Almost got stranded, not able to DC charge

vortex_walker

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I tried to do a long trip after 4 months on my 23 GT. I had no issue before I have done trips in cold and the car could charge fine. I always do level 1 chargers at my home and work. I was on the way to meet someone I had 50 miles of range left. I thought of taking a break and letting the car charge at an EA station. Unfortunately, the car will start charging and stop. It was weird. I tried multiple times and the same thing. Okay, I moved to the next DC charger nearby. It's an Autel charger. It didn't even connect. I will fail before the charging starts. The car always gives an error saying "Charge station faulty". I was able to get another Autel to start charging. I can see the charge rate slowly going up to 51 kWh and stop.
I was able to AC charge and make my way back home after a long delay. Once I did have an issue with AC charging, kind of the same I would say. It would start charging and stop after some time. But everything was back to normal after two days and never had it again.

Now, I don't know what the issue is. But looks like it's with my car. Is it possible to know what could be the error? I do have an OBD reader.
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Jiji

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I tried to do a long trip after 4 months on my 23 GT. I had no issue before I have done trips in cold and the car could charge fine. I always do level 1 chargers at my home and work. I was on the way to meet someone I had 50 miles of range left. I thought of taking a break and letting the car charge at an EA station. Unfortunately, the car will start charging and stop. It was weird. I tried multiple times and the same thing. Okay, I moved to the next DC charger nearby. It's an Autel charger. It didn't even connect. I will fail before the charging starts. The car always gives an error saying "Charge station faulty". I was able to get another Autel to start charging. I can see the charge rate slowly going up to 51 kWh and stop.
I was able to AC charge and make my way back home after a long delay. Once I did have an issue with AC charging, kind of the same I would say. It would start charging and stop after some time. But everything was back to normal after two days and never had it again.

Now, I don't know what the issue is. But looks like it's with my car. Is it possible to know what could be the error? I do have an OBD reader.
I would plan a visit to at least two different charging networks nearby and see if anything works, could have been a fluke that one day. Inspect your vehicle plug and make sure all pins are present and not bent.

And be prepared to take pictures/videos of vehicle and charger screen messages in case a dealer questions you or claims it is working fine. Not sure they can pull any useful diagnostics from a failed charging session.
 

GatorGrowl

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Did you check PlugShare to see if it had a low rating or if anyone had charged successfully recently?
I’ve found it helps to check before you commit.
 
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vortex_walker

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I tried multiple chargers yesterday. It failed once on the Autel charger with the error message "Insulation abnormal" I tried the other connector and it worked. I also tried an EA charger. It was charging for 10+ minutes and saw the charging stop and on the car, I saw charger unplugged message. I think previously on the road trip I think the second lock did not engage. I heard the lock engaging after the charger was connected to the port after the first clip-on sound. I also think the charger is getting disconnected due to the wait or lock not holding it together.
Will try multiple charge sessions again.
Thanks, everyone.
Ford Mustang Mach-E Almost got stranded, not able to DC charge 1716930889341-1j
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