Another Unresponsive '23

[Sikkun]

So I did the latest gateway update (to -FAT) and the "-FAS" revision must have been some sort of mistake.

Cause now all the '23 models I check will be going from "-FAR" straight to "-FAT" and skipping "-FAS" completely.

All good...as long as the end result is the same.

Interesting...

I didn't do mine that long after you yesterday and looks like mine went to FAT yesterday. So they much have flipped those out very quickly.

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[Chapba]

Sooo after reading a few of these “bricked/unresponsive ‘23” threads I asked my wife to pop the frunk and leave it popped in case I got the dreaded lockout bug. I’m out of state for a week and figured this would be the best option instead of an open window. The frunk isn’t fully open, to avoid the light turning on, but I wasn’t sure if this was the best option as I haven’t seen it mentioned yet. Any advice?

 

[Mike G]

Sooo after reading a few of these “bricked/unresponsive ‘23” threads I asked my wife to pop the frunk and leave it popped in case I got the dreaded lockout bug. I’m out of state for a week and figured this would be the best option instead of an open window. The frunk isn’t fully open, to avoid the light turning on, but I wasn’t sure if this was the best option as I haven’t seen it mentioned yet. Any advice?

Probably the best thing to do until either an OTA arrives for the gateway (will say ECG something something) or the bulletin comes out saying to take it to your dealer for the gateway update.

Update: You're looking for OTA ECG-24.2.4.10.2 That's the one that is the fix. It results in you getting the "-FAT" gateway revision. That's what you want, either by OTA or by updating with FDRS.

 

[GolfCoyote]

Sooo after reading a few of these “bricked/unresponsive ‘23” threads I asked my wife to pop the frunk and leave it popped in case I got the dreaded lockout bug. I’m out of state for a week and figured this would be the best option instead of an open window. The frunk isn’t fully open, to avoid the light turning on, but I wasn’t sure if this was the best option as I haven’t seen it mentioned yet. Any advice?

I believe the light auto shuts off after awhile, I had mine popped to put the 12v on a battery tender just as preventative maintenance, when I came back out to the garage a little while later the light was off.

 

[Chapba]

I live in the mtns and the local dealer is anti EV. Next closest is 3 hour drive so I’m hopeful that an OTA is released soon. So no problem leaving the frunk popped tho?

 

[Mach-Lee]

Finally got my car back yesterday morning. A bad 12v battery is the only thing they could identify, so now I have a new one.

I had to wonder if that OTA update that reset some peoples charge targets and threw some errors about the 12v had anything to do with this, but that's grasping as straws to some degree.

The whole episode sent me down a YouTube rabbit hole about 12v batteries and EVs in general. How sediment is more likely to accumulate in the batteries plates since there aren't high output moments like cranking an ICE engine at startup, which can lead to degraded energy storage over time.

Seemed like something that can happen on a lot of EVs, but they all have other ways of accessing the car...

It may not solve the problem, but I am going to look at a battery tender to hopefully decrease the chances of this happening to me again in another 6 months.

Again, the cause of your issue was not the 12V battery going bad. The 12V battery dying was a consequence of the communication glitch that prevented it from being recharged. Having a battery tender would not have prevented the issue. Cause vs. effect situation.

 

[HuntingPudel]

Always Be Charging...I would think should be all you need to keep the LV battery up. It has been my standard operating procedure since Feb 23.......anecdotal I know.

Keep the App and the keys out of range when you are home. This small thing has really kept my car much more quiet (no more relays clicking) when Im in the garage....and now the car greets me when I go to the garage with key in hand.

This is a good strategy for 2021s and 2022s, but the bug that is causing this issue on 2023 Job2s and 2024s happens when the battery isn't dead. ??

 

[smoke20]

This is a good strategy for 2021s and 2022s, but the bug that is causing this issue on 2023 Job2s and 2024s happens when the battery isn't dead. ??

Wait. Im a May 23 build. You mean I can remove the string from the door handle?

My theory on ABC was that it kept the LVB up and out of the gray zone that causes the issue (whatever % that may be).

 

[rreddy3]

Again, the cause of your issue was not the 12V battery going bad. The 12V battery dying was a consequence of the communication glitch that prevented it from being recharged. Having a battery tender would not have prevented the issue. Cause vs. effect situation.

If I previously asked you this question, mea culpa for forgetting I did so and forgetting the answer…

Is it known or suspected whether the 23.5 lockout issue and 12v electrical drain issue are related, or absolutely not related?

thanks

 

[HuntingPudel]

If I previously asked you this question, mea culpa for forgetting I did so and forgetting the answer…

Is it known or suspected whether the 23.5 lockout issue and 12v electrical drain issue are related, or absolutely not related?

thanks

They're kind of related. The battery does not need to be completely dead (like in a '21, for example). It only needs to be "low." This is even worse than in an earlier car because the battery still has sufficient power to keep the emergency jumpers disconnected from the release motor. ??

 

[MrLoganRoss]

I hadn’t experienced this issue on my 2023.5 GTPE, but I did get a GWM update in FDRS this past Saturday (which I installed).

 

[garyd9]

This is a good strategy for 2021s and 2022s, but the bug that is causing this issue on 2023 Job2s and 2024s happens when the battery isn't dead. ??

I believe the issue impacts all 2023's, not just job2's.

 

[dtbaker61]

Again, the cause of your issue was not the 12V battery going bad. The 12V battery dying was a consequence of the communication glitch that prevented it from being recharged. Having a battery tender would not have prevented the issue. Cause vs. effect situation.

so.... has the fix for the software bug that was preventing 12v charging been released and available to 'all' via OTA ?

Documented fix in any release notes for which module(s) and updates to apply ?

was there no 12v charging while driving (car 'on'), or was the bug preventing 'call for charge' when sleeping to recover from being drained below 12.2v or whatever the LV setpoint is?

 

[HuntingPudel]

I believe the issue impacts all 2023's, not just job2's.

Yeah I thought so, but I wasn’t sure. I knew either way I might get called on it. LOL. ?‍?

 

[HuntingPudel]

so.... has the fix for the software bug that was preventing 12v charging been released and available to 'all' via OTA ?

Documented fix in any release notes for which module(s) and updates to apply ?

was there no 12v charging while driving (car 'on'), or was the bug preventing 'call for charge' when sleeping to recover from being drained below 12.2v or whatever the LV setpoint is?

I haven’t seen anyone post that they’ve gotten this via OTA. The “fix” was apparently a GWM update. ?‍?

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