The dealers get a preview every Tuesday of what will be scheduled that week, and scheduling occurs on Thursday barring some system error. It's possible that *he* only goes in on Tuesday, checks the preview report, and on Friday he checks what orders actually got scheduled on Thursday. Vehicle Visibility is updated in near real-time though for things other than new order scheduling (Thursdays).I’ve been very fortunate with my dealer. They are really great about returning emails and love talking about things with me (apparently most of the early info they had came from me via this forum).
Even this afternoon they responded immediately to an email. The only issue is I’m not sure they are tapping into the right tool to access the status. They tell me the system only updates on Tuesday’s and Friday’s. Does that sound accurate?