Disappointed with Mach-E charging procedures

[brb]

I am very disappointed in the Mach E charging procedures. I have set the target level to 80% many times, only to have it reset (on its own) to 100% sometime during the charge. I have tried to figure out - from both the manual and the forums - what the problem is. Why does Ford do this to us? Why don't the car 's charge settings remain at the level that I set them to?????????????? Argh!!!!!!!!!!

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[EVnewbie3000]

Are you under any utility/ford programs that set charging times for you? Where I am, I allow them to set charge times when I plug in so it always resets the previous settings

 

[JohnFoxeSheets]

I am very disappointed in the Mach E charging procedures. I have set the target level to 80% many times, only to have it reset (on its own) to 100% sometime during the charge. I have tried to figure out - from both the manual and the forums - what the problem is. Why does Ford do this to us? Why don't the car 's charge settings remain at the level that I set them to?????????????? Argh!!!!!!!!!!

Yes, there is lots of room for improvement in the MME charging software functionality. Many thread on this on this forum. But since charge settings are specific to location, to diagnose what might be happening, we'll need more information. You mention the target level goes from 80% to 100% - is this at a location that you've registered the settings for? If so, the car GPS might think you're in a different location that you actually are. This has happened to multiple people on the forum. If however, you've set up 80% for one location, that doesn't translate to any other charge locations. (Yes, it is stupid that there is no default charge level setting that you can change. There should be, but for some reason even after over two years Ford hasn't added this feature.)

 

[Kamuelaflyer]

A glitch of some sort may have been introduced recently. I’m getting a momentary charge error every single charge over the past two weeks. This is immediately followed by the car charging to 100% rather than the set 80%. I have to go out, unplug the car, start it up, shut it down and wait a few minutes then plug it back in to get things back to normal. That may not be possible for most who charge at night. Our off peak hours are te middle of the day here.

 

[AKgrampy]

Also did you set your charge settings in the car or with FordPass?

 

[portlandg]

I am very disappointed in the Mach E charging procedures. I have set the target level to 80% many times, only to have it reset (on its own) to 100% sometime during the charge. I have tried to figure out - from both the manual and the forums - what the problem is. Why does Ford do this to us? Why don't the car 's charge settings remain at the level that I set them to?????????????? Argh!!!!!!!!!!

The car will ONLY charge to the set % at a saved location that you have set in the car, ie work/home. You have to charge at these locations BEFORE you can set as a preferred location. Once set, it "should" save the location and % charge. If you charge anywhere else (AC or DC) the car will automatically charge to 100%

 

[Old_Norm]

The other problem with Ford Pass is that if you want to charge outside the schedule and percentage of charge you have set, it defaults to 100% charge. Because I have solar power I'd like to have the option to charge during off peak hours at 90% and, on sunny days, charge outside of off peak hours but keep the 90% level.

 

[Shayne]

I am very disappointed in the Mach E charging procedures. I have set the target level to 80% many times, only to have it reset (on its own) to 100% sometime during the charge. I have tried to figure out - from both the manual and the forums - what the problem is. Why does Ford do this to us? Why don't the car 's charge settings remain at the level that I set them to?????????????? Argh!!!!!!!!!!

Need a bit more info on your problem.

Are you charging on a home charger and what voltage (amps).

What schedule have you set up for the location you are trying. (pics of the sync charging screens)

What exactly happens. Does it hold for the scheduled time just not the percentage?

Mine at the start always charged to 100% as soon as it was plugged in (or quickly reset and did) from a saved home location with a schedule set correctly and achievable. That has been fixed and is now better. Not common but can happen? See if your dealer can get it to work at their place I would think is first if you think your schedule and setup are all correct.

 

[DaMeatMan]

I am very disappointed in the Mach E charging procedures. I have set the target level to 80% many times, only to have it reset (on its own) to 100% sometime during the charge. I have tried to figure out - from both the manual and the forums - what the problem is. Why does Ford do this to us? Why don't the car 's charge settings remain at the level that I set them to?????????????? Argh!!!!!!!!!!

The logic Ford used for setting charge times is deeply flawed, and is dependent upon GPS location to work accurately. If for whatever reason the vehicle does not accurately detect your home location, as is often the case particularly after OTA updates, it will just default to charging to 100% whenever plugged in.

Ford really needs to set a default charge setting that can be set within seconds via a charge slider on the battery that you can simply slide with your finger within the charge setting screen. They can keep their location based charge settings, but this default setting should define the default charge behavior for any charging that takes place at a location that is not already pre-defined. Like when traveling on road trips etc..

How and why they expected a user to define and save a location, and depend upon GPS to set the behavior for every single location you plug into is beyond absurd, and is so basic an oversight I truly believe it came from engineers that have never driven EV's in their lives.

I honestly cannot understand how they don't grasp that drivers do not want to fiddle with these charge settings every single time they plug in at a new location. People have lives, and just want to define this stuff once and then be able plug in ANYWHERE and have the vehicle behave according to that setting any time and ANYWHERE. Why do they expect the user to get involved with new settings for every plug-in session??! That's bonkers!

 

[Shayne]

A glitch of some sort may have been introduced recently. I’m getting a momentary charge error every single charge over the past two weeks. This is immediately followed by the car charging to 100% rather than the set 80%. I have to go out, unplug the car, start it up, shut it down and wait a few minutes then plug it back in to get things back to normal. That may not be possible for most who charge at night. Our off peak hours are te middle of the day here.

Saw once lately it had not started charging an hour after it should of. Unlock lock and it woke up and started? Have not seen 100% but on 3.6.1.

Our peaks are at night and it was the brute force charging schedule to begin. Go out plug it in off peak watch it and unplug when it hits 80 - 90%. Fine when it was warm but I thought not when cold.

It is good to see others are also good MME babysitters . Brute force preconditioning

 

[Fremont Kid]

Are you under any utility/ford programs that set charging times for you? Where I am, I allow them to set charge times when I plug in so it always resets the previous settings

No I am not.

 

[Fremont Kid]

Saw once lately it had not started charging an hour after it should of. Unlock lock and it woke up and started? Have not seen 100% but on 3.6.1.

Our peaks are at night and it was the brute force charging schedule to begin. Go out plug it in off peak watch it and unplug when it hits 80 - 90%. Fine when it was warm but I thought not when cold.

It is good to see others are also good MME babysitters . Brute force preconditioning

Frustrating. A great example of why I think our local settings should be authoritative. Almost as if Ford/Microsoft Synch treat us as children who aren't responsible, rather than as adults. I've previously told Ford to stop trying to protect us from ourselves. We know our schedules and needs, and we are capable of accepting those consequences. All supports the value of Ford/Microsoft Synch disclosing their system architecture and process flow. Don't need to be trained in IT or engineering to follow a if-then-else flow chart.

 

[astrorob]

what is the actual use case of having location-based charge limits anyway? i’ve owned EVs for 12 years now and i can’t think of a time i’ve wanted to do this. granted, i charge 95% of the time at home, but still.

edit: it must be that they “bundle” the charge limit with the charging time windows and it does make sense to have location-based charge timings?

 

[Fremont Kid]

what is the actual use case of having location-based charge limits anyway? i’ve owned EVs for 12 years now and i can’t think of a time i’ve wanted to do this. granted, i charge 95% of the time at home, but still.

I don't know either, and Ford has not explained such rationale in the manual. I've also been thinking about that. One possible reason is to identify a WiFi connection with the charger location to help synch settings and push OTA updates. But a charger location should not be necessary if charge settings were made at the vehicle only, rather than also using the Ford Pass app.

Also, we know the settings aren't synchronized well anyway - which is what started this this thread.

 

[Maquis]

what is the actual use case of having location-based charge limits anyway? i’ve owned EVs for 12 years now and i can’t think of a time i’ve wanted to do this. granted, i charge 95% of the time at home, but still.

edit: it must be that they “bundle” the charge limit with the charging time windows and it does make sense to have location-based charge timings?

I set my limit at home to 90% but when I travel, I usually want 100% when overnighting at a hotel with an L2. It’s nice not to have to mess with setting anything. I don’t have any time restrictions set.

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