me that Ford is automatically approving these on all electric vehicles because of all the issues they have had. They own a Mach E and said they did a Buyback on their own vehicle and because these cars have dropped in price in the last year, they sold back their 21 MME for a 23 MME and their monthly payment went down $160 per month.
They told me that they aren't having these issues on the F-150 Lightnings so I may trade my MME for a Lightning. This was the first Ford I've bought. I spent $80,000 for my MME and it's been the least reliable new car I've ever owned. It has left a sour taste so I may trade in for an Ionic 5 N or EV6 GT, or even an ICE 24 Mustang GT or Dark Horse. I'll keep you posted with updates.
*Update*
I contacted the Ford dealership where I bought my Mach E and they escalated my service claim. They are going to get me in as soon as they can. I dropped of my vehicle for service yesterday. They said that the HVJB is on back order though because this is happening so often to MMEs and will take some time.
They set me up with a rental car in the meantime. That process was a debocle as well because as of July 1, Ford changed their policy to only pay for rental cars that are Fords. Because of this policy, and Ford electric vehicles have had so many failures and recalls lately, with so many vehicles in the shop, every rental car company within 100 miles in the Bay Area had zero Ford rental cars. I drove 3 hours away yesterday to grab a Ford Explorer rental.
My MME is currently being serviced and they told me timeline is between 2 weeks and 2 months. The salesperson that I bought my vehicle from a year ago advised me to contact Ford about a Buyback, which I began the process for. They told me that Ford is automatically approving these on all electric vehicles because of all the issues they have had. They own a Mach E and said they did a Buyback on their own vehicle and because these cars have dropped in price in the last year, they sold back their 21 MME for a 23 MME and their monthly payment went down $160 per month.
They told me that they aren't having these issues on the F-150 Lightnings so I may trade my MME for a Lightning. This was the first Ford I've bought. I spent $80,000 for my MME and it's been the least reliable new car I've ever owned. It has left a sour taste so I may trade in for an Ionic 5 N or EV6 GT, or even an ICE 24 Mustang GT or Dark Horse. I'll keep you posted with updates.
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